Dillard’s

Special thanks to Wayne in the men’s department who went above and beyond to find a Polo shirt in my size. I had already left his area thinking they were out of stock, but Wayne happened to discover the shirt I was looking for in a batch that was literally fresh off the truck in the back room. He actually tracked me down elsewhere in the store to let me know. I honestly didn’t think there were sales people of his calibre left in this world. If only he sold cars.

I travel, alot, and this is my absolute favorite Dillard’s in the country. It is clean, the staff is friendly and I always get amazing deals. The women’s section is well stocked with many different designers at different price points. The store also has a women’s lingerie section in the regular lingerie section with is AWESOME. Parking on the south side of the store is convenient with available spaces, some even with shade. Just writing this review makes me want to go shop.

We have shopped here a number of times this winter and last winter and always find nice things on sale. Very satisfied with the selection of merchandise, attractively displayed, the cleanliness and the courteous, friendly service.

This store reminds me of Macy’s. I was comfortable in there. Some decent sales. Easy to get around and find things. They keep everything neat and orderly. I didn’t get approached by sales associates because the nature of my business there was to do ‘the business’ lol
I’m sure if I went in to find a pair of shorts or something, they would have it, but I went to use the ‘facilities’.
Nice and clean inside the ladies restroom and the tissue paper and toilet seat protectors were replenished. Counters kept clean. No splash marks on the mirror.

This was my first experience at Dillard’s, and frankly, I wouldn’t go back. I am in town from MN and decided to stop in while at the Coconut Point mall. My mom and I were looking at some discount jewelry and decided to get a few pieces. We walk over to the check out and wait for ten minutes while the clerk is helping an older lady decide what piece of jewelry to buy. Finally we were able to check out. The jewelry was on a table that said it was an additional 30% off the lowest price. The total was extremely high and my mother questioned this. The lady said that not all the jewelry is on sale, just the jewelry with the style number ending in 65. This was not stated anywhere on the sign. We feel like this was a way of tricking customers into thinking they are purchasing discount material. My mom decided she didn’t want the jewelry if it wasn’t on sale, but I still had one piece I wanted to buy. The woman went over to another customer and started helping her, leaving me standing there. We walked over to another counter and waited while a clerk was helping a customer. Frustrated that no one seemed to want to ring us up, we walked to a THIRD counter where the clerk was attentive and quickly checked us out. I wasn’t sure I even wanted the item by the end of the ordeal. HUGE hassle.