Best Western Plus Circle Inn

Bottom line: The rooms are nice but the hotel is not setup for extended stays (longer than a week). I would stay again if only one or two days, but no longer. One of a few hotels in the area that includes a free membership to Gold’s Gym is a plus. Primary downsides are the thin walls and lack of kitchenette.
Pros: The staff is very friendly. The folks at the front counter, the lady that prepares the breakfast (7 days a week! Seriously, no days off and still friendly and smiling) and the house keeping staff are all very helpful and polite. The furnishings are clean, appear relatively modern and well kept. WiFi is good enough to stream movies. Decent selection of cable channels, no HBO or adult programming. Breakfast is good, though a little bland after a couple weeks. They only just got a waffle maker and I suspect that’s due to an inspection from Corporate. But whatever the reason, it’s improved. Parking is good. Location is convenient to Rucker Blvd. and takes about 10 – 15 minutes to the Enterprise gate. Plenty of places to eat within 5 minute drive. The workout room has three cardio machines but only the rickety ellyptical machine works. Huge bonus is the free membership to Golds Gym a short 5 minute walk up the hill.
Cons: As mentioned in other reviews, I can hear everything in both of my neighbor’s room (TV, phone calls, music, etc.). I’ve been lucky so far, but have witnessed other guests complaining of inconsiderate neighbors to the front desk, two within one day. The card readers on both outside exit doors don’t work 99% of the time which means even with a good parking spot near your room you still have to go in the front. The card reader at the pool is broken. The pool area is nice, but the pool is not heated. Speaking of card readers, these room keys are extremely sensitive, they will zero out if you sit them on your phone or next to a car key remote. I’ve had to reset the key nearly every day. I’ve never had this issue in any other hotel. The rooms overall are nice, but annoyingly dim. The main lightswitch only controls one light near the door, you have to turn on each lamp individually. The fan in the bathroom is very noisy and is connected to the light. No option to turn it on separately, annoying especially at night. Toilet paper is as cheap as it comes. They provide plenty of sheets and pillows, but they are all very light. No comforter on the bed, only blankets, so I either have to pile on the sheets or turn the heat up at night to stay warm. Pillows are overstuffed and uncomfortable (but I’m a snob about pillows). Windows are sealed shut which is annoying if you just want some fresh air. There are no vending machines, only an ice machine. The front desk sells some sodas, snacks and toiletries but they are limited and overpriced. Comes with a mini-​fridge and small microwave, would be nice if they were bigger for longer term stay.
I know its a lot of whiny sounding little things, but I’ve had a lot of extended stays in hotels for my job and these are things I wish I’d known before I got here. Essentially, these are all things that you will find in a modern hotel in this price range. I’d say this hotel is even nicer than many. It is setup for one or two night stays, not really for someone staying several weeks unless you eat out every meal. All little things aside, customer service goes a long way for me and the people here have that to spare. A few minor improvements here and there and I’d easily add another star.

This is a very nice place to stay. The rooms are large and clean and the staff is very friendly. Breakfast hours are longer than at most hotels so you can sleep in a little longer and the food was delicious, thanks to Melissa. I highly recommend staying here.

Dunno what that one star review guy is talling about. The manager was great, talked us up at the bar and made sure our stay was pleasant. Awesome service you wouldn’t expect in a small town.

Just to be fair, the manager was more concerned the next day, and paid to have all my clothes cleaned. He also agreed to credit my credit card for the clothes I threw away. They screwed that up — they charged my card, and I had to dispute it with the card company to get it corrected. I still would NOT stay here.