Artesia by the Lake Apartments

I’ve lived here for almost a year coming April. The apartments are okay, they’re not modern. They are a little on the older side for appliances and cabinets, the doors are on the older side as well. The place is tranquil and no crazy drama here. I’m not overly fond of the many spiders that are around the outside of the apartments but that’s not a huge issue. There is in fact some issues with the door having a gap that causes cold drafts but after reading a few reviews I think it’s standard lol. The staff are nice, they help you in a timely manner. I did have many issues when I first moved in but the manager attended to that. One thing I don’t like however is you can hear everything, from the neighbors talking to their dogs howling to them walking upstairs (which sounds like they are having a parade) the doors shake when someone walks, wether it’s you or the upstairs neighbors. When I first moved in the price was fantastic for my 2 bedroom 1 bath, my renewal is coming up and I’m not too happy on the price jump. Not very sure why it would jump on a current tenant but I guess all apartment complex have to do this or truly I have no idea. Another thing is the valet garbage, I do think it should be a choice not a mandatory thing. You get charged twice for garbage, the trash can is a few feet away so I’d be happy to toss my own out to avoid the charge but it’s a mandatory thing. Not very sure if I will renew for the price since it is not very modern, but it’s in a good location. Safeway is just a hop skip and a jump away, gas station right on the corner. All in all its not a bad place to live, there are a few issues but for the original price I moved in with its not too bad.

I love living here.
My boyfriend and I moved in at the end of March 2015 and have had zero problems. Anytime we’ve had a maintenance issue it was taken care of immediately.
We moved here so we could have a 2 bedroom for a good price, where we were previously living smelt like mold and was a one bedroom for the price of our two bedroom here.
The office staff are extremely nice, I love going to get my packages because they’re always so friendly.
Living close to Safeway has been great, anytime I forget something at the store I can easily just go back or if I want a coffee I can just walk to the Starbucks inside Safeway.
I really have no complaints about this apartment complex I highly recommend it.

Living here is pretty great. Fairfield management is one of those companies that manage multiple properties across the nation. One would think the staff here would be just another group of people working a 9 – 5. No these ladies at this site bend over backwards and really try and make a community. Not your typical management staff. It’s been pretty cool with the bbq and breakfast they’ve had. Also a community doggy day which is awesome. The rest of the reviews here seem pretty hostile and really one sided. At the end of the day yes it is a business /​however they have been providing an excellent service and a even better community. With that said You ladies rock keep it going. Thank you for going paperless thank you for the doggy park. Thank you for the key cards for early access.

The manager responded my review now and willing to discuss the issue the problem, im not their reaident anymore, they should discuss my issue before, just because i post my disappointment in Unilocal so now they are trying to show to public that how they do care about their resident it took her almost a month to get it touch with her and only took few days for her to respond my review at Unilocal classic
When i was your resident it took me almost a month to finnaly can speak to Manager of Artesia after all those phone calls that i was trying to made i only can talk to your stafff and i dont know how many email i’ve been send to you and off course i never get any response
If you want to discuss is too late now im not your resident anymore, i knew you will come up with 1000 excuses safe your breath words doesn’t mean anything without any changes
Alot resident are family and they are very nice people shame on you taking advantage from them

They hook you in by telling you they only have a demo apartment for you to view. The office staff showing the demo didn’t even know if the windows and sliding glass door were vinyl or aluminum. Then they put you in an apartment that even the homeless wouldn’t live in! I took pictures and even made videos of the filth and safety hazards in the apartment. (A door literally fell and split open the back of my head) Upon complaining multiple times about the filth and hazards, they offered to have me move to the «upgraded» apartment next door. Moving twice in one month, not fun.
Even this upgraded apartment is horrible. The paint job is horrific, bad quality of paint and was applied by someone who obviously doesn’t know how to paint. There is no base molding which makes the whole place look like it’s cheap and can’t afford the little things that make a huge difference. Popcorn ceiling… Need I say more. The windows and sliding glass door are aluminum and very drafty. Horrible for your PUD bill. The door is worse. There are gaps big enough to put your finger thru under the door. The maintenance solution… Put a door sweep over it. Blocks that you visibly have a gap but does nothing for insulation or allergy season.
The walk-​in closets are not walk-​in at all. The master closet is in a corner which could be useful except for the corner wall that attempts to hide the water heater. I’ve never seen a walk in closet with sliding doors.
No consistency in fixtures, some units have new heaters, some heaters are from 1985, some faucets are new, others are so old they don’t even move. A very few apartments have new light fixtures that are slightly help you forget the horrible paint job, others are so old it’s like walking into the 1970’s.
The cupboards and counters are painted! With the same low grade, cheap paint as the rest of the unit! Use a cutting board at all times! And line all shelves! Otherwise you will be eating paint chips!
The company they use to clean the units came out twice and I still found dead spiders, bugs and feces just in the kitchen. The company they use to clean the carpets puts air fresheners in the apartment rather then replace the animal pee soaked carpet.
Doesn’t help there is no vinyl floor when entering the apartment so your tracking the swamp landscape from the outside into your home.
I have never seen a company for keeping the grounds but I can’t imagine they would need one, considering it’s all swamp. The patios and outdoor storage floods almost every time it rains. Some residents have been here years and the only solution is don’t store anything in your outdoor storage.
The dog park is a joke. It’s a very small sand pit. I have never seen anyone use it and the one time I did my small dog ran right thru the fence! The dog waste bags aren’t refilled and the trash rarely emptied.
You can’t even use the club house or amenities unless you don’t work. The club house and amenities are only open when the office is open! Most people work during those exact hours.
You can pay your rent online which is nice but it doesn’t satellite you what you owe until the day it’s due. And there is no itemized list showing what you are paying for.
In all honesty for the size and conditions they shouldn’t be allowed to charge more then $ 600 a month. If it was brand new or at least truly updated I can see them charging the going rate but this place is so far behind the times.
I’m sure when I move in a few months they will charge me for everything they neglected to fix before I moved in.