Element TwentySix Computer Consulting

Dan was a pleasure to work with. He took care of my website design, integrated everything into the appropriate social media, and basically taught me how to get up to speed like «you kids these days». We are running smoothly and I will use him again in the near future as my business grows.

About five years ago, I began to be interested in creating a blog. I knew nothing — nothing about setting up a website, much less adding posts. I called and met with Dan at Element TwentySix and he helped me think through my desires and concerns and understand my options. Then he helped me with the design and implementation process. For the last five years, he has been my web guardian, making sure that my site is appropriately up to date and protected, all at a reasonable cost.
Now I know something: if it’s a doable tech task, Dan can probably do it and promptly. Good guy.

They said they might be able to fix my lappy, but suggested I try a specialist. I respect a company that can refer elsewhere and not waste my time & money.

Sometimes life imitates art — I had a Carrie Bradshaw moment when my PC decided to blink that horrendous smurf-​blue screen and go to sleep at the most inopportune time when I had significant, time-​sensitive deadlines to meet for grad school.
Initially, the dweebs at Geek Squad came to mind — but I’ve used them before and I have never been satisfied with the level of support or the response-​time it takes to get someone to commit to helping me by a specified time.
To me, the measure of a service provider is the turnaround time. I didn’t have 5 days to wait, let alone 48 hours. So I nixed the Geek Squad and took to a local search on the Internet to see if I might find a genius who could nurse my laptop back to life and retrieve my docs. I located a local firm, Element 26, and sent an email inquiry highlighting my problem.
I was pleasantly surprised to receive an email and a call from Element26 within a few hours of my initial message. By the next day, my computer was operating once more. The gentleman was able to quickly diagnose the issues with my computer and went to work to fix my machine. Amongst the things he did was help partition the computer, eliminate some of the ‘clutter’ and things that were bugging my operating system that caused the system to crash and/​or lock-​up. I consider myself fairly advanced with computers, but whatever he did was more behind-​the-​scenes, under-​the-​hood-​of-​the-​car-​esque. My computer hasn’t had a bit of problem since, but if it should, I’m going to speed dial Element 26.
Definitely go to them if you’re in need of computer support and you don’t want to advertise to the world that you’ve got Geeks on-​site who drive white-​and-​orange VW beetles. And if you’re wondering — their guys looks like normal dudes with a healthy skin color who doesn’t stay indoors all day to play World of Warcraft and computer games. Recommended for great support, computer expertise, and client focus.

Element TwentySix has been my go-​to for computer help for the past year. Any issue that comes up, from an uncooperative scanner to my system being slowed to a crawl by malware, an e-​mail to Element TwentySix brings a no-​fail resolution within 24 hours. Sometimes I make up a big list, and they come to my home office, spend an hour, and everything is fixed! It’s my own personal IT team. In addition, I know I’ll have honest, informative and good-​humored communications with them.
Their service is far superior to the other IT services in the area that I’ve tried — with whom I end up with a few issues fixed … and some new problems added.
My next project with Element TwentySix will be business collateral and a website. I’ve seen their portfolio, and their work is fresh, intelligent and compelling.

Dan at Element TwentySix set up three websites for our new real estate project. I wanted a simple, quick and inexpensive web presence. He moved very fast and added extra items I hadn’t considered. He included webmail through Google with account permissions and email forwarding in a very easy-​to-​use way.
I highly recommend them.