Eddie’s Smog Service

Guy behind the counter wasn’t terribly polite. He seemed more interested in browsing yahoo and Craigslist then helping his customer. Other than that $ 52 and out the door in 20 minutes. Not too bad.

Eddie’s: Yes?
Customer: I need a smog test.
Eddie’s: Is it that friggin’ motor home out there?
Customer: Yes. Why?
Eddie’s: I hate friggin’ motor homes.
Customer: (Stunned) Why do you hate «friggin» motor homes?
Eddie’s: Because they take so long. I can do three cars in the time it takes to do one motor home.
Customer: Well this isn’t very good customer service. Is it?
Eddie’s: I have to jack up the price just to discourage people from bringing them here.
Customer: Would you like me to take it somewhere else?
Eddie’s: That’s your choice.
END OF STORY: I was short on time, needed to get it done, and didn’t know where else to go right then. Normally I would have just walked out. I would NOT patronize a business that treats their customers like that (that’s an understatement). Quite frankly, in my 50+ years, I’ve never had anyone speak to me like that, let alone at a business. It could have gotten ugly, but I was too tired. The job got done, but with his attitude I was half expecting him to fail the test intentionally.
RECOMMENDATION: Don’t support a business like this. And if you own an RV and do — consider yourself warned.
NOTE: Eddie forgets about word of mouth advertising. Everyone I know will know not to go there. And it’s more than three cars.

Good, straight-​forward. 20 minutes in and out, I was the only customer though. This was the cheapest I could find: $ 52 all-​inclusive.