Premier Property Management Services

We rented a house in the Springfield area in 2013 through Premier Properties. Our landlord ended up thinking he didn’t need the property management and he couldn’t have been more mistaken –ever since he stopped using Premier we’ve had problems. If we needed to fix things we had to do it ourselves, communication deteriorated, and now the landlord is trying to keep part of our security deposit. Premier, on the other hand, was always available. When we had them managing our house they took care of all of our problems (bugs, heat, how to work things, locks) within that day — sometimes within the hour. They did absolutely everything for our landlord… and although we didn’t know it at the time… they also made our life much easier as renters.
But here the kicker. We started having massive problems with our landlord. He lost the lease (I’m pretty sure he still hasn’t found it), discovered how well we had kept the house and decided to sell the house out from under us. He asked us to leave our lease early– and then had the gumption to try to charge us for «repairs» that made his house ready for the market. He tried to throw the cost of fixing up the house for the market by charging us for upgrades, after we had already used our own money for repairs, etc.
Even though we have not used Premier since he left (or was asked to leave) they have been with us. I’ve called them almost monthly to ask if these things that were happening to us were appropriate. (I have been a home owner for the last 20 years– renting was new– I had just moved to the area and wanted to get to know the area before I bought a house.) Shelly (the owner) and Jessica have been BEYOND helpful! They’ve let me know what things were legal and what things were not. Premier’s knowledge about leasing law is impeccable. They are professional, courteous, and have helped me when they had nothing to gain. Not only would I recommend them for landlords to use when renting our their property, but I would HIGHLY recommend Premier to anyone that is in the position to rent. We are still dealing with the mess the landlord made a year later. If the guy would have stayed with Premier, he would not only have protected himself (if we were bad renters, he would have really been screwed), but we would have been protected from him.
I can’t thank you enough, Premier Properties. Your help has been invaluable. Thank you.

We have used Premier to manage our property the past year and they do a great job. They are very on top of things and we feel like we are in great hands leaving our property to their management.