Chili’s Grill & Bar

It was busy being graduate day. But our waitor tried his best. Although we always had empty glasses. And had to ask for refills.
Did not ask what size steak we wanted with meal which would of been extra money. Because two out of group would of upgraded.
Took forever to get check and to go boxes.

The 2 for $ 20 deal is worth it. Being able to pay the check on your own time or instantly is very convenient.

Have eaten here several times over the years while attending classes at Northwestern. Great food and service and the place is well maintained. Some Chillis locations are hit and miss but this location is always a great choice.

Well, to be nice and not say too much, my boyfriend and I had a terrible experience with a particular server, but we asked to speak to the manager, Spencer, who was very kind and made everything right for us. When I go back (which I probably will, it’s a really convenient location when you’re going to a movie) I’ll probably ask for a different server. Oh, the chicken bacon avocado sandwich is delicious :)

I rarely write reviews but this experience is beyond awful. Stopped buy here in a Saturday afternoon with my 5 year old and a baby in the stroller. The first thing I’ve heard is that I cannot come with a stroller because it’s a fire hazard (?!?what?!). I’m not looking to put the stroller in the isle, that’s why tables in the corners exist. We were sitting for 15 minutes and nobody ever came to the table. Ever!!! Do not recommend this place. They don’t care about their customers at all.

Worst experience in years! Ordered chicken crispers yesterday for lunch, it was slimy, uncooked, under-​cooked? When i told the waiter he ignored what i said and just brought me the check. I thought there is no manager or owner doing his/​her job here. I would fire this supervisor on the spot, and Chili’s should restructure this well placed restaurant.

This was the worst restaurant experience I have ever had. Firstly, the service was unfriendly and bordered on rude. A friend of mine who mentioned a severe food allergy was given a dirty look by his server, delegitimizing his grave condition. Then, the food was vile and overpriced. Unless you are in a family or group where everybody likes very specific, very different foods, I could not understand why you would visit chilis. The tacos were gross, the hamburgers tasted like hockey pucks, and the flatbread was soggy. If you can’t make any of these 3 very different foods right, why not focus on making one thing semi-​edible? Our water was never refilled, and as the meal neared the 2 hour mark at this «casual dining establishment,» we finally received our checks.
This was where the meal hit its low point. In our party, half of the members received their checks, while the other half was told that the credit card machine had malfunctioned. Over the next 40 minutes, we were continually told that the machine was broken, without any consideration for the amount of time that it was taking to process the checks. We were not offered any water during this time, nor did we receive any type of discount or apology for their poor service. Once the meal finished, my group and I concluded: we will never visit another Chili’s establishment as long as we live!

I am writing this review on behalf of my 6 year old daughter… this is her favorite restaurant. Maybe it is because of their games she can play while waiting, or the food… but she loves the staff there as well. She has her favorite waiter, Jake (who moved here from Hawaii), who always stops to say hi to her even if we are not in his section. The staff is very attentive and the food is always consistent. They have kids eat for free on Tuesdays… which is a huge plus!

Came here Thurs the 12^th. First I’d like to say I was on crutches and a nice taller guy with long hair (server? Host? Busses? I don’t know) went out of his way to get both doors for me n came out to the corner, where my friends n I were waiting to cross the street to go to the parking garage, n brought my one friends food because she had forgotten it on the table, so 5 stars for that guy! Food was good, I got ribs, my friend got salad, n my other friend got chicken fingers. Our waitress accidentally had one of my friends chicken fingers slip off the plate while serving, we’ve both been servers, we get it n weren’t mad, but she brought out another one for her in like 5mins. Overall good meals n good service, I’m not a huge chilli’s fan but I’d go back

Average for a Chili’s. Prices are alright, although a bit high if not ordering a special meal combo. Food tends to be a bit on the salty side and a bit oversauced but this typical of the dishes offered on the menu. Service is friendly, although the food does take a while to come out. Portion sizes are alright for the price, enough to be filling but not overly generous on higher priced items. An alright place to stop by if you want to watch some sports and have a drink but not really a good value for the food.

Don’t come in by yourself or you will be ignored.
Had to ask for food 3 times and I still have nothing… Not anticipating this experience to get any better.
Avoid the bar.

I don’t know why ppl are complaining about this place. I’ve been there for more than 10 times. I’ve never had an issue with this place. Customer service is good, food is good, they don’t take long even on a Saturday night. I will keep going there.

My friend and I ordered a burger and fries. After 45 minutes, our server came and told us that our food was given to another table. We finally got our food after a hour of waiting. The manager didn’t even come over to apologize.
Chillies just lost our business and we regularly went there.

I think the food here is fine. It’s standard for a Chili’s restaurant.
The service needs work. Sometimes I go and they do an average job, but other times they mess up orders, forget about you, take forever to take orders, etc.
It really just depends who is working and the manager on duty. So, if you like Chili’s go ahead and eat here. The food is fine. Just be prepared for a crapshoot on service.

It’s a Chili’s.
Go if you like Chili’s. Don’t go if you don’t like Chili’s.
You’ll get bad waitstaff, you’ll get good waitstaff. Because it’s a Chili’s.
You’ll get good managers and bad managers. Because it’s a Chili’s.
There can occasionally be an oversight in cleaning. Like any Chili’s.
The food is Chili’s food. It comes on a truck and is heated up on site. Like all Chili’s.
The drinks are Chili’s drinks. They’re made the same everywhere.
Go if you want a familiar and decent meal before or after a movie. Or for a work lunch. Or a just a quick burger.
Don’t go is if you need to righteously rage in the face of all things «chain» and thus vile and evil.
In summation:
It’s a Chili’s.

The food actually was pretty good. But, the service was awful. The restaurant was dead, yet our waitress was nowhere to be found for the entire time we were there. We told the waitress that we both have a dairy allergy, she proceeded to bring us an appetizer and salad that had cheese on it. They have an electronic «ziosk» on the table where you can request the server and pay the bill. It took the waitress 15 – 20 min to come to our table after pushing that «ask for the server» button. She also put my meal twice on the bill.

As much as it saddens me to give 5 stars to a chain resturant… I must. I use to go to Chili’s all the time until I moved downtown and started shunning chain resturants. This pass weekend I went out to the burbs to visit my mom and we ate at Chili’s after seeing a movie and it definitely curb my hunger and was delicious.
I use to always order the Blackend Cajun Chicken sandwich, but notice it wasn’t on the menu anymore (they were still willing to make it). I ended up going with the guacamole turkey burger and it was delicious. The guacomle tasted better than some Mexican resturants I go to and the turkey burger was cook perfectly. The season fries that come on the side is probably the number one reason I love Chilis. Finish up with a strawberry lemonaid and you have a perfect meal.
I didn’t save room for dessert, but the next time I go back that skillet cookie is calling my name.

Came in on a whim and was happy I did. Excellent margaritas, guac and nice spicy Santa Fe Chicken Salad. The manager Ralph even came over and chatted for a few minutes about the service. Bartender was quick and really friendly, too. I’d come back with a group of friends or family anytime.

Great experience! Great food, great service love coming to this place. Ordered a triple dipper, egg rolls, southern smokehouse burger, old timer burger with fresh avocado. Chips and salsa and queso. Their queso is the shhhhh! Highly recommend checking it out. Also their frozen strawberry margaritas are phenomenal!

I had a very good experience tonight. I’ve been here several times but tonight made me want to do a review. First of all the service was good, I live for good service… our waiter Riley was very attentive and helpful. The new mexican food menu was pretty cool and I really enjoyed the options they had. I was a little hesitant but the food was seasoned to perfection and the presentation was very good. My watermelon margaritas (yes plural, don’t judge me) were sooooo yummy. The food was just great.