NWVOX

I recently relocated here and heard good things about this firm: low prices and reliable. So I gave them a call when setting up shop. I got put on hold and then the line disconnected. I called back and a person talked to me, endlessly, couldn’t figure out any of it. Then they promised to call me back as they were very busy, so they stated. I never did hear back, so I called back, again, no answer. Perhaps they are a victim of their own success, not sure, but I moved on to another provider and all is good. Good luck as well.

I am the CEO and Founder of the National Hopeline Network and have been a client of NWVOX since 2011. We are also the founders of 1−800-SUICIDE and have routed over 10 million calls through out network since we began in 1998. We have been with many of the larger carriers from MCI to AT&T and smaller mid sized carriers. NWVOX has consistently provided better quality service and support than any other carrier we have contracted with. On top of the being the very best they also happen to be the most economical. We are not with them because of price as each call is a life in the balance and we will pay the highest dollar to make sure the call is routed and handled the very best it can be. The leadership at NWVOX recognizes that but instead of charging us what they could knowing the critical nature of our calls they also care about us and organization and our donor dollar. They choose to give us the lowest price so our donor dollars go further. That is commitment and integrity. If they can be trusted with the most important calls ever made (potentially yours or mine loved one) then they can handle any call for any business. You will not get a better company for twice the cost and you will not find a more dedicated support team that actually answers the phone when you call.
I am happy to answer any questions of any potential person or business that is considering NWVox. Mt contact information can be found at hopeline dot com.
H. Reese Butler II

NWVOX is the carrier for my 501c (3) nonprofit organization, and has always provided excellent service at fair prices. Their team handles questions and concerns quickly, and they were able to customize their phone system to meet our specific needs.

I was very dissatisfied with their service. I would never recommend it to others.