Mckenzie Family Practice

I did some research and thought that Dr. LeBow at McKenzie family practice would be a good fit for me.
I have a rare autoimmune disease, fibromyalgia, and a few other health concerns. I see doctors at the national institutes of health in Bethesda Maryland and also at Oregon health science University in Portland. But I needed a local doctor too. I called them and was told that they were accepting new patients so I requested new patient packet to be sent to me. I filled out the paperwork and hand-​delivered it to the office along with a copies of all of my medical records, I was told that I would receive a phone call later that day to schedule my first appointment. Much to my surprise I received a voicemail stating that they were not going to see me as a patient because I have fibromyalgia. I was very confused by this, not understanding why a doctor would not see me because of a health issue, so I called them and asked the receptionist and all she would tell me was that it is the doctor’s policy to not accept patients with fibromyalgia. That is the only explanation I received, so it turns out this is not a compassionate, attentive, caring doctor at all. I would not give any stars if it would allow me but I have to get at least one and that’s the only reason they are getting one. If they are unwilling to accept patients with certain health conditions they should state that on their website or on the paperwork or when you call to request a new patient packet. I feel this is a very unprofessional practice.

I cannot speak to the docs here. They may be good. They may not be good. I’ll never know because the staff that answers the phone are incredibly cranky and short on two separate occasions when calling in to make an appointment. Here I am trying to give them my business and they could not be more unhelpful or unwilling to work with you. It’s a shame.
Worst of all, they talk to you like you’re a 4 year old. Incredibly patronizing. I guess they would like you to beg them to take your money. I’ve never dealt with anything like it. It’s the first and ONLY time I’ve been compelled to write a negative review… That says it all.
Would recommend any other Eugene family clinic above this one!