American Mattress

I really recommend this place. Jim was very professional and really knows his stuff, he will ask you how you sleep and tailor your mattress to your sleep patterns. Now that’s a real salesperson. Love this place. Very satisfied.

I went into this American Mattress to buy a mattress. There was a white guy in his 30s, Mike. He was very racist and acted as if I looked like I didn’t have any money. Mike goes on to try to sell me a mattress pad for $ 40. The mattress was delivered late, so he through in the mattress pad for free. Then says the mattress pad has a $ 100 value. I would never purchase from this location again. Mike is racist and purchase at any location but this one!

Great service and good products. If you need a mattress, you should go here. Patrick was helpful and gave us a good price and good conditions. When the delivery company messed up our time and day, they promptly rescheduled and waived the delivery fee at once. Also, my Serta iComfort is the best thing ever. I have had it almost a week now and it’s been the first week without back pain since months! Hurray!

I would like to thank Anthony Vitale, for making my sister and me feel very comfortable with our recent trip too his store. He allowed us our freedom too explore the store and and come too some decisions on our own.
No high pressuring too buy right on the spot. I had done three or four weeks of research on the beds we were Interested in. Therefore had lots of question based on what I had read and what others had said about the different types of adjustable beds. He even told us about an adjustable bed that was not in the store at the time and as it turned out, that was the one we returned on our second visit and purchased. My sister was babysitting her three out of town grandchildren at the time, and all I can say was he was still calm and professional in spite of them.(lol) we left the store happy and relaxed looking forward to our new adjustable bed, it arrived this morning and it’s everything I waned it to be. I also want to think Anthony for explaining the hybrid serta mattress to me. You cannot go wrong if you are planning on a bed purchase,
By stopping in and talking with Anthony, you will not by sorry or stressed by the experience.
Marlene Brundidge and Sandra Cooper

The mattress I purchased is actually comfortable and it was a decent price but the customer service is TERRIBLE. Spent about $ 800 in the store for 2 twin mattresses and a trundle and that was after spending about $ 300 on a daybed at the Hyde Park location (which had much better customer service). Turns out the mattress was too thick to fit under the trundle (something that a good salesperson would’ve known.) The delivery guys ripped one trying to get it to fit. They took that one back and refunded my money. But i wanted the mattresses to be the same size. Only option was a 15 day comfort guarantee but the thinner mattress was cheaper and they weren’t willing to refund the difference. Said they could apply part of it towards redelivery but no refund/​credits. I told them that I’m relatively young with a 5 bedroom home and will certainly need additional mattresses in the future. They would not budge so I kept the one mattress and then bought another one at Back to Bed and the mattresses ended up being close enough that it didn’t make a big difference when the two twin mattresses are side by side to make a king sized bed. The sales person didn’t have a measuring tape in the store and I ultimately placed the order by phone and they wouldn’t even mail me my receipt – said they are still waiting for envelopes and that was about 4 weeks ago. I am big on customer service so I will never go back – there are too many other mattress companies who actually treat me like they want and value my business.