Green Earth Tree Service

Where to begin my review… Well I guess I’ll start my story of why I was calling a tree service to begin with. My husband and I were up in Poway trying to enjoy a nice day and brought his drone he had recently purchased along to fly. Some wind caught ahold of it and it got tangled about 50 – 60 ft in a tree. This was a 1300 $ drone might I add. Some other services in the area were closed but green earth answered. The owner im assuming is who answered and said he could help. He took my info asked for photos of it the address of where it was located etc and said he would be able to help and would return my call in about 30 min or so — and he didn’t. So I called him back he said that it might be another hour or so but that he would get back to me. Again I waited several hours with no answer I even tried to call and text a few times as the park where I was flying was closing soon which is something I had conveyed to him at the time of my call so between the time of my call and park closing was about 6 hours where I had waited to hear from him. Plus it was going to rain so getting item out of the tree was time sensitive. So it’s now noon the following day and no one bothered to call at all to even say they couldn’t help or apologize for just completely disregarding me all together after confirming they would be able to assist me. I had no choice but to leave my drone there– hopefully it hasn’t been stolen now but none the less it has been raining all night so I’m sure it’s garbage. What an absolutely poor way to conduct a business and even more awful way of giving customer service. If I would have known they would just blow me off I could of found someone else. But I put my trust in them won’t be making that mistake again and I hope no one else does either. Side note — he also thought my situation was pretty funny, he laughed several times. Personally I don’t find anyone losing 1300 $ funny.

Outstanding! I had a giant 50+ foot palm that was nestled in a bunch of avocado trees and way too close to the house. David and his team got in and got it done quickly, professionally, and for a great price. They even took the initiative to include a few other trees that need work as well as hauling off our old Christmas tree. These guys know what they are doing.
I called several places to get bids. Felt like I was getting the runaround with most who were either too busy to call back, called back but needed to have me talk to another person, or were too busy to schedule a time. Green Earth was on it — from start to finish, they treated us right. Next time I will only make one call.

Excellent customer service from Dave Sachau, owner. Company is bonded. I have worked with them several times. They are prompt and reliable. The owner follows up on the work. They have great prices. A pleasure to work with !!! I highly recommend Green Earth tree services!!!

Rude drivers that deliver. Wood is a bit cheap but you get what you pay for small orders and bad cuts of wood. Better to pay a few extra dollars and get double the amount and and clean cuts not so many small trimming pieces.