Hardie Orthodontics

This company massively failed at the end of this relationship. The work was average not bad but not far from expectation. We purchsed braces for my teenage son with no insurance around $ 6000. They approved for payments of 36 month. We made the effort to pay and payed it off and finished the balance within 12 months. So the day day came to remove the braces 3 years later. Cool we were excited! Then we got a call that we could NOT get the braces removed until $ 400 was payed. They clamed that we missed 20 some appointments and that we had to pay for those missed appointment. One we 100% denied this. We asked why wouldnt you tell us after 2 or 3 missed? Why wouldn’t you send a bill the 1^st time we missed? How could a company allow that so many missed appointment were missed with out getting payed. Now i agree we might have missed a couple. but at 20 missed apppintment that means we missed almost every appointment? I must be the worst customer ever by never showing up? Since we new the law we told them they could not deny continued treatment so they took them off with a $ 50 payment towards the $ 400. Too bad this company was not happy with my $ 6000. And wanted to micklw and dime me for something we did not due?

The best experience. The dentist and staff are great, we never wait long before being seen, they are willing to work with insurance issues, and always are prompt at any paperwork I need or questions I have. We are willing to travel despite moving. The service is that good!

BEST BEST BEST Orthodontist office ever! I went here for braces as a kid and now both of my children are patients here!
You will not find more skilled Orthodontists than these great Doctors, nor will you find a more caring, professional staff! My son just had his braces taken off today and his teeth look FABULOUS. What a dramatic transformation! Thank you Hardie Orthodontics for the meticulous work you do, truly life changing! HIGHLY RECOMMEND to anyone looking to have Orthodontic work done, look no further!

By far the best orthodontics practice in town! The office is professional and clean and they were always on time for our appointments. Dr. Hardie is not only board certified but he has the greatest personality! The value and outcome are totally worth the fair price!!! Thank you, Hardie Orthodontics, for making my boys smiles PERFECT!

Dr’s are great, staff is fantastic. And above all the quality of care is supreme. Great results!

Very professional! I appreciated the reminders a few days before the appointments and my daughter was very happy with all the staff. We have had two children go through this office and both experiences were great.

Always professional and a pleasure. I wish all businesses were run like yours!

Very impressed with the staff and service provided! Dr. Hardie really cares about the children. Thank you!

Dr Hardie did braces on me and two of my kids. Very professional and kind. The entire staff is extremely nice and friendly. Four out of five stars because it was quite expensive. (Get dental/​Ortho insurance before your kids are teens.).

Five stars for the five star smile you gave my daughter! Dr. Hardie is absolutely wonderful. I cannot imagine going anywhere else for ortho needs.

— The main issue with this practice is that they’re not consistent with their billing dates. So let’s say you are making installment payments. Most places are consistent when running your billing payment (last day of month for example, or perhaps the Friday before the last of the month if the last day of the month is the weekend or Holiday). Here you’re billing is pretty constant then all of a sudden… BAM! they run the payment 4 days early. Perhaps they are on vacation during the end of the month or what-​not. In any case, this is frustrating if you’re pretty stringent on accounting for billing payments.

We go to the Rancho Bernardo office and couldn’t be happier with the office staff, and our orthodontist, Lily Workman. Our initial visit was in November– where we discussed all options with our son, and came upon a decision that worked for all of us. really like the fact that they could wait for our phase 1 treatment until summertime so my son didn’t need to deal with the palette spreader during school time. Other orthodontist offices seem to really be big on taking my money– this office has really worked with us on reasonable payments. They are very friendly and flexible!

I love Dr. Hardie office!!! They are very professional and friendly. Lisa the office manager is always helpful and I love the staff :)