Comfort Suites Denver Tech Center

Manager gets in your face when you question policies. New to hotel business and was rude. Property is dirty on the outside, rooms were good, dated but good.
Could hear tv next to me and people talking walls are thin. Manager has no tact thinks he running a tight ship but lacks hospitality skills. Very upsetting should you have an issue.
Manager gets in your face when you question policies. New to hotel business and was rude. Property is dirty on the outside, rooms were good, dated but good.
Manager credited room removed my items even after asking him to not do so. I made a reservation on a different night and they were sold out.
I need some time to get to the hotel. He removed all items without my permission, I even offered to pay a late checkout fee $ 30 – 50 so I could come by and pack. He didn’t even try to compromise???
I may be missing items. He seems to take great «enjoyment and bravado» to show he can do whatever he like versus helping a guest. He was VERY aggressive to me I had to take a step back as he talked with me. He thinks intimidating guests is how you manage. He sends an email after to cover up his behavior with me on the phone. I met him after he sent the email (I had not read it yet), he was rude did not apologize and seemed like «get out of here» and forgot that I am a Choice Member… for that I will not return I would like to speak to the owner and discuss. I’m not sure he knows how to treat guests.
I remained calm but am shocked he clean out my items before they even cleaned the room at 3 pm I arrived???
My client pays the room, they got a free night. Its like here is a free night and get out.
I will never stay AGAIN at Comfort Inn and Suites Denver Tech center in Englewood, CO
UPDATE–
You did not apologize, in fact you wrote emails but when we met were aggressive and rude after sending me a email. Your actions after the email were clear about how you treat guests. I hate to get in the way of a good story with facts you cost me 1000.00 in revenue, would not take 30 – 50 dollars in a late checkout fees so I could simple pack up my stuff, your arrogant, «I am the GM» attitude was not appreciated
You had not cleaned the rooms before I arrived and the housekeeping team had not touched the room. In fact you lied indicating you «received approval and authority from Choice Hotels to empty a room w/​o permission (FYI They are a franchiser, you make the business decisions.)
Its sad people like you are in the hospitality business. Had you acted as in your reply, we would not be having a discussion. Years in position does not mean maturity. Congruence and a mature balanced hospitable attitude leaves guest pleased not pushed around.

Great hotel for sleeping. Don’t plan on getting a good workout there though. Their fitness center should be called «Shitness center» every piece of cardio equipment is broken. I’ll be scouting out a gym for the rest of my stay here.

We stayed here while attending a choral performance in Denver.
Check in was seamless, and our room was spacious, clean and well-​appointed.
The beds were very comfy, and the small kitchenette proved to be very convenient for us.
We enjoyed the breakfast buffet– a very nice continental assortment plus hot items such as eggs and waffles. A good assortment of fresh fruit and very good coffee rounded out a lovely breakfast. After a grueling day of performances and hoofing around Denver, it was really nice to relax in the pool and spa.
The hotel was very clean and attractive, and super easy access to I-​25 helped a lot. The staff were very warm and professional, as well. A lot of amenities for under $ 100.00 a night, we were very pleased with our experience here and would absolutely return again.

Surprisingly excellent shape
Clean and friendly
Cool things
Located in south denver near
Park meadows shopping mall
The view house night life
Top Golf 1^st class entertainment
Light rail station that will take you downtown or airport soon
Neighborhood liquor store Tamarind Yard next to McDonald’s and shell gas will deliver directly to your room door
Who doesn’t want instant beer, wine and spirits delivered?
No need for a rental car, cab or über– just call!

The quality of this is very good, compared to other inn hotels around this area on a very affordable rate. This is one of the best of its kind

Issue: black mold and rust in the bathroom. There had obviously been a previous issue with plumbing in the second floor room (210) we were given as there were water stains on the bathroom ceiling, black mold on the shower ceiling, and rust on the entire internal bathroom door frame.
The weird thing is — the rest of the room, and the hotel have been updated and look good! Beds were comfy, staff was friendly, breakfast was pretty descent, even had eggs and sausage.
I have to think this was a case where management wasn’t aware of the condition of the bathroom, but why didn’t cleaning staff alert them, and why don’t they have periodic checks for such things? It was really odd given the rest of the hotel, and the room was great.

Without a doubt, this is the best Hotel within this area. Not only are most of the rooms suites, with the exception of the rooms with two beds, The hotel has an incredible staff and the best service you could imagine within the area.
The staff appears to be happy and content with their careers here. The breakfast is fantastic. The location is wonderful and of course there is free parking.
I stayed here a week and I enjoyed every moment. I would definitely stay here again and would not consider anywhere else within this area in the future. This is truly a winner in many ways!

What an awesome stay! The entire facility was very clean, staff is very friendly, and rooms and lounge area are cozy and welcoming. The rooms are huge and French doors separate the sleeping area from the sofa and TV – very convenient for sharing. Beds are comfortable and complimentary breakfast is one of the best. We thoroughly enjoyed our stay here!

Reasonably priced, clean and free wifi. Rooms were spacious, staff was friendly. I would stay there again. My only complaint was the free breakfast, but you get what you pay for.

Awesome hotel.
The people who work here are super friendly and accommodating. The rooms are spacious and clean with free wifi. The bathroom was spotless as well, with no shortage of hot water, which can sometimes be a problem unfortunately. Fridge, microwave, and extra sink were provided in our suite. There is an exercise room and pool but I didn’t use them.
Free breakfast; the typical juice, coffee, fruits, breads, jams, premade «scrambled» and boiled eggs and meats. Nothing mind blowing, but it’s free and does the job.
Free parking. If you arrive after around 9pm, you might not get a spot out front and have to park on the side of the building. Still fairly close but can be a little disconcerting for a female at dark in an unfamiliar area. The surrounding area appears fairly safe but not a lot of other people around at night.
Fair pricing (try travelocity) and conveniently located. Clean, good service, free breakfast. Solid 3 star hotel. Besides mints on the pillows, what else could you want?!

We stayed here for 3 nights and it was very nice. Very clean, good breakfast options and overall a great value! I would definitely stay here again!

This was the worst hotel I have ever experienced! We went to stay to have a relaxing night away. Well the power ened up going out and we were not going to be able to stay due to the fact we were on the third floor so it was hot and we had food that was going to go bad. So we went down to see what was going on and check out if needed. Well the night clerk was no where to be found we went outside and he was at the end of the parking lot smoking, several guests ended up having to go out to him to ask him questions. We ended up standing at the front desk with other guests for 25 mins while the night clerk stood in front of the lobby doors smoking and talking to his friends. Finally we got service and I asked for a refund, they then proceeded to toss me around to 3 people and 9 phone calls before the manager finally called me back! He ended up yelling at me saying its not his fault that I had such bad service and that the night clerk was doing what he was supposed to do be doing. He also told me that he was there, but when I asked to speak to him I was told he was not there. That he was at his house downtown! He said he was not going to issue me a refunc because I had not given him a legitmate reason to have one! The staff is more concerned with making money and smoking than with their customers!