Jos A Bank

DO NOT PURCHASE anything of value from This location. The corporate company is taking responsibility for the defect but the managers at this location refused to assist in any way possible.
They sold me a very expensive suit that had an obvious defect within weeks of purchasing that they state is external and not their issue (again, after sending pictures and speaking with the corporate office they have identified it as a common issue and are replacing the suit.)
Manager was rude and stated «ya, they screwed you on that one» before even asking to see if there could have been any issue with the suit itself.
I am a professional individual that purchases suits on a yearly basis, I take care of and regularly upgrade my suits so I have a tendency to be picky about where I buy them from. I thought I would try Jos A Banks for once and have been severely disappointed by the quality and service.

I love the suits, shurts, and many of the other clothes at this store. I’ve found the staff at the store to be friendly, and very helpful. However, I have had a string of bad experiences with their tailor, that has led me to decide that while I will continue to buy their clothes, I will no longer allow them to do the tailoring. The tailor used a machine with too much pull on the last upper end, very fine cloth, pants I bought there. I could literally see the pull in the cloth from over 10 feet away. My tailor would NEVER do such a thing, nor allow a garment to leave her shop in that condition. Bottom line — great clothes at great prices (when you wait on the sales), great local staff, but horrible tailoring.

Staff is extremely rude, unfortunately have had alterations done for a wedding and they would care less if something does not fit right it or looks good. Go somewhere else believe me.

This is a great store! Easy parking and it’s never over crowded. Eli is the Manager and he is a customer service king. Before I stopped in I checked Unilocal and he was named in other reviews when he was working at another Denver area store.
Well, luckily he works at the Englewood store now. Eli helped me get all 4 of my suits altered that I purchased over a year and a half ago from an Austin store. They sat in my closet a long time until I finally noticed the cuffs on the slacks and realized I prefer non cuffed slacks. He measured me and also found an ideal length to be ¹⁄₈ inch longer along with the cuff removal. When someone pimps out your suits for free… Priceless!
I am absolutely amazed at the level of customer service on this one. My new job necessitates the wearing of these suits now and it’s so nice to have a sweet clothing lineup ready to go. I could have easily been stuck with at least $ 100 in alterations because it was on me to bring it up sooner.
Easy button worked here and that’s a rarity these days. I would recommend giving this store your business if they carry what you like.