Best Choice

FYI — This company’s legal name is only Best Choice.
They are NOT Best Choice Roofing.
Went to court and won my case against Best Choice.
Mr. Hetherington testified under oath and only communicated outright blatent falsifications regarding his experience to the judge. He was completely dishonest 100%
He told the judge [all blatent lies]:
That he personally went to my house to make the bid and do the work — He has never set foot on my property, in fact yesterday was the first time that I met him face to face. It was his step younger son James who did the manual labor and his other step son Joseph who did the paperwork.
He stated that the old roofing materials were removed from my roof like the tar paper and the rocks — nether were removed from the roof. He stated that nailed down the roof was a good method of making repairs! What kind of professional statement is that?
He told the judge that my roof was a flat roof and impossible to repair. — My roof is NOT flat. He provided a google photo of my house to the judge which showed that my roof was NOT flat!
He stated that I never paid him, then he stated that I only paid him $ 500, then he told the Judge that I paid him $ 900 where he gave me a $ 50 discount if I paid him cash.
He testified that my insurance company called him personally and informed him to help me since I was harrassing them and in a panic to get my roof repaired. He stated that since the insurance person was a friend of his, he did them the favor, he helped. He was unable to name his friend or state the name of my insurance company. I did not involve my insurance company until late February 2010. BC did the work December 2009.
He told the judge my house was in unlivable condition, and that my roommates had complained about the living conditions. My roommate do not have access to the area of the house where the leaks were located which meant they had no reason to communicate anything negative about the situation. Again, he provided the judge a photo of my house, which proved my home was in good condition.
He admitted that he was NOT insured and did not have a Contractor’s license because he was in the middle of a long argument with his brother who has been his partner for the past 40 years. Yet the CSLB’s records that his license was revoked because he is NOT insured.
Best Roof continues to advertise on the internet that they are fully licensed, bonded and insuranced — all are False statements.
He insinuated that I had a room addition as part of my house and that I probably did not have a PERMIT to have the room addition. Therefore, another reason that this roof could never be repaired.
He stated that he NEVER provides a warranty or a guarantee on his roofing or roof repairs. HE NEVER CAN GUARANTEE THAT HIS WORK WILL WORK? Why would anyone agree to work with a roofing company who will not or cannot fix the roof?
He stated that he NEVER gives receipts when payments are made, and since I [me] was so educated why wouldn’t I insist on getting a receipt for the payment that I made. — I did receive a receipt and I had two witnesses see the transaction take place. What kind of company doesn’t provide receipts for services rendered? How do they keep accurate records for tax purposes.
He mentioned that it took me ten months to afford another roofer to fix my roof which he felt, as well as his insurance company, that I did not need a new roof, that whatever my issues were were ten months away from them! What kind of logic is that? I had several roofers on the roof from January 2010 to September 2010. The additional damage to the interior of my house was a direct result of Best Choice removing the tarp off my roof. My insurance company mandated that two roofers provided paperwork of the damages caused my Best Choice back in Feb 2010.
He stated that I insisted on them repairing the roof only when it rained. I have weather reports on the days that they came to my house and it did not rain on those days.
I can go on, but this list is exhausting.
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The judge questioned Mr. Hetherington’s
As a bonded experienced roofer how was it that he was unable to warranty his work. Why would anyone agree to do business with them otherwise?
She stated that even if he placed a decent tarp on the roof that it would have prevented the interior damages to the house. He made excuses about my roof being flat!
She repremanded him about him mentioning that my house had a room addition, and it probably did not have a permit. The room addition was built in 1978. I purchased the house in January 1993, and I have refinanced three times. You all know what the appraiser does to determine the value of the home.
She questioned the reasons that he was still advertising that he was fully licensed and bonded when in fact he was not — complete silence.
She awarded me the decision and double back my original paying cost

At a minimum they’ll give you a fair bid, more likely you’ll get a decent roof job.
Best Choice had an advantage over roofers because they actually took pictures of the damage. Other roofers make wild, unsubstantiated, and downright fraudulent estimations of the scope of work needed.
Best Choice wasn’t the lowest bid I received. However my gut feeling told me that Best Choice was the best roofer out of the bunch. So I asked them to match the lowest bid. They did!
Work was done the next day and pictures were taken to show the repair process. If you need some roof repair I would recommend getting a quote from them.
TIP — ALWAYS get multiple bids when you get roofing work done. It’s the difference between paying $ 400 or $ 8000 to fix a roof leak. One roofer stated a new roof needed. While all the others said that patching would work just as well.

I just bought a house in Oceanside and needed to get some work done on the tile roof. After interviewing 6 roofing contractors I decided to go with Best Choice Roofing. A couple of the other roofing contractors I interviewed looked like tweakers and one wanted to redo my entire roof without even coming out to look at my roof. Joe gave me an honest and thorough assessment. He walked the entire roof, pulled up tiles to check out the paper underneath, and went into the attic to check for signs of leaks. He told me what he recommended I do now and what could wait. Joe was very professional and personable. Joe and crew were very efficient and did a great job. After they were done I noticed a couple small nit-​picky things they had missed and they came out immediately to take care of them. They even completed the job under budget. After checking with so many different contractors, it was such a relief to find Best Choice Roofing.