The physical therapist I’d been seeing for help with my bad knees recommended that I visit Natalie when I told them that I was having knee pain with biking and they said I shouldn’t. She did a very thorough physical therapy assessment that looked at my overall function and ability before I even got on the bike! I was very happy to be working with a physical therapist who was knowledgeable about the knee problems I was dealing with. Natalie is obsessed with getting people comfortable and happy on their bikes. I needed to make some equipment upgrades to address some of my fit issues, and she went above and beyond to help me find a good saddle within my budget. Her passion for getting everyone comfortable and happy on their bikes is apparent the first time you meet with her. Long story short, my knees are now pain-free when I ride, and we addressed some other issues that I had just been living with and thought were just part of riding a bike. It was worth every penny.