Kroger

I am continuously impressed with the kindness of the employees at this store. Everyone always seems to be in a good mood and happy to help you find whatever you’re looking for. Due to an ample amount of employees; the register lines are never very long. The produce always seems to be getting restocked while I’m there, which lets me know it’s fresh.

Epic fail. Came in here for three items and they were out of all three. U-​Scan girl was too busy flirting with tatted guy to be helpful.

This is an okay Kroger.
It’s small. The workers are not the nicest — in fact, I stopped visiting the deli altogether because some of the rudest employees were at the deli. The bathrooms are … well, just go to the bathroom before you go shopping. But, it has a good selection and a decent produce section.
I like to shop at this Kroger because it’s a lot more manageable than the super Krogers in Ft. Mitchell and Newport. It doesn’t suck up all my time and I don’t end up with extra things in my cart that I don’t need. This is a Kroger you can run in and out of in 20 minutes and be done.
I really think you can tell the quality of a grocery store by the quality of its produce and, while you won’t get the same quality as something like Whole Foods, this Kroger is good for average produce needs. Nothing fancy but it works and the food isn’t covered in fruit flies or bugs (like Walmart — ew!) and is not rotten (which has happened to me a couple times at the Ft. Mitchell Kroger).
It has a small — very small — organic section that’s hidden by the value/​sale items where the bread is. There is also a small organic freezer section around the corner from produce. And by that freezer section is a small organic dairy section. They have the essentials — nothing crazy.
Ft. Mitchell Kroger has a better meat selection, but the meat at this Kroger is still a good selection and good quality.
The only thing I’ll caution you against is if you buy a potted plant from the florist section, push the soil around a bit and closely examine the buds to make sure there are no gnats or bugs on it. The last couple times I’ve bought potted plants — azaleas and orchids — they had bugs in the soil.
Also, don’t go at night. Unless you want a Wal-​mart like experience, in which case definitely go at night.

First thing you notice when you pull in the parking lot is that there are more cart returns than parking spaces. It is absolutely maddening. I come to this location mainly to refill my water cooler jugs at the water island station. Surprisingly, they «turn off» the water island at 10pm. Why? There’s no sign or anything that states this. It’s an self-​serve water spigot. Why turn it off? Anyway… There are certain hours where there are no actual cashiers. Zero. Your only option is self checkout.

For the last 9 years, this was my «go to» store since I live in Elsmere, and Ft. Mitchell Kroger was a little too far, and Remke on Turfway was a little too pricey. But, honestly, what HAPPENED to this store?
1. The clerks: do they KNOW how to speak? I mean, to the customer, that is. There is plenty of banter about who’s going where, when their next break is, how much they can’t wait to leave, blah, blah, blah. Because… they’re all freakin’ teenagers!
2. The deli: They completely did away with Boars Head. Thanks for leaving me…2 options of deli meat. Kroger and Sarah Lee, all pumped full of stuff that I don’t want in my food. And let’s talk about leaving things so long in the case (bbq, macaroni salads, etc…) that they get a disgusting film on them… so WHO would WANT to buy them?
3. The organic frozen food selection and dairy: WHAT selection? It’s fine if you eat Amy’s organic burrito’s, but I can get those at Target now. And whoever stocks the Stonyfield Farms yogurt is either never there, because stock is so low, or doesn’t care if they poison people because the dates are always about 2 weeks past due. I’ve brought this up to management many times and am told it’s «not their problem». Ultimately, since I’m not shopping there anymore, it IS your problem. Customer loss would be your problem.
I have little complaint about the pharmacy at this location, however. They’ve always been prompt, kind and efficient.