Brake Stop and Auto Repair

After smog failure at another location. Was referred here by a friend. Air injections pump not kicking on. They replaced the Air Injection Pump and Valves. Eddie kept me posted of all the steps they were trying to get my BMW to pass the smog after the replacement of the parts.
Eddie referred my to the referee in San Diego. There my car finally pasted the smog test.
Thank you to Brake Stop for all of your hard work trying to resolve the issue.

Such great service here and at a reasonable price! Always quick and friendly! This has become my go to spot!

If you care about the interior of your car stay away from these guys. I brought my car here and got it back from them with yellow residue and dirt everywhere. These guys don’t put any protection on your interior. At least they didn’t with mine. The people that work there are rude and not customer service oriented. I will never bring my car here again!

Eddie was great. Went out of his way to get parts and have my car done by the end of the day. Drop it off and he calls when it’s done. Friendly service.

Poor customer service. Try not to honor their prices. In past oil changes, have been quoted at when car would be ready, only to wait much longer. May use another shop in future.

Just like many before me these assclowns told me my car failed the smog inspection because some hose was mysteriously disconnected, wanted to charge me $ 50 to reconnect it, I did it myself in 20 seconds… total ripoff scam! do not go there!

I called before to see if they can bring my car in for oil change. When I got there they wanted me to leave it for a few hours, but on the phone he said it would be 30 minutes. I asked can I go to my office a few blocks away to work, then come back in 2 hours when he said he would be able to work on my car. He said no I had to leave the car there now. Then, when I said I would do it he wouldn’t honor the coupon I purchased, because they had a new computer system and would not be able to check my coupon until the following week. We purchased 5 coupons one of each one of my families cars. Each coupon was supposedly good for 3 oil changes, but what a hassle.

This places SUCKS!!! Took my motorhome in to get a smog. Eddie new it wasn’t going to pass BEFORE he even started. Did not say anything to me, and started the smog. In the end didn’t pass and took my money. Fuck that place! NEVER GOING BACK THERE FOR ANYTHING!!!

This place is so sketch. Only went their because of a coupon and was still not worth it. Called 2 and a half hours after drop off and still was in the same spot we left it. Then they pulled it in and tried not to do a tire rotation that we had requested. Rude staff and poor service.

I’ve been going here for years to get my car serviced. Mostly it’s for an oil change and occasionally a smog check every so often when I am asked by the DMV. Haha.
There are coupons in the Penny Saver for services they offer and originally what sold my dad and I on going here was their oil change prices were much cheaper than surrounding competitors. I have never had anything less than wonderful for customer service, and my car still works wonderfully (it’s more than 10 years old).
Sometimes they ask if you want extra things to service your car, but it’s to your discretion if you want to do them that day or another time (and research around for different prices).
There’s a bench outside the main office for when you want to sit and wait for your car to be done as well as a small waiting room adjacent to where all of the cars get worked on, and yes you can even watch them while they work. Open doors all around which makes it airy, and if it does rain outside at least you’ll have some dry covering.
When they get really busy it’s hard to find a decent parking spot for your vehicle. Also it’s at the corner of Washington and Broadway which happens to be well commuted everyday.
They call you when everything is all done so if you get hungry, there are plenty of eateries right across the street.

I would not use this place. We had to get both our cars smogged and they said they would send it to the DMV. It never got sent! They also do not keep any records, so when we called for our paperwork they didn’t have it.

Avoid this place as you would the plague!
My Jeep Grand Cherokee was due for it’s smog check. I call Brake Stop and get a fair quote ($ 49.00 out the door).
I showed up and expected to be in and out the door for $ 49.00.
‘long story short; The Jeep failed the test. Emissions (out the tail-​pipe/​exhaust) were easily within spec/​passed, though Brake Stop’s California Licensed «smog technician» (mechanic) failed the Jeep based upon his «visual» check of the «components» associated with emissions and decided that there were parts missing.
Brake Stop’s «smog guy» is a «hack», After spending hours on the internet researching the so-​called missing/​modified component, and then going to the Jeep dealer, I found that there was nothing missing or modified. I took a print out of the dealer parts diagram for emissions back to Brake Stop, and low and behold it passed (though it cost me an additional $ 45.00 to re-​test).
I have over 30-​years professional experience in automotive parts and service, and AM NOT the consumer that you want to try to «rip-​off» or B.S. on a auto repair.
I’m going to contact the BAR and lodge a formal complaint against Brake Stop’s smog technician (How many other peoples cars has he failed so that he can make the extra money/​commission on a re-​test? or maybe just due to his ignorance?).
Chad
Wow! Randy J’s review. ‘sound familiar?
7÷10÷2015 Update:
Fellow Unilocalers: If you think that you’ve been scammed/​ripped-​off by #1 Brake Stop; PLEASE take the time to help non-​Yelpers by reporting your #1 Brake Stop scam story to the California Bureau of Auto Repair (BAR) at:

I went in with a $ 16.95 smog check coupon which indicated most cars. He said my car was too old and it would cost me $ 46.75. I have a 94 BMW. I decided to go ahead since I was already there. My car failed and it would cost me $ 99 for diagnostics and then what ever are the repairs. I told him I already don’t feel comfortable based on the coupon thing and I would rather take it to my own shop. He reduced the charge to $ 35.00 and I left. I plan to take it to my regular shop (which is unfortunately further away, but I trust them). I will repost if this shows any other info about Brake Stop once I get the car thru smog.

I would give it zero stars if I could. There was a car getting a smog test, with the tailpipe monitor five feet from the front door, and I’m sure that guy’s gonna pass because all the exhaust was coming into the waiting area. Which is where I waited for 20 minutes behind another person waiting, and no employee came in or out. When I decided to go somewhere else (without telling my wife), and she showed up at the place to pick me up — the manager was EXTREMELY RUDE to her. Do yourself a favor and stay away.

I SO wish I would have check Unilocal before going to this place for a Smog Check!
First my truck is a 2004 and has always passed with flying colors! It passed at their shop but I was told I needed a sticker on my air filter. Over the weekend I obtained the sticker and went back to them Tuesday the 4^th of Feb and showed them the sticker. At this point he was going to charge me a 2^nd time for a smog test even when he was not even going to do the smog test!!! He was charging me for the whole price for just seeing I had a sticker! After leaving I called and asked to have the owner call me, he said he would have him call me, but guess what? He never did! Surprise Surprise! Will never go there again! Will tell people to never go there!

I needed a smog check asap so I was referred her by a family member. I walked in and I was greeted, information was taken down and with a coupon from their website I got in and out for under 29 dollars! The last smog check I got a few years ago from another garage charged me almost double that.
The waiting room had a few magazine, a TV, and free coffee and water. For the price and service, I will always come back here for my smog checks!

I came here with bro to get an oil change & they honored the PennySaver coupon we had for $ 39.99. It just took 20min & they even stayed to work on bro’s car instead of running for lunch.

Not good. When I entered the information from the $ 350 write up into my computer I found i was overcharged by almost $ 90. I gave them then best possible scenario for the costs listed and wrote a letter only asking for $ 55 Back. Three weeks pass and nothing. I wrote the Bureau of Automotive Repair. They investigated and verified that I was due the at least the amount I requested. I got it, finally. But It never should have happened… I will NEVER go back! Oh, and the real kicker? The problem was not totally fixed…

Very slow service

TYPICAL RIP OFF GARAGE! DO NOT TRUST!
First off, I normally like praising businesses and my POSITIVE experiences, but I also like to help my community by notifying them of rip off artists.
Here’s the scoop:
Last year I found a coupon in the pennysaver (go look for yourself or email me and ill send you a pic of it) for a $ 49.95 «LIFETIME» alignment. I went in got my alignment done and I thought I had a deal. Went back a couple of weeks ago to get my car re-​aligned and «RICHARD» said, «oh you dont have the lifetime alignment, that is $ 149.95. you got the one time alignment». I then said, «I came in with a coupon and you accepted it yourself». He then said, «You didn’t see that the coupon said in the bottom, ‘ask for details’?». I’m like… what the hell is that? Ask for details for what? The lifetime alignment that clearly states «Lifetime Alignment, $ 49.95, ask for details»…super super super super RIP OFF!
SOOOO I went home to look at the coupon… and guess what??? It doesnt even say «ask for details»!!! It states:
«LIFETIME COMPUTERIZED WHEEL ALIGNMENTS, $ 39.95 2 WHEEL, $ 49.95 4 WHEEL, MOST CARS»
Hope this company goes out of business soon to make way for trusthworthy ones!~
I will post up the pic so you can see!
you be the judge and go check out the Escondido Pennysaver and look for «Brake Stop».
AGAIN YOU BE THE JUDGE!