IT has aslways been a hassle for our small business until a friend referred us to Fuse 3. They are knowledgable, professional and worth every penny we spend. They resolve issues imediately, but usually avoid problems altogether. They provide data back-up, firewall protection, tecnical support, etc that requires very little on my part. What I appreciate most is that they are willing to explain my network so that we can trouble shoot many problems internally, whereas many companies try to make you dependant upon them for everything.