Comfort Inn Humboldt Bay

My wife and I booked this hotel on
while driving down the Oregon coast. We arrived very tired around midnight. Our room reeked of cigarette smoke. We told the night manager about this. He told us that this was a smoke free hotel but that sometimes the guests smoke in their rooms and he apologized for the maids not airing out the room. He offered us a full refund if we wanted to go elsewhere or a partial refund if we stayed. Seeing that it was midnight in a tourist town in summer, we thought we would be unlikely to find another hotel, so we reluctantly stayed. We spend the next hour airing out the room ourselves.
A few days after returning home, I hadn’t heard anything about our partial refund, so I called Comfort Inn headquarters. They told me I had to call the hotel, so I did. The hotel day manager was very rude. He said they never have guests smoke in their rooms and that their hotel is 100% smoke free. He accused me of lying and said his night manager would never say anything like there was smoke in the room since they never have any. When I asked him how he knew no one ever smoked in their rooms, he just hung up the phone.
I then called Comfort Inn’s headquarters, again, to see if I could get some help. Although they were more polite, they continued to give me the run around. This time they told me that they couldn’t help me because I had booked the room through Priceline and since I had paid through them, I would have to talk to them first. This made no sense to me, but I obliged and called Priceline. Priceline told me that they can’t refund any money until the hotel tells them to do so. So… I called Comfort Inn headquarters a THIRD TIME and again went over everything with them. They agreed to set up a ticket to look into this matter and told me I would be contacted by phone by the manager of the hotel within 72 hours.
70 hours later… I received a letter in the mail from the manager in Eureka telling me, more politely this time, that I would not receive any kind of a refund at all. In short no one, the hotel, corporate headquarters, nor Priceline were of any help whatsoever.
I will never stay at another Comfort Inn for as long as I live due to the poor way I was treated.
Had it not been for this problem, I still would not recommend this hotel. The food was awful (free breakfasts are hard to screw up) and there was a lot of road noise all night long since the hotel was right next to the main highway.
You have been warned…

Terrible customer service ! DO NOT STAY HERE. They will charge you for fees without proper knowledge of certain policies. Hidden fees, poor attitudes, and the cleanliness of the rooms is barely acceptable for the price they charge. Save yourself the hassle of being charged for things you were not informed about and go to a nicer hotel for the same price. I will never stay there again. If I could give no stars I would.

I ended up staying in Eureka at the last minute. Called around to check out prices. The front desk was very accommodating. The rooms and bathrooms were clean. No bed bugs or mites and no funky smell in the room. Only downside that I had was I was placed by one of the doors and so you could hear the door open and close when people walked in and out. Also they should have a designated space for people who smoke. Other then that my stay wasn’t bad. Breakfast was decent and the front desk ladies were nice

Starting a job in Eureka and have had dicy experiences in the choices of affordable hotels in the area (less than 90 per night). this is by far the best choice available. clean, professional staff, GREAT breakfast bar run efficiently by a young woman who truly seems to care). rooms are huge in comparison to ithers, and there is a relativly «comfy chair» to sit in… not the strait backed chairs I had in other afordable Eureka hotels. try this place first.

Dirty carpet, toilet wouldn’t quit running, no elevator (a must with a toddler and 3 suitcases), you access the hallway to the rooms from an unlocked doorway from outside, the pool was closed, the microwave was circa 1975 and absolutely no sound barrier. I could hear our neighbor use the toilet and shower at 5:30 am. So could my two year old. It sounded like a freight train. 2 stars because the breakfast food wasn’t disgusting.

Reliable internet, comfortable bed, plenty of parking, nice pool & hot tub — exactly what we were looking for.

I never stayed at this hotel before, but my sister was a housekeeper there and she just quit today due to BED BUGS. Apparently the manager knew of this several weeks ago but haven’t said anything to her. And so far no intentions on paying for treatment. Today (6−29−15) customers reported it again revealing bed bugs and bite marks. It has spread upstairs and downstairs. HOWEVER management kept on telling my sister there is no bed bugs, bluntly lying to her so she can keep cleaning. I recommend to stay somewhere else. The housekeepers and front desk are good people but really poor management.

After seven hours of driving with two teenage kids we pulled into this hotel about 5:30 PM. We had approximately five bags of luggage a cooler chest, backpacks etc. it was hot and we found out that they did not have an elevator, after lugging all the luggage upstairs we went to check out the pool. The pool look like it had a film of oil on top of it. I was disappointed with the size of the hot tub, it barely fit three people. The TV was outdated with no HDMI plug-​in, so we could not use our Apple TV device. The Internet was very very slow, and they had a five dollar charge if you wanted to upgrade Internet to a faster Internet, we asked the neighbor how faster it was, they did not notice any difference. The breakfast was mediocre and we left disappointed for the price we paid.

Impressed with the hotel. Very clean ! However Our breakfast experience was horrible. Celia began to clear the food before 10 am. There was at least three men In the breakfast line and she walked in between customers n began to clear the food. She was extremely rude!

I have stayed in Comfort Inns all across the country and this is the only one that failed to meet the Comfort Inn standards that I find so comforting after a long road trip. When my husband and I checked into our room, it was filled with the stench of really bad body odor. I immediately asked for another room, but the second room had the same funky smell. Everything else about the hotel was fine but if you have a keen sense of smell it’s not worth the price.

I’m not quite sure why people are posting way more stars than necessary here, but the rooms were nothing fancy. In fact the ceilings in the bathrooms were moldy, fire sprinklers were rusty and tiles in the bathroom were disgusting! The microwave appeared to be from the 80’s and the light didn’t even work. The beds were super stiff. Not worth 110/​night for that’s for sure. I should have taken that money to the best western, red lion or the holiday inn.

Had to give these guys a 4. wanted more of a 3 ½. Rooms were pretty nice, only complaints were the microwave from the 1970’s and the water pressure kinda weak. Price was great. Service was pretty bad, Typical Ive noticed of most middle eastern cheapskate owners. It seemed like we were always an inconvenience the two times we had to interrupt the guy at the front desks music listening.

Service was just terrible. from check-​in, to breakfast to checking out. it was awful. Checking in, we got no direction. Was quite surprised to find out our room wasn’t in the main area… didn’t figure it out until we were walking into the breakfast area with our arms packed full and the front desk guy gave us an annoyed look and told us we were in the wrong place. Throw in a profanities from him and it was an absolute uncomfortable interaction.
The room was small, run down and dirty. Stains on the sheets and had a funny smell.
The pool was dinky and the hot tub was cold. Jets didn’t work. Lights in the pool and hot tub didn’t work.
Walking down for breakfast-​we were greeted by nobody. It was a ghost town. no associates or employees around.nothing. My friend was trying to get waffle mix and the thing was stuck. She ended up accidentally spilling it and upon informing the front desk, I got an eye roll from a younger girl and massive attitude from an old man. Even upon walking up to them, it took a good 2 minutes for them to stop talking amongst one another to give me the time of day. Way to make someone feel bad for something that she didn’t mean to do.
When checking out, I informed the front desk girl (the eye roller) and she replies with «um…yeah???»
The place was awful. No elevator. The doors leading inside from the parking lot don’t even lock so anyone passing by can just walk right in.
It’s sad to be so harsh, but I work in a hotel and this service and quality was absolutely disgusting.

Pretty good hotel for the money. had to check in late and staff was friendly and helpful. Rooms were clean and well kept.

Went up there with my Dad on March 6 – 9. We had FUN on that trip. The room was clean and comfortable.
Great location too. On top of that, the lobby staff were willing to let me use their computer to pass the time while dad slept. (If you guys are reading this I recommend you install Firefox)
Would stay again and apply to work if i move up there.

Not bad for the price. The fitness center is a joke, though. The breakfast offerings are decent, but could be enhanced with fresh berries or cut-​up melon, and perhaps something to put on a belgian waffle besides imitation maple syrup.
The room itself was spacious enough, but the drain plug was broken and we had to take it out (and hide it so that the housekeeping staff wouldn’t put it back). The plumbing was screwed up while we were staying there, too, and it caused a disgusting backup into the sink as I was brushing my teeth – made me want to puke.
The room TV’s are tiny. There’s no buffer zone between the rooms on the bottom floor and the area where the cars park, so people coming and going while you’re trying to sleep are easily heard.

Nice, clean and comfortable rooms and bed. Has mini fridge which is nice for snacks and drinks. And has a microwave! The gym has 3 machines, one works, not sure if many people utilize the room?! Breakfast is great, clean and many options! Staff is very nice and helpful!

I stayed here three nights over the July 4^th weekend. It is a mid-​range hotel for this area. You can find more expensive hotels — like Best Western — or cheaper hotels or motels that looked particularly shady.
There is plenty of parking and the lot is well lit. The gentleman who checked us in was friendly, informative, and polite. The rest of the staff were forgettable. The room was ok. It was comfortable enough for two people in two queen beds. The beds weren’t bad, they were a bit harder then I like but the two different types of pillows was a nice touch.
The sink outside the bathroom was a bit odd, but kind of useful. The hair dryer was antiquated and never could get very hot. I never used the iron or ironing board. The shower was unpredictable. It could not regulate the temperature going from hot to cold to warm to burning in seconds. The water pressure was good though.
A few things I noticed though was rust underneath the towel holder and rust all along the water sprinkler. It wasn’t attractive.
The continental breakfast was always packed but I was impressed with it. It is a nice free breakfast.

Enjoyed my 2-​night stay here. Clean, no bed bugs, everything worked great though the wi-​fi was slow enough that I didn’t bother with it. You can upgrade to faster service for $ 3 but it wasn’t a big enough need for me.
Breakfast was excellent: coffee, milk, juice, yoghurt, fresh waffles, oatmeal packets, apples, eggs (hard boiled & scrambled), sausage, biscuits, gravy, good variety of cereals, donuts, danishes, and both regular and cinnamon raisin bread available for toast. (Sorry C’Inn if I left anything out.)
The room had an iron and ironing board, blow dryer, coffee, microwave & fridge, and a flat screened tv that worked great. Plenty of towels and a shower that worked perfectly; plentiful hot water. Soft & comfortable beds; more than adequate blankets. AC/​heater unit worked great. We were on the 2^nd floor. Noise was not an issue at all. The door was took a card-​key and had a flip-​across style safety latch; we felt perfectly safe and secure.
There’s an indoor pool which my companion said «wasn’t freezing.» Also a nicely heated jacuzzi situated next to the pool. The pool/​jacuzzi area was clean and tidy; you access it through a closed door just off the hallway, so very easy to get to from your room.
With no discounts we were charged just over $ 100 per night for 2 queen beds. We didn’t book ahead and from checking around town, this cost seemed mid-​range for Eureka, a little steep for our budget, but all-​in-​all I was very happy with the Comfort Inn.

Do you enjoy having strangers come in your room to steal your purse while you’re in the shower? Then definitely stay here. My nephew’s wallet was stolen as well– who steals a 5 year old’s wallet?! Walked out the room door upon noticing it missing and found 3 maids about 6 feet away. Tried to ask them where the front desk was to report a lost purse and they start behaving weirdly and asking which room I’m in, when I hadn’t mentioned where the purse was lost from in the first place. Response from front desk was weak as hell– meaning they did nothing but take down my info and say they would call if it was found.
Wonder of wonders, my purse turns up in the lost and found (no one knows how of course) minus my car keys and all my credit cards, with my nephew’s wallet in it (empty). Note to purse thief: Jokes on you asshole my car wasn’t even with me on that trip so good luck cruising the parking lot trying to steal it, and all those credit cards in my nephew’s wallet are fake– he used them for pretend play. Yep, you stole FAKE credit cards idiot.
Even better, my purse sits in their lost and found for days till someone calls to ask if we had been contacted yet. Wow you have shitty customer service Comfort Inn. Couldn’t even mail the purse to me, I had to pay to have it mailed. Final straw is that there’s a stop watch in my purse, which arrived today. You know, the kind maids use to track how long they’re spending in a room? Definitely explains why this is the first and last time I’ll ever stay at one of these spots.