Enterprise Rent-A-Car

Friendly staff. There was a small problem with our credit card but they let us use their phone to clear it up. Very nice, clean car.

Very pleased with the service at this location. I was in need of a cargo van but was turned down by every rental company I called due to my trip being one way and the distance being driven. Sean from this location explained to me the reasoning behind this and offered me the next best thing, a large SUV. Upon someone else cancelling a reservation a large minivan became available and he offered that to me, which I accepted. My reservation was quickly changed and I was on my way with a great minivan. The trip was trouble free, van ran great and they even called me to make sure everything was going alright on the road. Their service was prompt and courteous. Sean and his team did a great job making a frustrated customer satisfied. I will definitely keep this in mind for future rentals.

Rent from a different rental car company enterprise Rent-​A-​Car could care less about your safety. I got a rental truck from them well my vehicle was being fixed at the dealer. After I pick the truck up the front and had a very bad wobble going down the road. When I got to where I was going I looked at the front end and noticed both front tires were bald. Also the inspection sticker was three months overdue. When I took the vehicle back to the rental location the store manager and District manager told me this person and that person should’ve noticed that before went out. When I called their corporate office they got me in touch with the regional manager Who told me he would look into it and get back to me. Never happened so enterprise really does not care about your safety. Giving customers a vehicle with bald tires and an overdue inspection sticker by three months shows me that they do not check their vehicles for safety issues before they rent them out.

I rented a mini van for a business trip out of town. The service was outstanding. When I arrived for pick up all customer service reps were busy, however, they acknowledged my presence and let me know someone would be right with me. I appreciated that! They explained everything thoroughly and promptly brought my vehicle up. it was clean and full of gas.
When I returned the vehicle I received the same prompt service with great attitude and tone. I have had superior service from this location! I highly recommend them!

They were professional and courteous, but they over charged me 1 day. I called and told them I was taking the car back and he said he would put it in the notes and he still overcharged me. Now I tried talking with the place where I got the vehicle and they keep putting me on hold, for over 15 minutes, I had to call customer service.

I just can’t say enough nice things about this place and these people!
My experience with Budget was awful, and their screw up nearly tanked some very important plans. This left me with nothing at the last minute. My husband called them and they were professional and fast.
We were cutting it close and when we arrive on Peach St my husband had left his wallet at work downtown. We would have never made it. Enterprise made a quick call to the downtown location and moved our reservation there. With fingers crossed we started driving to my husband’s office when I remembered something at home. I made a quick call to my Mother-​In-​Law from the car and my husband’s wallet was at home, which is near the Peach street location. So I called them again, and they moved the rental BACK to the Peach St location, hauled @ss got the wallet, and made it back in time.
That was a lot of crap and they were such wonderful people through it all. Especially on short notice and then with the wallet debacle.
I forget what the bill was exactly, but my husband commented that it was about $ 5 +/​-​Budget… except the service and professionalism was TOP NOTCH. My Mother-​In-​Law has NEVER been to the United States before and we had a trip to NYC planned. Budget nearly ruined that completely. So for the extra $ 5 – 10 we got a fantastic vehicle, they actually answered the phone and handled all questions and concerns immediately,…really they saved the day!
Reliability is key when planning any trip and they have it!
My husband and I plan on returning often! We are VERY happy customers.

We’ve rented cars from this location a few times now and I find them to be very professional and accommodating. They went out of the way to be helpful and it is much appreciated.
Yes, Enterprise can be more expensive than most places but I’ve never had bad service at any location.