Exton Nails

The ladies there are quite talented. But be prepared to wait. And don’t think any call ahead appointment will be honored. I sat for 45 minutes past my appointment time and was strung along until I left.

I’ve been to Exton nails a few times for my acrylic nails. My first time there, I had an amazing expire and my nail tech, Tina, was great! We got along very well, and I ensured her that I would be back to see her! I went back two more times, for Tina and still I loved it!
But, one day I had an appointment for me and my friend at 1:00. It was 130 and we were still not taken back. When I asked how much longer it would be, our question for brushed off, and we were ignored. I told myself I would never go back! I work in the same shopping center and Tina stopped by to apologize… After seeing Tina many times, raving about her and recommending her to all of my customers… I assumed we had a good relationship, so I decided to give it one last shot!!!
I told her when I first got my nails done by her that I am not interested in gel polish. 1. Because it’s not necessary when I already have fake nails and 2. The charge is not worth it.
When I went back for the last time, She continues to force me to get it and she is actually calling me «Michelle» at this point. How do you not remember my name? If you don’t, please don’t try! I kindly corrected her and she still called me the wrong name. She ensured me «gel will be no extra for you, no extra charge» so I said yes so she would leave me alone and I could actually enjoy my lunch break getting my nails done!!! also I told her I wanted a refill. My real nails were as long as my fake nail and she tells me I should just get the acrylic in my real nails… I told her «I wish, but I would bite it off… Refill my set please» SHE STARTS TO BREAK OFF MY ENTIRE SET. When she was finished, I said «yes I wish I could leave my real nails» she says «oh you want fake nail?» At this point, I’m very frustrated!!! she was not listening to me at all!
I can tell she was agitated at this point as well and is rushing the entire service… Long story short, I left with a horrible new set, the acrylic was so thick (it looked awful) and I left there looking like I needed another refill on my nails. When I went to check out I was charged 20 extra dollars for GEL when I told her I did not want that to begin with!!! And on top of that she tells me (while huffing and puffing and rolling her eyes) «you need to tip me in cash– I’m not accepting this next time»
I finally got my nails re done to say at JnL in downingtown and the man was astonished at the horrible job!!! He even told me it was a rushed job and they were not experienced!
I would never recommend going there, ever.
Go to J&L nail salon, in downingtown PA.
130 E Lancaster Ave, Downingtown, PA 19 335
(610) 269‑7988

It was a last minute visit because my friend wanted a pedicure. I have never been to this place before, I usually go elsewhere. The price wasn’t bad. I do have to say I have had better pedicures than this place had to offer. The staff was nice, but this place wasn’t for me.
The pedicure seemed as though nothing was being done, the massage felt like gentle little taps and rubs. I am not a person who likes rough massages though with this pedicure I felt nothing.

This was my second time at Exton Nail after a similar experience the first time. My mistake, I won’t be going back.
I went for an acrylic fill and cut down. First, the technician shaved the skin off the tip of my pinky when cutting them down, then gave a little cheer when she noticed it wasn’t bleeding. Yay?
When shaping them, I asked her at least three or four times to have them the same shape as when I arrived (square with rounded corners). I felt like I was hurting her feelings by constantly asking her to change it to square with rounded edges. SQUAREWITHROUNDEDEDGESPLEASE. Eventually I gave up. She almost got close, but the left corner of every nail is noticibly longer than the right corner giving them an asymmetrical look. Obviously not what I walked in there with.
They generally look unfinished. There is polish on my fingers and cuts around the unfinished cuticles. The polish started to bubble soon after application and doesn’t even cover the whole nail.
Honestly, my overgrown nails from before I walked in the joint looked sooo much better than these. Plus, I’d avoid the heinous upselling.

I think this place is average at best. It’s not totally clean but not really dirty. It doesn’t look professional though, feels like it has been neglected. The staff members weren’t friendly or helpful but they also weren’t rude. The manicure, start to finish, took 12 minutes. It was an average manicure, I’ve had better. There was not relaxing experience or spa atmosphere. Just overall a blah experience. I wouldn’t go back.

I am very happy with the results and prices. Hannah and Donna are great, I have gel and they do refills. They last 3 weeks no problems. Thank you, Nicole

Very friendly and helpful.
Clean and good service.
Decent prices.
Always busy. Close to shopping and in a mall so lots of parking. Lots chairs too.
Good color choices.

This place came recommended to me and I was hesitent after seeing the review on Unilocal.I was torn as to whether or not I should trust my friend or the review on Unilocal.I went with my friend, I shouldn’t have.
The place was ‘meh’ overall. Nothing spectacular.
Things I did not like:
1. The floors were not even finished! It does not look professional or nice.
2. My girl was not friendly and I could barely understand her.
3. She kept asking me if I liked my color and I told her I did and she didn’t seem to like it and made it known, that annoyed me.
4. I asked her to just trim and shape my nails, I barely have long nails now. She chopped them off!
5. They charged me almost $ 8 more than what they told me it was going to be.
6. The person I paid with gave me attitude!
I don’t think I will be going back there any time soon.

Horrible, horrible, horrible! THE worst manicure I’ve ever had.
So I happened upon Exton Nails while shopping and thought it would be great to pop in when I was done for a quick manicure. After picking my color (which was not a good selection) they took me in right away. Although the shop looked a bit bare and shoddy they were busy so I thought they must be doing something right. Before she started I pointed out I had a small cut on my thumb and it would be best to avoid. She acknowledged and began. Not 2 minutes later she was digging in and trying to cut the skin ON my cut. I quickly pulled back (in pain) and politely reminded her AGAIN. So what did she do… stated cutting it again!!! Seriously?!? Its probably my own fault for not walking out there and then.
She continued on and we began to have a nice conversation. I don’t mind chatting but she would stop all togeher more then a few times to tell a story. Keep working lady I’m not here to make friends! Finally we get to the painting and she asked me «how long do your manicures usually last?» I replied that they usually last about a week to a week and a half if I’m lucky. She said «oh you are lucky haha most women here only lasts a few days.» What? Oh great so you just admittedly just told me that you guys don’t do a good job. Great, so glad I wasted my time and money. The kicker was after a nail or two she said «are you sure you like this color?» I replied yes and she then asked if I was sure which I said yes again. Last time I checked light gray was a popular color for Fall/​Winter 2012. She said «you should really try red, everyone is getting it or maybe somthing with sparkle» Aren’t these my nails? Again lady please keep your opinions and stories to yourself. When she finished painting I gave them a once over and noticed a piece of stray nail poking up. It looked messy and didn’t know if it was paint or my actual nail. When I asked she said «that’s your nail». Why would she have not filed it in the first place is beyond me. But I said can you fix that b/​c that is just asking to chip off. All she offerd was more paint. At this point I just wanted out.
Needless to say please don’t waist your time and money. I wouldn’t be surprised if they stretched out their nail polish by adding remover… which would explan the quick chipping.