Palo Alto Apartments

Moved in Aug 2 2015. Started having bites that couldn’t be explained. Saw ants in sons bedroom. So i chalked it up to ant bites. Turned out to be bed bugs…
Asked for a new oven at move in. The one currently in apartment looks to be from the 60’s. Loose, uneven burners that pots cant sit on. And a weird smell when i attempt to use the oven. Maintenance FINALLY came Friday to check it out. I was at work. They left a note stating «we didn’t smell anything».
Tara in the office is rude. She was friendly before i signed the lease. But has been awful ever encounter since. The office manager was polite. But I’ve only ever seen and spoken to her twice.
Please head the reviews… we all work too hard for our money. Pay the $ 800 or more a month on a better apartment somewhere else. Good luck guys.

Everyone is really nice while you are signing your lease. Unfortunately, once you sign the customer service goes out the window. Have an issue with your apartment? It might take weeks to get fixed and when it does it will be done half a****! The rent you will pay here will be greatly valued at another complex. Pest issues, bad mantience, incompetent workers etc. Counting down until my lease is over, that’s if I don’t cancel before hand.

I left a tip just read that. This place is awful. I hate to have to move again but it’s so bad here it’s practically unlivable. Do not choose these apartments. New management has done a much better job… But they can’t come in and magically fix everything that is wrong with every building. So save your self. Look somewhere else

It’s apartment living… so it’s dumb to expect much from a place like this. On the outside it looks nice, the apartments are decent looking outside and not bad on the inside. There’s a pretty nice pool when it’s not inhabited by screaming children and the office/​maintenance staff are adequate. THE REASON this place gets one star is because of the summer heat problem. I live with my girlfriend on the top floor and the temp. continues to go UP and UP ALL FREAKIN’ DAY… It starts out at a comfortable 70 early in the morning, like it should be (maybe a little hotter because of the heat. By noon the temp. can be as high as 76 degrees… and it just keep climbing and climbing until it gets as hot as 86 DEGREES in the apartment… and that’s WITH FANS RUNNING AND AN OUTSIDE A/​C UNIT IN THE HOUSE…
The built in A/​C Unit is working, correctly apparently, and I’ve notified maintenance about the issue several times. All they’ve told me is that they can’t do anything about it because apparently it’s working correctly. When I put my hand up to the vent, which looks like it has mold on it BTW, the air is barely blowing warmish air into the apartment (The unit is exposed to the western sun 6 – 7 hours out of the hot day). I’m wondering if I should just turn everything off and go stay in a motel… cus my ELECTRIC BILL IS $ 250… $ 250 for a one bedroom apartment… Obviously there is something wrong with it and I can’t wait until my lease ends so I can live somewhere other than an oven in a summer. Other residents have the same issue. I really think that these apartments energy efficiency is terrible or the maintenance isn’t HVAC trained cus it gets SOOO HOTTT in here (80 degrees and it’s not even 4 PM). Do yourself a favor and live somewhere else. Hopefully you’ll read this review before it’s too late and your sweltering in your own home in the summer.

I have been living at this place for 2 years and I CANNOT count the NUMEROUS amount of times we have been out of hot water. Sometimes its a few hours, or a day, or a couple of days. Sometimes you get a notice about the hot water being turned off… sometimes, it’ll be a nice cool Christmas night that you come home and you are out of hot water! Yea, this is my current situation. Merry Christmas to me! But 99% of the time, the only notice you’ll get is the ice cold water coming from your shower head.
I am sick and tired of showering at the crappy gyms at 24 Hour Fitness. I bought a membership at the gym, just so I could take a shower there when the hot water is out at Palo Alto. Hot water is not a guarantee at this place, its more of a luxury, so enjoy it when you have it. Most of the time they’re repairing the water (or whatever is they’re repairing), there isn’t a time frame. Ive been told from a few hours to a day. Seriously?! I cannot wait until my lease it up. When that time comes, I will be giving a full review of my experience here. But seriously, DO NOT MOVE HERE! Find some other place across 360 by Centerport. Or look at the surrounding cities like Arlington, Grapevine or Irving. DO NOT, I repeat DO NOT sign a lease at this place. Full Review pending…