C&L Automotive

Great work, great prices, and fast service.
They even have pickup/​drop off service!

Ladies unite — there really is a car service that will treat you fairly and honestly — and will even give you a ride after you drop your car off! Integrity is their middle name. If you need a part they’ll get if for you… if you don’t need a part — they’ll tell you — truthfully!
The whole flippin’ team are rock stars because their company culture runs deep for honest customer service. It’s exceptionally easy to find customers who all say the same thing… they won’t go anywhere else and that includes me. If I could vote 6 stars I would!
Oh, and again, I originally came across C & L through a professional group called the Willamette Business Builders based out of the Eugene, Springfield area…

C & L rocks! Very professional and always have the best rates. As a mechanic myself, I trust these guys to work on my cars when time doesn’t permit me to take care of it myself. Thanks to Ryan and the crew.

Been coming to these guys for years– always fair prices, great attitudes and communication. They don’t give you the run-​around and they always call and communicate with you.

Organization and communication is a must! Ryan in service has none of these. Unable to do two things at once.

Ryan was great in handling a tricky problem that I dumped on their doorstep. (For you gearheads, it involved exhaust manifold bolts broken off in the head.) He gave me a ballpark estimate when I dropped off the car. After encountering some problems extracting one of the bolts, he modified the final price a bit but still very much within reason, especially considering the extra time spent on the job. Keeping costs low was really important to me considering that my car is a low value car to begin with.
They offered a free ride home after dropping off the car, but I did not need this service. Still, it’s good to know it is an option.
Overall, they gave me a good feeling in an industry filled with double-​talking scam artists. Will definitely bring them more work in the future.

After finding frustration with my dealership’s less than forthright communication I asked friends in Eugene where a good place to go would be and they told me C and L.
I’m used to dealing with local neighbor mechanics back in Montana who I could trust and after having dealt with Steve Clem and his crew I’m reminded of my dealings with them.
The work I had done on Feb 25^th wasn’t cheap. I probably could have almost bought a new engine with the amount of work I needed done, but Steve’s crew did an excellent job. It’s now Sept 24^th and I’ve come back for an oil change and check in and everything is still smooth and dependable. I haven’t had extra unnecessary work pushed on me and Steve has even mentioned some affordable maintenance tips to me.
Dependable, honest, and thorough is exactly what I want from a mechanic and is what I’ve found at C and L. I see why friends recommended them and I’ll be doing the same.

Prompt and friendly service! I had my car in for an oil change and they did a great job of looking everything over and letting me know what may need work in the future. Both over the phone and in person, Ryan took his time explaining what regular maintenance work should be done sooner than later and the expected cost. Their website has printable coupons and they offer a punch card for oil changes, buy 4 get 1 free! I was referred by a friend and now I will be referring friends and family to C&L as well.

They had no clue what they were talking about. Supposedly fixed the problem the first time ($ 900) Then same thing happened again so took it back and they supposedly fixed it again ($ 950) Same darn thing happened for a third time!!!

Steve and his crew were not just professional and friendly but also helpful in the aftermath of my automobile’s demise: driving me as far as the airport and helping me dispose of the automobile, which entailed leaving my car in their lot for weeks.

Steve Clem owns C & L Automotive and I would not hesitate to send anyone to his shop. It’s clean, friendly, his mechanics are top notch, he is current with the technology to work on the cars of today and is a classic car buff so he can handle those too. He goes above and beyond in the normal course of business. My assistant was in an accident in South Eugene and her car wasn’t drivable. She couldn’t get hold of her Dad so she called C & L. In the middle of a busy day, Steve drove over to her and banged out her wheel well so that she could drive her car. I have too many of these stories about Steve to share here but everyone I know that has known Steve for any time at all could share one too,.