Excel Carriers

Unilocal needs a ZERO stars option because Excel Carriers deserves that.
This is by far the WORST company I could have hired to do anything, let alone a basic move as I contracted them to.
Three TEENAGERS were sent to my apartment at 11 AM when I was supposed to start moving at 9 AM because the building I was moving out of could only accommodate one mover at a time that day. They took unrealistically long loading the truck so I decided to check on them and found them SMOKING. I won’t even get into specifics about that but when I called the supreme idiot of an owner or manager, Michael, he made it seem like «smoking, so what?»
My initial quote by email and phone was $ 465 and they charged me $ 1400 when all was said and done. They wanted it in cash and I had to leave these young, HIGH, blockheads unattended in my apartment while I ran to the bank.
I wouldn’t wish even a phone call from this clown company on anyone. My experience was horrific and I am not surprised that the other reviewers had similar things to say.
Supposedly they are all US Veterans and that’s why I chose their business to support them. These «veterans» do not deserve a penny.
STAY AWAY from Excel Movers. They only excel at LYING and CHEATING innocent people.

Had the same problems the other reviewers are reporting. They showed up ½ late and then rushed us into signing a contract. Loading our furniture was pretty much normal but when we arrived at our new place they demanded payment in full before unloading. That was not a problem until they told us the bill was more than twice what they said on the phone when we booked them and it was cash only no checks or credit cards. They charge an hour (min) travel time from their office to my home even though they are five minutes away. They then charged for hundreds of rolls of tape and «other» packing material which we were told would be free when we booked. They also charged for extra hours over the quoted price and when we complained about the speed they worked the answer was «of course we work slow, were paid by the hour». The best part was they would not unload our furniture and would leave with it if we didn’t pay. Of course they told us this was all in the contract which they had rushed us into signing without reading. This company does not deserve one star and really should be investigated by the police but they do protect themselves pretty well with the «contract» that has nothing in it that they tell you when you book them.
PS They will take a credit card for a deposit over the phone but not to pay the final overinflated bill.

Horrible company, wouldn’t wish this on my worst enemy.
We signed off on 3 people to do the job; they sent 4, so we were forced to pay that much more + tip for 4 guys. I contacted the owner. His retort? «They got the job done fast, right?» Condescending a-​hole over the phone. This was on top of them showing up to Jersey City (where we were moving from) almost an hour late. Plus they asked for the total fee before they departed with our furniture for the new home!!! That was never mentioned prior. I coerced they guy with $ 100 cash, and he did it… then was getting an earful from his bosses, who they are clearly not on the same wavelength as.
We were also told that we could pay with cc, and once the drivers delivered everything to the new home, were told that they must be paid in full in cash. One thing after the other…
Sellers — go somewhere else. Real estate people — I would suggest you advise your clients (if they are seeking movers) to steer clear of these clowns. We made the mistake of going with their services because they seemed inexpensive. After all the extra charges, it cost the same as the premium services… which definitely would not have given us the heartache Excel caused.

This was the worst service and experience I have ever undergone doing business. My things were a month late. I had to hunt these people down only to have them blatantly lie to me about the location of our things. All my boxes were crushed and many items were broken.. these are not business people but greedy inept opportunists not to be trusted. if theyir price is slightly lower than the competition — you will pay double for it in sweat, tears and nerves.

Not sure where my review went — I’m sad it’s gone because I really don’t want someone else to get robbed the way I did. This company is a sham, they will quote you a very low price, tell you they will take expert care of your belongings, then hit you with a huge bill BEFORE they take your stuff off the truck at your new place. I was quoted $ 420 for a small apartment move ONE BLOCK away. How much did they charge??? $ 1400!!! This does not even include any living room furniture besides a TV (oh yeah that’s $ 75 extra). HOWWW could it cost that much to move a small apt a block. PLEASE PLEASE PLEASE use someone else.