J D Harps

If I could I’d give this place 6 stars! Attention all south siders — this is the place to go! I had contacted a few places on Unilocal based on the great reviews only to find they didn’t service the south side of Chicago. I called a friend of mine (wish I had done weeks earlier) and she recommended JD Harps. Cindy in the office is so very sweet and accommodating and had someone at my house in less than an hour. Needed a new motor for my furnace which needed to be ordered but they came by and installed it less than 24 hours later. Can I say again how awesome they are? Mark told me everything that was wrong and was very professional and courteous. THIS is what a great business looks like.

I recently contacted J. D. Harps for an A.C. service call and was blown away by the level of service I received.
For starters, Cindy, the person who schedules the service calls, couldn’t have been nicer. My appointment was originally scheduled for 10am. Cindy called me at 9:45am to let me know that Jim was running a little late due to a snag he ran in to at the first job of the day. Being mindful of my time, she asked me if it was going to be an issue if Jim got to my place at 10:30am. I told her‘it wouldn’t be a problem.
Once Jim arrived, (it was 10:20am) when he got there, he apologized for running late and proceeded to get to work. First, he put the gauges on the compressor outside and then let it run for a bit while he checked the blower unit on the inside.
Turns out that the compressor was a few pounds low and needed a charge – that was it.
Now one would think that since the first job of the day set him back time-​wise, he’d rush through mine. NO WAY!
Jim took the time to answer all my questions – believe me, I had a few too – and explain how to get the best performance out of my system.
I’d highly recommend J.D. Harps to anyone who needs AC or Heating service!