Rocky Mountain Clocks

Their mailbox is full, they don’t obviously check their messages, or answer the phone. their website hasn’t been updated in over 4 years, their hours aren’t posted ANYWHERE. So me being a moron make the hour (Each way 2 hours total) on a friday at noon (take off work early) thinking there is no way a store that has the supposed «800 clocks in stock» I was wrong they are only open a few hours every day, and closed all day Friday and Sunday. (10 – 3 mon-​thurs and on Sautday is what the sign said)
The parking sucks, the neighborhood isn’t very good for making someone feel safe buying a high end clock. I didn’t want to buy something off the internet but I’m thinking I’m going to have to. I wanted to buy a nice mid range real a real nice high end antique (had 3,500 dollars to spent) but they won’t be getting it.

I have used Rocky Mountain Clocks on several occasions with excellent service both in their shop and in my home. Both Pat and Dale have been extremely professional, helpful and honest. Dale just left after fixing both my mantle and grandfather clocks which have not run for more than 2 years. He was quick, helpful and even gave me an instruction sheet on things to do in the future. I could not be more pleased with their help or the results!

Do not do business with this company. I dropped a clock off to be repaired and forgot to pick it up. When I remembered to get it I was told they «threw it out «and it was not their policy to call the owner. Then the man changed his story and said he actually did call, but didn’t get an answer. I think he repaired it and stole it. He was incredibly dishonest and slimy. Stay away from this company!

I was given a Howard Miller Clock for my wedding that stopped working when I moved a mile to my new house… I put it in my car and didnt have a very rough drive. Nonetheless it stopped working, so I called them. The guy on the phone said it will probably take a few minutes to repair and to bring it in.
Bait and switch… I brought the clock in and the guy tells me it needs to be overhauled, every 8 years…$ 250…I have had bad dealings with clock repair in the Arvada area before so I went with it — albeit reluctantly.
I picked up the clock a couple of weeks later and the same guy couldnt tell me what was wrong with it, but that it was overhauled.
I got it home, put it up and wound it up… only to notice the face was not screwed back on tight… not a big deal, I thought… but then this morning, while the sun hit it right, I noticed the face had a dent in it… as if someone dropped a tool or something on it, when the work was being done.
Not impressed at all…

Great service and reasonable pricing. We have been using Rocky Mountain Clocks for our repair and parts needs for over 15 years and have always recieved great service.

When we first moved out to Denver I had a clock that needed repair. The guys at Rocky Mountain took care of it without any problems. Keep in mind that clock repair is a pricey undertaking! I also got some great advice on another clock issue. Later, when the original clock stopped working these guys took it back and checked it out free of charge.
The store itself is full of all types of clocks if you’re interested in buying one. The hours are a bit tight, 10 – 3, but given the location and business in general I cant blame them for that.
I highly recommend Rocky Mountain Clocks based on their excellent customer service!