Soapy Joe’s – Escondido

Took my car there a week ago. Something happened and I exited the car wash and my bumper was torn off. Retention clips ripped out and bolts torn out on driver side. The store manager showed me the video to help us understand how it happened and although it doesn’t show what took the bumper off, the video clearly shows my bumper entering the car wash fully intact, connected and aligned. Video of it exiting shows my bumper getting whipped around by the blower banging against the car and car was components. Set up a meeting with the district manager and he never showed up for the meeting. While waiting, I met another couple with the same problem. Bumper torn off SAME SPOT SAME CAR WASH. After calling Jessie (manager at escondido location that was very helpful) we tracked him down and found he was closing the oceanside location and didn’t bother calling us to let us know he would not make it to the San marcos store. This car wash is too aggressive for some cars and has been damaging cars (2 in a week). I have used soaps for a couple years and this wash the spinning pads seemed like they were either spinning faster than normal or definately beating in the car more. The district manager Roy didnt really want to look at it and said because I have a scratch on my bumper, they will not help me. Roy also refused any help to the brand new car (which was brand new with no scratches) and denied me a copy of the video that showed my car coming out damaged. I’m not even looking for a new bumper I just want mine reattached. Now I have to pay 500 – 700 bucks to have it
The only thing they offered me was a couple free car washes but i cannot afford to pay for more damage that may happen.
You would think if multiple cars are coming out with the same body damage same car wash they would stop and look into it as a company right? Nope. Sent request to contact corporate through their website and never received a word back. Had to call and push to even get the district manager to step in and meet me. I am very unhappy with their customer service and communication and would not recommend anyone to come here.

This is the best Car Wash that I have used in a long time! They have an incredible monthly Plan, which makes so much sense to purchase, if you like to wash your car regularly! The convenience of just, driving up, getting my ticket, and entering the Bay, is awesome! The people who work at this ESCONDIDO location are extremely courteous, personable, and Professional! Big shout out to the AM Manager You rock, Dude! Thank you for making my experience at Soapy’s Care Wash (ESCONDIDO) a very positive one!

Wow. I should have listened to the reviews! They had a nice young man help me with purchasing the wash and they even sprayed down the extra dirty areas with a pre-​wash, but the washer wreaked havoc on my car! During the wash I heard a loud snap and when I got to the vacuum I realized my wiper blade had been pulled off! And there were several scratches and chips to my paint. I tried to find someone who worked there, but there was no one except the attendant at the pay station and the attendant guiding cars into the washer, neither of which could be found when I needed them. On top of all that, the front end and mirrors were still filthy and the (FREE) vacuums did a mediocre job. If you have pet hair in your car, just use a lint roller. Their vacuums won’t do anything for pet hair. Very disappointed since it seems like such a convenience, but definitely not worth it. Save yourself the heartache.

This place is always too crowded with never enough free drying/​vac bays available. Ridiculous, even at 2 pm on a weekday.
I’ll stick to the Mira Mesa location.

Came in to get a quick scrub a dub for the car. Seemed pretty busy for a 12 PM on a Friday, but I only had to wait about 5 minutes until I was ready to go through the car wash.
I’ts $ 7 for a basic, which is a bummer because it used to be $ 6.yeah, call me cheap, whatever.
I opted the extra $ 1 for the air freshener. good choice. it smells fantastic.
Love that there’s tons of vacuums open for people to use and you don’t have to worry about continuing to power them on when they turn off because they just stay on.
Only thing I was kind of bummed about was that I noticed some scratches on my car from the machine. I’ve seen other Unilocal reviews complain about this, and le sigh, it’s true. It will scratch up your car unfortunately. Luckily, I don’t drive a fancy car so it’s not the end of the world, but because of this, I don’t think I’ll be back.

Soapy joes customer service won me over the manager is friendly and helpful walking around talking to all the customers making sure they are happy with their wash

Each time i have paid for the $ 19 deluxe version or w/​e it is called my car has come out looking like I just sprayed it with a hose and threw some soap at it. It’s totally not worth it. Go to one of the self serve spray places around the area and save your money since at least you know you will do a good job yourself. My car is always covered in white spots; the stuff that needs an extra scrub maybe is still attached to the hood or the roof; the rear and the trunk look like they never even got wet let alone sprayed with anything and i am not sure what exactly the employees are supposed to do aside from guide your car onto the runner that takes you through the car wash. Each time I have been there are no clean rags and this is sometimes either first thing or late on in the day when there is no rush. I won’t be going again after wasting money here.

Awsone place to wash ur car, the new manager shawn is super curtious and kind. I was in and out in a timely manner and was had a great experiance. I like how the vaccums just keep Running

I use to be a big fan of this soapy joe’s location, but they’ve progressively gotten worse. The washes don’t dry the cars well and soap is left behind. The towels that are suppose to be clean feel greasy and the suction on the vacuums suck. It’s alright if you’re looking for a cheap wash, but keep in mind it’ll probably take a little longer to clean since you’ll be drying your car, cleaning off soap, and working with shitty vacuums.

The worst soapy joes ever! Vacuums don’t work at all, always have old used rags, employees are supposed to scrub your car front and back before you go into the wash but instead on there phones ²⁴⁄₇!!! Honestly if you want a perfect car wash with amazing service drive the few miles to the one in San Marcos !!! I love the service there 100% ! I’ve given the Escondido soapy joes 5 chances and each time something worse and worse happens in every experience here!!!

I used to love this location. They keep hiring lazy workers and refuse to help do anything. Ready to cancel my membership. I’ve been a customer for over 2 years. Tired of lazy employees.

I’ve come here a couple times. After this last visit I’ll be going to another location. I think we can all agree that if a place has sucky service we can take our business elsewhere, am I right? Anyways … The manager, I’m not sure if since my last visit there has been a change but the guy is rude. Straight rude. If you go and have no problems then you’re golden, but god forbid there by an issue with a machine, vacuum or forces beyond your control. The manager will make things extremely difficult. It seemed to me he liked the power he had and liked to make you work for a solution. Staff was friendly but not manager. 2 stars, could of been 5 but you know … Go if you want to waist your time arguing for no real reason.

I am giving 5 Stars because of the employee Jose. He always is very attentive and never ignores that anyone is waiting for a car wash. He also always takes care of my car awesomely with kindness and courteous. He is the best employee they have ever had there. Thank you Jose for caring about making sure my car is taken care of & for your courtesy and kindness.
In reference to the car wash I find the most frustrating thing is that it always pushes my drivers side mirror in and it never dries the mirrors.
However, I like this car wash better then Costco’s car wash in Poway, Plus Jose is here, and I am grateful for that!

Awesome place. Really its cool. If my car gets pooped on by a bird in the morning i wash it here. If it gets pooped on again ill stop by in the afternoon. Unlimited washes! It makes me wanna drive more man i just wanna ride. ride sally ride!!. No more dusty ugly unvacummed bum looking car now ill ride in style. The dude that helped me out has cool hair. Nothing to complain about except i spend more on gas cause im crusing everyday now. Its that good just come here for you washes dont waste on the gas station car wash

Today I came back for the Happy Hour special and I waited for it be 6pm and then once it hit 6pm the machine wasn’t working. I called for assistance then a guy named Jose came to help me out and he was trying to find was for the machine to work but unfortunately it didn’t. So the manager came to help us out and he was rude right off the bat. He argued with me saying that I got there at 5:59pm which I didn’t but then he said again I did and then back and forth then I finally shut him up, he kept being rude, at the end he made it work but I really had the best experience from Jose, he made this a lot better than it could of been, he was actually helpful! I’m glad he was actually genuine with his service unlike his manager.
I will most likely return again. Thanks again Jose! Nice bow tie btw :)

This location is always out of order, I have tried to call to cancel my membership that I haven’t been able to use and the number is disconnected. I do not recommend the membership plan and would appreciate any information on getting into contact with someone that can cancel and refund me for the services that I have been unable to utilize.

It does a good job for a drive through. I love the monthly plan very fast and convenient. The workers at the Escondido location are very friendly and helpful too.

Esco location sucks !
Manager is disrespectful and cuts U off when trying to explain a problem. He also looks like he just came out of prison and carries himself like so.
The other employees are LAZY and like to hangout with their buddies who take up spots where customers can use…
Horrible experiences x3, never going back!
The SM and RB locations always give excellent service and the machines work!

SAN MARCOS LOCATION: Just purchased the $ 15/​mo. membership last night and got my car washed there for the first time. Seems like a fantastic deal, even if I don’t use the vacuums every time. If I go once a week, that’s $ 3.75 for a car wash. Amazing deal – who else has a price like that? Nobody. No contract – cancel at any time. Will write again after I’ve had the membership for a while.

The place is a rip off. I slid my credit card then I expected to choose the $ 6 wash but a receipt came out and said $ 15. I didn’t want a $ 15 wash, manager David said I was dump to slide card first!!!
He tells me the receipt has a code to use next time??? If it doesn’t work I will dispute on credit card. Crooks…

Very consistent place… Nothing spectacular but definitely worth the money. The towels have always been stocked and I visit once per week regularly. Did not give it a five star review because there is little to no interaction with the employees and there have been issues with the credit card machines

THIS SOAPY JOE’S IS TERRIBLE. I went here before class the other day to kill some time and I regret it… I spent $ 6 for the «average» wash and it was a waste.
The dryers suck, the wash itself is smaller than SM, it doesn’t rinse the soap off properly, some of the big vacuums weren’t even there for some reason, the ones they did have were broken apart or not working properly, and the blow things barely worked. The employees were super lazy compared to the San Marcos location. They had one towel in the «clean» bucket and I had to use that the whole time because an employee came around to get the dirty ones and refused to fill the bucket with clean towels. Also, since the wash is completely different and smaller than SM, it doesn’t do a thorough job at all. As you can see, I get really upset wasting my time cleaning my car…
The location of this Soapy Joe’s is awful. I’m not too familiar with that area in Esco, but it was tucked away in the back of a weird parking lot. It’s absolutely tiny, and the spots to park and clean your car were awkwardly placed and lacking so much space to even be able to put more spots. Luckily I went at «happy hour» when many people aren’t there, but there was still only 2 spots available when I got there. So if you go at a busy time, I hope you like water spots on your car because you’ll be waiting a while.
I was so dissatisfied with the way my car looked, I went to the San Marcos location the next day and had zero problems (as usual)! Do not come here if you want your car to actually be clean.

The title of this review is:
Lazy employee’s that don’t want to do a thing.
That definitely won’t make you feel welcome or want to come back, as they could care less.
They motion for you to come through the entrance to the wash with their hand while they are looking a completely different direction. Guess they hope you damage your car, especially your tires. I noticed the person in front of me wasn’t on the track correctly because the employee wasn’t motioning for the person properly. Sad, but true!
The car wash doesn’t remove all the soap, yes you leave with soap on your car and the dryers don’t help any. You wind up leaving water spots.
Their towels were wet which makes you think that the towels in the clean container have been used by someone else.

This location doesn’t seem busy and now I know why. They don’t have clean towels and they are missing a few of the vacuum hoses. I got in and got out fast. I may not be back to this location.

Ugh I literally hate this place! Every time I come here the vacuums don’t work, there’s no clean towels, and no workers to be found. Now granted the price is fair at $ 6-​$ 15 to beat the shit outta your car, but service is horrible! Save yourself the frustration, go to the soapy joes in San Marcos. I’ve never had these issues there.

Don’t go. Always crowded and too many people overstay their welcome. Waited in line for over ten minutes. Then after waiting ten more minutes for an open spot to vacuum my car, I was cheated from a spot from a car that didn’t even get a car wash and wanted to vacuum their car out. This seemed to be ok though because the driver was friends with an employee, so I had to wait even longer for a spot. So disappointed. Save yourself time and a bad experience and go to the San Marcos or RB locations

Decent clean facility, reasonable prices, all the equipment seemed to be new-​ish and in good working order. It’s a car wash people, I guess what more could you ask for.

Unlimited monthly pass to keep my Jackson clean hells yes the staff is friendly and informative. They are super amazing here