This review has be rolling around in my head for the longest. I wanted to find the words to accurately describe my experience with this great establishment!!! I couldn’t have asked for any better service. I was directed to this place through my normal physician and became a patient of Dr. James Kimbrough. He gave me a diagnosis of papilloma on my left tonsil and recommended that I have both my tonsils removed to remove the growth and have the sample biopsied. The actual procedure was done here at the Evans location. The actual diagnosis was done at the Downtown location. This location was very easy to find and very well kept. The check in process was very easy and I was back and undressed in no time. The staff was extremely friendly and made my experience a very painless one. The only problem we had was when she went to inject me with the IV needle, blood went EVERYWHERE!!! But I guess that was my fault, she was more freaked out than me. It was cool though. This center is very busy, there were several surgeries going on that morning and many doctors and staff helping patients. I think it’s about 11 doctors in this practice. As I was laying in the bed getting ready for surgery the surgery nurse came in and told me about everything that would be going on. Then Dr. Kimbrough came in and went over a few things with me. After he left the anesthesiologist came in and administered the sleeping drug. The last thing I remember was being wheeled into the Operating room and after that I’m clueless as to what all went on. I woke up in the Recovery room and being given Sprite in cup. I wasn’t in pain or anything just a little loopy. A friend of mine that I went to school was one of the staff there and it was great seeing her even though I was quite out of it. They gave me instructions on how to take care of myself and what’s best for me. I was wheeled out to the car and went home to recuperate. It took a few weeks for me to be able to eat right and have no pain. The pain wasn’t as bad as everyone said but it was uncomfortable. It hurt so bad when I swallowed — that was PAIN!!! That was the worst thing about the whole process not being able to eat what I want and it being hard for me to swallow. The experience with the staff and location was great!!! I couldn’t have asked for any better care from the ladies and gentleman here!!! If you are having trouble with your ears, nose, and throat you should check out one of the doctors here to receive great care!!!