Traci Kurtzer, MD – Northwestern Medical Group

Just saw Traci and her nurse Sarah a couple weeks ago. Traci was wonderful, smooth, and pain free as she probed and examined. I even had a question outside of what I thought might be her knowledge, but she took the time to examine my concern and give me her feedback. I really appreciated her bedside manners as well as her input. Sarah was also phenomenal she drew my blood perfectly to be tested, and she even noticed I was nauseated after giving the blood (due to my fear of needles and lack of eating!). She told me I could remain seated for as long as I would like and checked in with me after a few minutes.
The only reason the star was docked was that I felt the push to get a certain vaccine was a bit much, and it turned out that it wasn’t necessary because my body still had the antibody to protect itself.

Dr. Kurtzer has the best bedside manner ever! She is super caring and has such a gentle touch. I only regret that she no longer practices O.B.

It’s so sad to me that I found Dr. Kurtzer just before I moved away from Chicagoland. I lived there for 7 years and had been seeing a totally run-​of-​the-​mill St. Francis GYN for most of the time. I needed one last doctor visit before I moved to New Orleans and couldn’t get anyone at that office to pick up the phone to save my life. I tried for days. Finally I decided I just needed to find a different doc for my one last visit. So I found Dr. Kurtzer. And I never even knew that a doctor visit could be so lovely. Her staff was so pleasant and polite and helpful. Everything felt so small and personal. And Dr. Kurtzer is just wonderful. She is personable and knowledgeable. And she really actually cares (and I’m going to give you an example.) At the beginning of my exam, she noticed a suspicious mole that she thought needed to be seen by a dermatologist. Not only did she point it out, she gave me several derm numbers to call, and then the kicker… her office followed up several weeks after to make sure I had made a derm appt! And you know what? I had. And you know what else? She was right, the mole had to go.
So what prompted me to write this review a full 2 years after my one and only appt with Dr. Kurtzer? Well aside from the fact that I really have been meaning to the whole time, I received in the mail today a check for $ 30, from her office, that says credit on account. I am relatively certain there is no other doctor’s office that would track a patient down across the country, who had only visited one time 2 years prior, to GIVE them money.
I might just have to fly back up to Evanston for my GYN appts from now on.

Dr. Kurtzer appears to be knowledgeable and to care about her patients. That is, until one of her staff makes a mistake.
First, I was given an appointment on a day that I arrived to find her office was closed, a waste of my time and money to park. Then, when I was rescheduled, I asked very clearly exactly what ALL costs associated with my appointment would be. I was both unemployed and uninsured at the time, so this was critical. When I arrived for my appointment, I was told that there was a fee «for the nurse’s time». When I stated that I was very clear in asking about all fees and was never informed of this, Dr. Kurtzer never even bothered to question whether or not I had been misinformed, and insisted on the fee. A measly $ 15, which at the time was far more money to me than it was to her. Given that I had been very clear with Dr. Kurtzer previously about my financial situation *and* that my time and money had already been wasted due to her staff’s incompetence, I found this absolutely unacceptable and stormed out of the office. Just a few days later, I received a letter from Dr. Kurtzer blaming me entirely and effectively firing me as a patient. Not that I would ever give her practice a dime of my money ever again, but the insult was unconscionable.
As if that wasn’t enough, I now receive appointment reminders. Just today, in fact, I received a scolding letter that I am overdue for my annual and haven’t responded to their postcards. The letter then informs me that if I want my records transferred to another doctor, I will have to pay a fee.
Incompetence at its worst and a complete lack of empathy. Do not give this woman your money.

Dr. Kurtzer is the perfect OBGYN. I’ve been going to her for annual visits almost 3 years now and she’s been nothing but wonderful. She always takes an interest in seeing how you are and what’s been going on in your life. It’s nice to have a doctor who actually puts care into the work they do.
I usually can make an appointment within 3 weeks from the time I call. I’ve never called about an urgent situation, but I’m sure she would be able to fit someone in if that were the case. She’s very responsive to email if you have a question or needed to have a prescription refilled. I’ve never had a problem with billing either, so her front desk seems to be doing their job right as well.