A great experience all around. We had a TV and Sonos bar installed. It was a somewhat difficult installation in a shallow wall, in an older home. The installer showed up on time, and took the time to think the project through in order to hide all wiring. The installer’s attention to detail gave us a result that surpassed our expectations. We are very happy with the system.
Charles R.
Évaluation du lieu : 4 Phoenixville, PA
My experience was much different that the other review on here. I got Rick’s name from my Daughter-in-law. Her friend did an entire whole house with everythng from AVC. Rick was straightforward, didn’t try to sell me anything I didn’t need and was extremely helpful in getting my components and Sonos going throughout the new house. I wouldn’t use anyone else and I found their prices to about the same if not a little less than people like Best Buy.
Andre B.
Évaluation du lieu : 1 Downingtown, PA
Poor experience with AV Consultants. It all started well, needed some simple wiring done for my home theater hook up. Quoted $ 85 per hour for labor plus parts as needed. Once they arrived, they were nice enough but clearly unfamiliar with the equipment(projector, screen, etc). They stated they normally do wiring installs in new construction. I was then told I needed a $ 400 part(Balun) to get my set up to work, which I didnt, but agreed to. After spending 1 hr to hook up the Balun, it didnt work. After 4 hours total, I didnt have a working theater room, and was told I owed $ 712 in labor. Shocked, I asked for clarification and was told it was $ 89 per hour per man. First, I was never told the«per man» part, which is a pretty important fact, plus it was supposed to be $ 85ph, and lastly 4 hours to complete it total, not 4 hrs to be half way done. So I call Rick, the manager I had dealt with, and after lengthy discussion we agree on 4 hours of labor(even though I was supposed to get 4 hours for a whole system). I pay the $ 340, and… 1 week later I get a bill in the mail for the remainder. This place is poorly run, with inexperienced professionals, and poor service. You are better off going to BestBuy compared to them. If you are looking for a true custom AV install service, try another place, wish I had.