Cake Crafts

LOVE this shop!!! They have absolutely any & everything you need to make an amazing cake or cupcakes. Super friendly & knowledgeable. The lady I dealt with actually makes cakes herself & was really helpful. I’ll be back soon!!!

I purchased two spots for a chocolate making class online as a Christmas present for my sister and brother in law. I gave them the gift and they were very excited to attend the class. 36 hours before the class, one of the owners, Judy, emailed saying we needed to purchase all of our own supplies for the class. The supply list said:
Plastic Mat — A requirement for classes at Cake Crafts, and may be purchased before class
1 or 2 Chocolate Molds (not hard candy), preferably Valentine’s
Chocolate Dipping Tools
2 — 3 Squeeze Bottles for Chocolate (to put into molds)
Small Soft Paint Brushes
Luster Dusts and Disco Dusts, if you have any
Parchment or Waxed Paper
Paper Towels
Damp Cloth
Ziplock Bags
Box to take home your chocolates
Because of the short notice and the fact that my sister and I did not have these tools at home, I called on Friday to get a refund for the class. I spoke to a young man named Paul who told me that he could not give me a refund but that he would give me $ 90 of store credit instead, since that is what I paid for the class. This class was supposed to a fun experience, but my sister is not an avid baker and did not need store credit. He also told me I could use the money toward another class but added that all classes require you to bring your own supplies. I asked to speak to a manager and Paul told me that the manager was busy and wouldn’t be able to talk to me until 1pm on Saturday, which was the exact time the class started. I told Paul that I was very upset and would be writing a review. He said that was fine.
I called back on Saturday and spoke to a very helpful manager named John Valdez. John was so understanding and apologized for Paul’s behavior. He said that the owner would call me back. I do appreciated John’s help, as this was not what I was used to when dealing with this company.
I never heard from the owner. I called back Saturday afternoon around 3 and got a hold of John, the owner. The first thing he told me was that he’d like to know where I work so that he can write a complaint about me. I was appalled! I explained to John that I would like a refund for the class. He told me that there was a 10 day cancellation policy, which I had missed. I explained to him that because I received the supply list so late, I did not know that I would need to cancel within the 10 days, as he never gave us the opportunity. He told me his wife, Judy, had surgery and that it was my responsibility to call and see if there was a supply list for the class. Again, I explained to him that it was his business and, therefore, his responsibly. John finally agreed to give me a refund but demanded that I come into the store to get it and hung up the phone.
I did visit the store and worked with a young woman to get my refund. Unfortunately, she charged my card another $ 90 before the refund, but both refunds did come through. I also doubled checked all of the classes listed online and there was not anything that explained the customer would have to provide his/​her own supplies.
Do not support this local business! The owner is not customer-​oriented, and, frankly, a nightmare to deal with!

I purchased two candy making class spots as a gift back in April. Judy (the owner), emailed to let me know that the class had been cancelled. When I asked to sign up for another class she said she would let me know when the dates would be posted on the calendar, but I never heard from her again. Seven months later I’ve asked for a refund. Terribly disappointed.

My wife and I drove all the way from the north east corner of Aurora today and this place was worth the drive. Not only did they have things I didn’t even know existed for cake decorating, but the prices were also very reasonable. From overhearing the staff talking while I was there, if the vast selection is missing something then they can order it for you. If all of this was not enough, the employees were the most friendly I have seen. I will never go to a generic craft store for cake supplies again.

Expect your mind to fill with creative ideas the minute you walk in be door. Wow! The contents in this store make it easy to find an excuse to bake for even the smallest, least significant «event.» The staff is friendly, knowledgeable and very willing to share ideas and tips. Cake Crafts also offers instruction via group classes. Regrettably the owner wouldn’t allow me to take a picture for Unilocal

I feel so fortunate that we have a shop like this in Denver. I decorate cakes occasionally but do mostly sugar cookie work, and Cake Crafts is where I go to find the best cookie cutters, icing colors, and sanding sugars. The staff is extremely knowledgeable and friendly; they provide a level of service you most certainly won’t find at big-​box craft stores.
Also, I LOVE the Fat Daddio’s line of cake pans they carry… They heat evenly and they’re built to last.

I am a noob when it comes to baking, but have been obsessed with cake pops since I found out about them in October. I decided to try making my own for our Thanksgiving dinner of 18… it was a huge fail. It was fun but I knew I needed different tools/​techniques/​hints to make what was in my mind. The only win was my hubbie picking up these sucker sticks from this store.
I decided to check it out after him telling me about the oodles of money he’s worried about losing! I walked in like a deer in headlights, I had no idea what to do/​ask. I knew what I wanted to make but didn’t know what I would need. The ladies (there are a few I see a lot, and some new people each time I go in) are EXTREMELY knowledgeable and are patient and creative.
I have been in there another dozen times (AT LEAST!) in the past 7 months and they have helped me so much that I am now selling my pops. They have awesome ideas to problem-​solve things I can’t find or figure out, and each person has been a wonderful help. They are not pushy and they truly are helpful. I still find new things each time I’m in the store and one of the last few times, I happened to notice a plaque with pictures of one of the gals on a Food Network Challenge! They really know their stuff and they seem to hire people of all ages that are knowledgeable or know which person to ask for the right answers. I tell anyone who asks me where to get my goods where to go– Cake Crafts! It’s a small shop that has opened a huge world for me!

What Avalon said:) You can find just about anything you need cake-​wise here, and if they don’t have it, they’ll get it for you asap. The store is run by people who actually know how to make cakes ! You’ll get expert advice if you’ve got questions.
Great classes taught by an excellent instructor.
And… I am in love with the Fat Daddios cake turntable… today it held up and spun perfectly with over 60 pounds of cake on it. Go get one; they’re wonderful!

When I need anything related to cakes this is where I head.
I needed boxes and fondant and gum paste and cutters and colors and all sorts of stuff for a wedding this summer. I found the best fondant I have ever used. The Massa Grischuna (sp?) from Albert Uster. I really wanted to buy some when I first spotted it but it was in a $ 100 + package and I didn’t need that much. I mentioned to them that it looked nice and they offered me a taste as well as letting me know they sell it by weight. You don’t have to buy a whole container. SOLD! The bride’s mom was very apprehensive about the fondant on the cake because she had heard it was disgusting. She said she loved the cake. (Plus it helps to only cover it with a very thin layer).
The owner was very nice and after learning that I was making pies for the wedding also gave me a few packages of apple filling. I didn’t use them, but still, it was so generous and thoughtful of him to do that.
It is nice to find a store with just about everything you could possibly be looking for and the staff that actually knows about all of it. I am looking forward to taking some of their classes as well to improve my decorating skills.

Nicest selection for cake decorating and candy making supplies in all of Colorado. However, the prices are exorbitant. I can order online, pay shipping, and find better prices.