Everett Optometry Clinic

I have been seeing Dr. Church for years for my eye care. The clinic has the latest technology for eye diagnostics and has on site services for glasses and contacts. Dr. Church has always been spot on with my prescription and although on the pricey side, my glasses have withstood the abyss of the purse on many occasion. I thought I would be thrifty and hit up Costco for my eye exam last year… Big MISTAKE! I should have known when the Ophthalmologist said that all id needed was readers — I’m not even 40 — Why the **** would I need readers. So after using the readers for about 3 months, having headaches and ongoing blurred vision (I am squinting right now to write this review), I went back to Dr. Church. The Clinic was able to book my appointment for the next morning and i was impressed by the latest tech.
Along with the typical eye exam, the clinic has Retinal Photography as a part of their standard care. The RP shows the health of your retina and macular area in your eye. They can check for all sorts of health issues with this photo. I paid extra ($ 39) to have Optical Coherence Tomography (OCT). It «is a new imaging technique that provides unprecedented high resolution and cross-​sectional images of the eye.» It’s not covered by insurance and I don’t think that I really needed it at my age, but i wanted to get a baseline for when I’m old.
I am glad that I went back and will continue for all my future eye exams.

This is one of the hardest reviews I have every written. The reason is that Dr. Church is one of the best, if not the best optician I have seen in my 44 years I have been wearing glasses. He is not only courteous, respectful, and pleasant, but the glasses I got back last week are the best I have ever really had. It is my first time wearing bifocals, and I feel like I am seeing for the first time in 15 years — and that is a big deal. I don’t know if it is the fancy new machinery that he uses to get so precise, or if he is really that good, but these are the best I could ask for.
With that said… The assistants when I came back to get my glasses were unbelievably mean and rude.
When I first put on my glasses, I could not believe how well I could read, and kept saying «Wow, these are great.» The technician, without asking how the glasses felt, took them off my face and walked away. I figured she could tell they were just slightly high on the left side. When she came back and put them on me, they were SO tight, I was absolutely perplexed. I tried to show her they were too tight, and she sort of cocked her head, and said she should «put them back to where they were.» Oh, OK, I thought. (???) I told her they were just a little too high on the left. She again left, and when she came back they were indeed just like they were in the beginning — just slightly too high on the left. I mentioned this, and she ASKED what I wanted her to do. Really? I said, well, I guessed I could go have someone else adjust them for me, and began to leave. I did not know what else to do since she was clearly hostile. She replied, «Well, Idon’t know what else to do. I think you just don’t like your glasses.» REALLY? I picked them out. I told you how amazing they were when I first put them on. All they needed was to be a little less high on the left. In al my years of wearing glasses, it has usually taken 2 – 3 times to make adjustments — usually three. Sometimes more. But you were SO put off by the fact that you had to adjust them more than once, and the adjustment you did was so crazy «off,» and you never even asked how they felt… What are you doing there? You do such a huge disservice to Dr. Church — it really is a huge shame. Would I go back there again? I had to think about it because it is really great to have a good optometrist, and Dr. Church is such a nice guy. But no. Of course not. Who needs that kind of nasty rude mean treatment? There was no reason to treat someone with such a snotty nasty negative attitude,. And for what?
Oh, I might add… when I first got there, I had to stand at the counter for the «girls» to finish their personal conversation, and they were not overly friendly, either. Not such a big deal, but when I sat down, they helped an older gentleman who came to pick up HIS glasses, as if he were the prince of Everett. Thanks. You guys really suck. It isn’t that hard to be courteous. Or kind.
The star is for Dr. Church. For his girls, ZERO.
EDIT:
They called me to apologize after reading my review. For that, I add a star. But it made me really realize I could not go back. The woman on the phone was really nice. I feel bad for Dr. Church.

I had my first appointment with Dr Church a couple of weeks ago. The staff was extremely friendly, on the phone and in person. When I checked in, (I arrived 10 minutes early), they only had me waiting 2 minutes before she pulled me back into a room to get me started. The visit went very quickly and there wasn’t much waiting between the time the receptionist/​assistant left and Dr Church came in.
The staff explained my benefits in a manner that I can understand and were very helpful and knowledgable. In regards to the woman below, who gave one star because they are not contracted with their insurance: Apple Health is state funded insurance. It HAS been around longer than one month. The name however is new. The Apple Health name has only been around one month, but it used to be known as DSHS or ProviderOne. The state DOES change patient’s plans from month to month, unfortunately. So it would be reasonable that this office will only book appointments for patients during that month. Just an FYI that your facts are wrong.
All in all, I had a great visit here and I will be back. I ordered my contacts on a Friday and received a call by Tuesday that they were available for pick up. Thank you Dr Church and staff. :)

I read the response. it just clarifies my statement of discrimination. A limited number of appointments means you are treating this coverage differently than you would another coverage or cash payment. Also Washington Apple Health has only been in existence since January 1^st so your claim of it changing monthly does not make any sense. There has only been one new month since its existence. I will keep the same plan and benefits until December. My guess is you get paid less through Apple Health and that is the real reason why the limited appointments.

I haven’t had my eyes checked in many many years, so I made an appointment and went in to get my eyes checked. I had a concern regarding my vision towards the end of the day or at night driving, and they looked into my concern and explained to me in an understanding manner what was going on. I ordered my frames and lenses from them and within less than a week I received my glasses. I am very impressed with the customer service and their desire to work with their clients. Stefanie and Dr. Schrader were wonderful.

We had a very positive experience during our visit here. We booked back-​to-​back appointments so we could each take turns watching our son while the other was in their appointment. They made sure to keep our waits/​appointments brief so we could get on with our day.
We found cute frames within our insurance budget (we have VSP) and were not up-​sold on anything we didn’t feel that we needed.
Dr. Church was very friendly, professional and we will be back!

I made an appointment with another company first but decided to call this place to set up an appointment instead because of a friend’s good recommendation. I very Cleary and specifically said what insurance I have due to my insurance being uncommon, they stated they take it. Shortly after paying a cancellation fee with my other optometrist I received a call from this place stating they don‘t
insurance after all. The office staff is clearly a bunch of idiots.

Had strabismus surgery on right eye & have been going here for 20 + years & recommend them!

I’ve only needed glasses over the last few years and, as a working professional, it’s important those glasses are not only functional, but also stylish. One thing about this practice that I appreciate is their good selection of eyeglass frames. As I was perusing after my appointment (yes, after — no eye dilation here — woo hoo!), I found several styles I really liked, and the optician was extremely helpful in helping me choose the one that best fit my face.
As I mentioned, my eyes did not have to be dilated for my exam, which was great! They use all digital imaging that you get to see too, so it’s really nice to be able to look at your eyeball and have the optometrist explain what they’re seeing and how your eye looks.
I saw Dr. Church and he was very friendly, warm, knowledgeable, and patient as I was trying to decide whether 1 or 2 looked better (can I see 1 again please?). He also was very thorough in asking me how I would be using my glasses — on the computer, driving, reading, etc. This assisted him in making additional recommendations to me as to whether or not to add magnification or not or how else I can make my lenses work best for how I’ll use them. I’d never had that experience before with an eye doctor, so I was pleased to have that kind of attentiveness.
My glasses were ready a week after I chose them and the follow up to help me make sure they fit correctly and that I can see okay was good.
If you need glasses and/​or an eye exam, I definitely recommend this practice.

Friendly, Professional, everything is done first class at this practtice!

It had been a year since the last time I had my eyes checked so I made an appointment here because it was so close to my house. When I walked in I was greeted by one of the girls that works up front and asked to fill out some info as it was my first time coming in. I was a little early so I had a sometime to browse there frame selection before I was called back for my eye exam. I was surprised how many choices for sunglasses they had and how many major brand names that were available. The last eye clinic I had been to didn’t even sell sunglasses so I was stoked! When I was called back one of the girls ran some pre-​tests before I was seen by the doctor. Bonus for dudes coming into this place because all the girls that work here are hot and super nice. Dr. Church was way cool and made the exam a lot more fun then I thought it would be. As expected my eye sight was pretty bad so I began checking out some glasses. I didn’t leave with a pair that day because I was called into work but I will definitely be back soon to pick out some.
–Great selection of both glasses and sunglasses
–Friendly service, great staff