Oregon Allergy Associates

A patient of Dr. kehl’s. Have found her to be approachable and knowledgeable. Unfortunately, the staff here is mostly AWFUL. Beth in the billing office is dismissive and rude, women at the front desk (which feels like the DMV, by the way) act like they’d rather be doing anything except helping customers. The whole operation is overrun with procedures that may help staff — like the weird card check-​in thing — but do not improve the customer experience. A few of the nurses who give shots are lovely; others are cranky and seem to live to chastise you for everything. Drs are good, but the overall experience needs an utter and complete overhaul.

I wish I had the same experience as the person below me. I went in after years of trying to nail down food intolerances. After what felt like the doctor and nurse keeping me in the office to burn time, I finally left with a $ 180 bill and a referral to a naturopath, stating «We don’t do food allergy-​intolerance testing.» Really? I thought that’s why I went to allergy specialists. So my PCP doesn’t know how to diagnose intolerances, and neither do the allergy doctors. I wonder who does? From my initial phone call, I received disorganization and rudeness. I should have known to cancel my appointment when I had the chance. If I were you, I’d go somewhere else.

Dr Friesen is my doctor.
I was, let’s say a little overwhelmed when I heard back over the phone from my blood test that I had low positives for a double-​digit list of food allergies-​including several huge staple foods (corn, wheat, potatoes rice, etc)-and should eliminate all of them for 1 – 2 months. I’m doing the biggest move of my life so far in 3 weeks also, so that made the news even tougher, but when I followed up with him in-​person today and simply said I was slightly overwhelmed and didn’t really know what I was doing along with the moving thing, he was immediately very understanding and came up with a differently-​timed plan that’s more manageable and not as daunting.
He and his staff have been great to me, very patient and considerate, and even helped me get a different prescription written when I forgot to ask until Dr Friesen had started seeing another patient. My blood test was taken at their satellite office across the parking lot which was extremely convenient and both the front desk people and the nurse who took my blood there were great too.
Low stress all around besides the phone call.