Estacada True Value Hardware

True Value really came through for me today. A couple years ago I had bought a replacement cartridge from them. It started leaking again a few months ago. I went into the store looking to buy another replacement and hopefully get some plumbing opinions and knowledge or tips. As soon as I came in I asked for help and got it. Several employees listened and assisted with my problem. One gentleman suggested using a screw to help remove the current stuck cartridge. Then he found the correct screw and gave it to me for free. He then said that if the cartridge didn’t solve the problem, he would refund my money.
I also had an issue with a toilet seat I had bought a year or so ago. The screws that held it on had basically shredded and disintegrated. They gave me a brand new toilet seat as a replacement for the defect for free!
They went above and beyond my hopes and expectations. I am so proud to have them as a home improvement store in my own town.
Thank you True Value for your excellent customer service!