Randall’s Automotive

Barry and the rest of the guys here are awesome! They’re really nice and genuine. The prices they charge are affordable and they still have great customer service! I will be coming here from now on for my car. Thank you so much!

So glad I tried out Randall’s today! We just moved to town and due for an oil change. Randall’s was SUPER friendly on the phone and able to set an appointment when I needed it. They were ready for my car when we got to the shop and got going right away. They went on a test drive with me so I could have them listen to a noise I had been hearing and knew exactly what it was! Thankfully nothing that needs immediate attention and as the dentist says, we can just keep an eye on it for now, or in this case, I guess an ear on it for now.
Great group of guys behind the counter and quick service! Even offered a shuttle ride home if I did not want to wait around.
Thanks guys!

I’ve been getting my car service here for years. They’ve always treated me right, and are extremely trustworthy. I highly recommend them to anyone!

We where going on a cross country trip and came in to check out a possible transmission leak and loose steering box. We called Randall’s last minute the day before and even though they were super busy they squeezed us in first thing the next morning. They checked the truck over and it turned out there was no transmission leak. They topped off our steering fluid, checked all the levels and tire pressure on our truck and trailer, tightened the lug nuts on the trailer, and said goodbye after about 20 minutes with a shake and a smile and no charge. Everyone was honest and super nice. I will definitely come here again if I need auto work in Eugene.

Here a little back story: when I got my new to me car, I was under the assumption it needed a new water pump because the previous owner said that a car shop had recommended this work to them. I called around for estimates and landed at Randall’s. The person on the phone was super friendly which immediately made me feel more comfortable and instead of giving me a price they said they would give the car a free once over to make sure it even needed a new pump. This stuck out to me so I made an appointment. They shuttled me to and from work while they had my car which was awesome. When I got it back I got a bill with $ 0.00 charge. They said they couldn’t charge me anything because nothing was wrong. It turned out the car had a brand new water pump and no leaks. Sweet! They could have easily taken advantage of this situation bc I wouldn’t have known any better but they didn’t. My boyfriend has taken his car there for some work after this and we both had oil changes done (they have 24.99 oil changes and every 5^th is free). They are always friendly on the phone, you can get in quickly and they happen to be conveniently located to my relative location. I would recommend this shop.

To echo the other reviewers, Randall’s is fantastic. I’m not a car guy, but I always feel like they provide great service, and don’t take advantage. I’m a poor grad student with an aging car, and they are always very helpful in deciding what is a priority at the moment, and what might be left to take care of at a later time. This week I had a rattling engine, a check oil light coming on and a tire that was almost flat. I took the car in, they got me in immediately, I was given a ride to and from work by a great/​friendly young staff member (I don’t remember his name, but shout-​out!), and I think I left paying less than $ 30 for just an oil change. Come on! And they advised me to bring the car back to be checked out if I didn’t feel comfortable. I’ve been going there for years, and I always feel happy with their exceptional service. I think many people come to Unilocal to blast a business for doing them wrong, but I’ve been so impressed and happy with Randall’s.

Exceptional Service! We were passing through Eugene and were experiencing engine trouble with our motorhome. We phoned Randall“s and the owner, John, assured me he could fix me up and get me back on the road. He obtained the part I needed and he, with several of his technicians, went beyond my expectations and did, indeed, fix my problem and got me back on the road. I highly recommended Randall“s and their qualified technicians to handle any automotive problem you may have. All with very fair pricing.

I’m a Eugene local. I wouldn’t trust my car to anyone else around these parts. They do what they say and they charge a fair price. They will give you a ride after you drop off your car. Not open weekends and they close at five on week days.