The Potters’ Quarter

WOW! What a horrible place!!! I took my family to Potters Quarters to paint Christmas ornaments for holiday gifts. The girl working the counter was curt at best. We had to ask for paint several times and this seemed to inconvenience the clerk greatly. We spent an hour there and paid (over $ 100) for our fancy hand painted artwork… I went back to pick them up December 21^st. I found several pieces and could not find the last one. I approached the counter and asked the clerk for help. Her response shocked me, «No I can’t help you. You will just have to look harder.» I told her I had found six out of the seven pieces and really couldn’t find the last piece. Her reply was, «that’s not my problem.» I thanked her for her customer service and wished her a Merry Christmas. I will never return and will tell my friends about my experience.

Okay I read the reviews and I have to say I am a bit disappointed in the one off visitors that didn’t have a good experience. I can appreciate if you are just visiting and can only visit once — and I can appreciate being upset if your item arrives broken but that is SORT of the assumption of risk when having a pottery item shipped to you.
Needless to say the other concern that I read was that others took their piece after it was fired… I would definitely be in the mindset of cutting-a-(fill in the blank) if that happened… I haven’t experienced it.
You enter this location and it is sort of set in a artistic coffee shop method. Tables with the necessary supplies (or some of them) are scattered around. Shelves around the room are filled with unfired and unpainted pottery/​ceramics. Get the piece you want (yes they are somewhat spendy) and then pick out your paints and paint it. They fire it, then set it on a shelf in the store — you show a receipt upon pick up after finding your art and then you go on your merry way.
We have visited a couple of times. I called first to just let them know I was concerned about the reviews and the employees were genuinely sad that they had those reviews. The employees I have met were friendly, upbeat and helpful. If you need help they help… I don’t need someone standing over my shoulder to tell me how to paint ceramics. Maybe some need that extra assistance — THEN ASK FOR IT! The workers are all pretty young and all appear artsy and the display pieces certainly show art!
I knew what I was going to spend before I visited because I knew what I wanted to make. You don’t? Just look at the posted price. Its an experience… its something YOU are making you cannot compare it to the price of a cup at Target DUH!
Go into it knowing that the large 28 oz mug is $ 28… Just the facts… and you know what? I like mine so much I did another the next time! HA HA
Have fun with it – do NOT be in a hurry — I can easily spend 3 hours in here but that is because if I am making a $ 28 mug I want it to be quality that I actually want to use. There are projects you could work on for several visits… there are projects you could do together and make a combined project for a memory. Great date place, great spend time with friends place etc… If I had kids I would bring them here too!
Last weekend of every month is ladies night with wine and cookies and you pick an item to finish! We had fun…
Its a choice — choose to have fun!
Tip — get a turntable — it helps — use a large brush — it helps — get plenty of paint and do several coats to develop the colors you actually want — it helps — dry your coats in between with the hair dryers — it helps — get the punchcard for items if you spend $ 100 I think you get $ 10 off… that is huge. I am half way there with only two items!

Would like to give 1 star but the girl working there was super nice!
When I came in the other day my first time here. It was loud and distracting.
I know that kind of thing happens but the other place I went was quiet and I liked the atmosphere better.
This place is THRU THE ROOF ON PRICES!
This tiny flower bowl I painted was $ 20 bucks. Way overpriced. I don’t think I will be back because of how high the prices are.
This would be the place I would come to bc its close to my house, if the prices were way lower I would come here often. The way they are now I don’t think I will ever be back.
I will definitely now go to Peace, Love and Pottery. Way better everything.
And they have an updated system not a dinosaur cash register. This place is in Oakway and should be up to date all over including cash register, inventory system and pricing.

Follow up to my review of 8÷19÷14: Eliza Masters, the owner would not call me directly even after multiple requests. Communicating through one of her clerks, she would only refund my money in cash for the actual item even though I live in Los Angeles and she is in Eugene. Therefore, I let her send me the cash in the mail. She would not allow any consideration for the time my niece put into it. I was told by the clerk that the fact that they lost the piece was completely out of their control. They said that anyone could take someone else’s work home. I asked if they considered putting each piece in a bag with a ticket with the customer’s name/​phone to ensure this doesn’t happen to anyone else. Not interested in the suggestion. Basically, if you do business with Potter’s Quarter — Buyer Beware!

Every time I come to PQ, I’m always impressed with the service. The staff is always friendly and obliging, taking the time to answer customers’ questions t8horoughly. They explain the whole process very well for beginners.
The selection is superb compared to other pottery studios I’ve visited. They have a huge variety of mugs, banks, boxes, figurines. bowls, plates, and tons of other household items. The children’s selection is great too. Kids at any age can paint here, and I love that.
I’ve seen some reviews complaining about the high prices. Honestly, I think it’s worth it for what you’re getting. It’s a very relaxing and fun process and you get to keep something unique that will last a long time. The pottery is dishwasher and microwave safe, so it’s really sturdy and lasts a long time. I have a bowl that I painted six years ago and I use it constantly-​running it through the dishwasher and such. It still looks the same way it did when I picked it up. I’ve made tons of pottery gifts for friends and family over the years, and they love their pieces. I’ve also purchased quite a few gift certificates here, and the people I give them to always tell me how enjoyable the experience was.
Some other bonuses are the paint selection (they have dozens of colors) and the location. It’s in the Oakway Center on Coburg. There’s a gorgeous courtyard behind it with tons of restaurants and shops, and you can even bring your food inside PQ and eat while you paint. It’s really convenient. The fact that they’re open seven days a week is also a plus. I hate those businesses that are closed on the weekends, when everyone has time off to do things. This isn’t like that.
Overall, this is a great business. The atmosphere is lovely and the selection stands out. I’d recommend it to anyone in a heart beat.

Potter’s Quarter is a brilliant conception. Pottery painting shop that doubles as a café with built-​in snack bar? Yes! What a great setting for childrens’ birthday parties and/​or general after-​work decompression sessions (the coffee and snack bar off will offset your hunger pangs when the muses kick in and you get to hour five of Extreme Painting.)
Here’s how you take the fun & relaxation to the next level:
1.) Take a seat at a comfortable and clean work station.
2.) Help yourself to as many brushes, stencils, paints, trays, and glitter glues as you want.
3.) Proceed to create your masterpiece. You can take as long as you need to finish your piece. Literally. I am maybe slightly obsessive-​compulsive and was thus here for days upon days, fine-​tuning a large leftovers bowl. PQ is gracious enough to not charge by the hour/​tube of paint, so…
4.) Done? Turn in your piece de resistance (in my case, a crudely painted cartoon cat) for firing. PQ fires your pottery quickly, so you’ll be able to pick it up & gift it to your beloved somebody in no time!
5.) Go with a party of girlfriends (or boyfriends!)
6.) Bring your kids! Everyone knows that child-​created pottery is the best pottery.
Most of all, have fun, get caffeinated, and remember that if you mess up, there’s always more paint and no one will judge you. :)