Carroll’s Furniture

Very nice guy, went out of the way to help my father with issues with his furniture. He delivered the furniture himself, with a helper and put a new dust cover on because one had a small rip. Had everything done in good timing.

I have purchased furniture from Carroll’s Furniture on several occasions, and I have never had a problem. The selection is fine, the owner and his employees are extremely nice and helpful, and delivery is always on time. My only problem is that Ashley furniture oftentimes tends to be large and bulky, so it can be hard to find pieces for smaller rooms. That is not a criticism of the store, though. I would highly recommend Carroll’s Furniture.

The owner is very nice.
Horrible experience trying to buy furniture here though. Paid half the money up front (for a couch, love seat, recliner and 3 tables), waited 6 weeks, no furniture. Even called Ashley Furniture headquarters. Requested refund after 6 weeks of calling weekly and getting the run around, money was returned in the form of a check, that bounced. Was issued another check (even though was promised cash), went to the bank on the check and they would not cash because it was a new account. Finally my home bank cashed the account and I bought furniture elsewhere.
Was gave a better deal than the Ashley store in Johnson City would give, but ended up costing more in gas, time and run around.