Eugene Foot and Ankle Health Center

I went to see Dr Sarah Rinacker with a small ingrown growth on the ball of my foot. It was quite painful and I was limping a lot. She scraped and carved a little and said «there that should fo it, but it may come back in a year or so». I expected it would be sore for a couple days then get better. The pain never changed, so after a week I asked for another appt with Dr Rinacker. She was booked up and they gave me another Dr. At my appt they asked for another co-​pay of $ 35. I said «no, this is for something that didn’t get done properly last week». «Well, they said, this is another Dr today». I said, you mean to tell me that not only do you want another co-​pay but Medicare is going to be billed again for this same procedure? Can’t you take a look at this at a no charge? No, I was informed by the office manager (I asked to speak with her) and that would be fraud. I left and went to another Dr that took good care of me. I reported this to my Insurance Company and they contacted the Clinic. The Clinic told my Insurance Company that they never said it would be fraud. Now why in the world would I ever make something like that up? I don’t know that I can rate Dr Rinacker fairly, I feel sure she thought she had done her job. As far as I know the office manager never gave a Dr a chance to rectify this, and I do not know if they are aware of what transpired. I sure do know how I rate the office staff, and I feel that office manager should be fired. When you have a person in a position like that you do need to know that they are truthful. Watch you step is all I can say. I do not think it was fair to me or to Medicare to ask for more money for the same procedure a few days later. No wonder Medicare is going broke if this is the practice in many medical offices.

Great staff, beautiful clinic, and Dr. Rincker! My first visit here was wonderful. I have been dealing with chronic foot pain and Dr. Rincker made short work of my diagnosis. She explained everything and made my visit feel comfortable and enjoyable. She is very knowledgeable, personable and friendly. The medical assistant was very helpful when fitting my orthopedic boot and gave me a few good recommendations for helping me stay comfortable. I can’t wait for my follow up!
Cowabunga Dr. Rincker! Thank you Eugene Foot and Ankle Health Center!

Dr. Rincker and her staff are great! She knows her stuff, communicates well, and makes a trip to the podiatrist as pleasant as it could possibly be. I highly recommend her.

Dr Rincker is amazing! I had 2 visits with her and both were pleasant. She was personable and was great at explaining what was wrong with my foot. I would definitely go back and refer her to my friends and family!

My wife broke her toe and experienced considerable pain as a result. We visited Dr. McCourt at Eugene Foot and Ankle Health Center where her injury was x-​rayed and evaluated. Dr. McCourt skillfully directed her healing and she is now on the road to recovery. We were very pleased with the service we received at this clinic and recommend it to others without qualification. The staff was very friendly and attentive.

I was looking for a podiatrist and found this one online. I tried to set up an appointment on their website by submitting a appointment request form. Two weeks went by and I heard nothing. So I tried calling them and left a message asking for a call back to set up an appointment. Another week later and I give up.
I’m giving them two stars because I haven’t actually been to their clinic. Business must be wicked good for them not to respond to potential new clients. Bad business practice if you ask me.

Dr. Dusty McCourt is very personable and easy to talk to. He seems genuinely interested in helping to resolve your issues. His office staff is always good about getting your appointment scheduled in a timely manner, and I have never felt rushed when I am being seen – even when they have worked me in on short-​notice. I leave with all of my issues addressed, my questions answered, and I always feel treated as a real person, not just a «problem» to be dealt with. I would recommend him to anyone without reservations.