JR Taxi

Punctual, Friendly, Great prices — overall a great taxi company to use!

Used their service in the summer for vacation — on time and very personable
great prices

Worst taxi service ever, rudest costumer service, worst managers ever– I’d rather ride a bike before riding with these guys.

I read several reviews about this company on Unilocal and chose it based on those reviews. I only have pros to provide about this company. I reserved one month ahead and paid in full. I received a confirmation via email with the exact cost quoted on the phone with no surprises. They honored a senior discount. I booked for a round trip for 5 adults and a child seat. A minivan was promised and delivered. Pickup and return was on schedule. Our return flight was delayed and before notifying the company of this delay, the company sent me an email regarding knowledge of this delay and asked for additional instructions. The driver was courteous and professional. Very pleased with overall experience

Driver was on time and booking ahead with the dispatcher was fairly straightforward. I did make it clear when making a reservation that i needed to pay with a credit card and get a receipt so i can be reimbursed by my office. The credit card machine didnt work/​couldnt connect so i paid with cash. i have called JR twice this evening to request a receipt and i got nothing. i dont quite understand what the hold up is for an email receipt.

Fastest, friendliest, and most fairly priced taxi in Bergen County. I felt so bad having to call them to pick me up after deciding to do my laundry on a night that the snow was wreaking havoc on the roads. Still, the driver arrived immediately, helped me load all of my bags into the car and even helped me bring them into my house! Even though the roads were extremely dangerous, the driver took exceptional caution and was a great conversationalist. I’ve only ever used their service once before, but now they’ll be my go-​to Taxi from now on.

Great Service! I was a Lime Taxi just fan but JR Taxi has shown me great customer service and Lime taxi is now a Lemon!!! And I don’t like Lemons!!!

Very nice and courteous with their customers. I got yelled at by the guy from GW taxi so I gave them a shot. My driver even gave me hints on what to do in Paris. I will definitely come back to them

They were on time, excellent service, very friendly, I would definitely recommend. I received a courtesy call before each pick up, when I got into the cab they were comfortable and warm. This was a welcome relief after flying from California temperature is too new jerseys Ising temperatures. Courteous, thoughtful, skilled drivers are the perfect compliment to every trip.

We got a deal for this service on living social, and we booked a taxi ride from La Guardia to Manhattan. We waited about an hour and a half for pickup, and then gave up. We called and spoke to the company several times, and each time the representative said the taxi would be there in «five minutes» and one time they said that the taxi was just entering the airport. We finally gave up and took a regular yellow cab instead. With our discount deal, the JR Taxi fare (if they had actually showed up) would have still cost more than the yellow cab fare we paid. When we initially made the reservation the company said they would watch our flight arrival time so they could meet us. Obviously they didn’t do that. I would definitely not use JR Taxi again after waiting so long late at night after a long travel day. No good.

My Company uses JR often for employees and clients. They are very reliable and always on time. Ask for Edwin to be your driver! He is awesome!
I take back my review– they suck

I’m giving them a full 5 stars because their customer service was impeccable. My family and I had a terrible experience with the bus transportation from Port of Authority Bus Terminal on 42^nd to New Jersey and terrible experience with our hotel communicating with us. ANYWAYS, We got dropped off at the wrong stop and I called this taxi company and they were so very helpful!
They ended up being like 20 mins later than they told me they would arrive and ended up charging us only $ 5 for the trip (we had 7 people and lots of luggage too) because they were late. That was so nice of them.
It’s not the crappy over-​used typical taxi cars. I told them we needed a van to fit everyone and sure enough they came through. The van was EXTREMELY clean and spacious.
We liked them so much that we booked them again the next day to shuttle us from the hotel in Jersey to the Laguardia airport. If I’m ever in Jersey, I’m definitely booking them again and again.

I didn’t like the fact that I had to pay toll cost because I used a Groupon for my ride. Where as If I didn’t, toll cost would have been inclusive for the prices published on it’s website for rides to the airport. Everything else was great. It was easy to booking a ride for a very early flight. The driver arrived early, waited for us to get ready, help us get our luggage in the car, and got us to the airport safely with ample time. The car was a Toyota Prius and it was really clean and very comfortable. Overall, I thought they provided exceptional service and I will be using them again.

I will DEFINITELY be using JR TAXI again! First off, it is refreshing to finally have a local cab company where the owner and drivers are polite and friendly. I have used them for airport transportation to a ride to the local hospital and every time they were punctual and delivered me on time to my destination. The cars are very clean and have an i-​Pad with free wifi for use. I have researched a lot of the cab companies in the area and this company by far offers the best price. For friendliness, punctuality, and pricing, I haven’t found a cab company that is better. Excited to have a new local cab company that I can call and rely on!

I will NOT use them again. Tried them 6 times now to avoid a posting based on a single instance. Of the 6 times all in the past 3 months, unbelievably they were late by more than 30mins in 4 of those cases (each to or from a flight, so time was of the essence). Being let down by JR Taxi was despite assurances after each one from the owner that it was a ‘one off’ and would never happen again. The excuses varied, ranging from «bad traffic», to «drivers fault» as if that absolved them, to downright baffling «I can’t explain the delay». The drivers were pleasant, the cars are clean and have wifi but all of this is window-​dressing if you can’t depend on them to turn up close to the booking time.