Exton Dental Health Group

If you need any kind of restorative dental work, you have to see Dr. Kopecki. I’ve been a patient for 5+ years and can’t believe where I am now compared to where I started. It’s been a long and expensive road but my caps and bridges look better than my real teeth ever did. And any time I have an emergency they see me right away. Dr. Kopecki is very patient and super relaxed which is huge if you have dental anxieties like I do! My hygienists are always friendly and personable as well. I highly recommend this office.

I transferred to this clinic based on a recommendation from a family friend.
Their practice specializes in cosmetic dentistry. This is evident in their gentle push for getting dental implants.
I went for a consultation. Right away, they wanted to redo all my fillings in addition to the cleaning. They also recommended dental implants («Are you happy with your smile?»). They pushed a little bit even after telling them that I can’t afford it.
Stacey (may or may not be her real name) did a fine job of cleaning my teeth. On to the next room (not really a room but will get into that later) for my dental fillings work. However, before I went there, Stacey, my dental hygienist, proceeded to inject me with anesthetics. I am not sure if this is normal but this is the first time other than a Dentist did the injection. I let it go since she did a fine job anyway.
Off I went to the dentist area where he will do the fillings. Lo and behold, he started preparing for needles and anesthetics. I proceeded to let him know that his Stacey administered and his assistant did confirm it. Very careless in my opinion.
Recently, I had some scaling done. The first 2 was done by Stacey (fine job again), but the last one was done by this middle age woman hygienist.
OH MY GOD…
She was very careless and looks unprepared. Her equipment were either malfunctioning or she didn’t know how to use them. Water keep pouring and squirting all over me. She kept adjusting them to no avail. She placed her equipment on top of my chest — I repeat that, she was leaving equipment on top of me.
While Stacey had soft touch, she was far from it. I felt everything despite anesthesia. She used a very unique technique, I would describe it as brushing, while cleaning my gums.
I really believe that there are some people who are not suitable for certain job. She is one of them. Dental job needs certain finesse. She doesn’t have any of it.
She is he main reason why I stopped going to them or to dentist for a couple of years.
Equipment and environment — They have a open area setup as oppose to a room (although the very rough hygienist had a room of her own). You can actually see Dentist working on their patients from outside of their office. This make for an uncomfortable situation for me. A couple of times during the middle of my cleaning, people just saunter and started talking to Stacey. Not cool at all.
Remember those spit basin that they have in the dentist office? They have a something that like a spit hose.
All of the above made me decide to go back to my old dentist. I will endure a half hour longer drive.

I made an appointment to see Mr. Scharf for a consultation and him and his staff is so unbelievably rude… I waited 50 minutes for my appointment and to top it off they charged me 90 $ in which he only saw me for 5 minutes! I was told to open my mouth he told the assistant his opinion and left! He didn’t answer my questions completely rushed me and was overall rude in his attitude
I will never come back even if they gave me a free service.