Lake Appliance Repair

This is the second time I’ve used Lake Appliance and I give them top ratings. The old dishwasher or middle aged dishwashed stopped working so Lake Appliance sent technician Bob to the rescue. Bob found the problem was a defunct circut board. The part was ordered and received within several day. Bob was clean, friendly and very knowledgeable aside from having a great sense of humor.
I’ll continue to use Lake Appliance for all my appliance repairs. Service appointments have always been scheduled within 24 to 36 hours from when I’ve called them. Their prices are very reasonable and everyone I’ve worked with has top notch customer service skills. And the best part is their techs show up on time and fix the problem the very first time. Go Team Lake Appliance

Bob from Lake Appliance came out, found our problem with the dishwasher right away. He ordered the part and the next day it was fixed! Great job Bob! I would recommend Lake Appliance for a job well done!

Great customer service and thorough repairs and follow up. I would use them again for any appliance repair needs

I have now used Lake Appliance Repair twice and have been very happy! Yesterday my dryer made a loud POP and stopped working. I called LAR and the CSR was very friendly. She said she had a tech in the area who could be at my house shortly. The tech, John, called a few minutes later to confirm and was at my house within 15 minutes. He was able to diagnose and fix the dryer within an hour. So very grateful, hard to be without a clothes dryer. Will definitely use again and highly recommend.

Had Lake Appliance out a few weeks ago and the technician was great. Very knowledgeable and honest. We had a microwave oven combo where the microwave had quit working after 11 years. The cost to replace the microwave was less than the cost of repair so we didn’t repair it. The technician gave some great honest advice on our next microwave and oven. Normally you’ll find these types of companies trying to get you to do the repair so they can make more money. This wasn’t the case with lake Appliance.

After our dishwasher stopped working, IKEA support gave us an appointment with someone else but it was two weeks out. They gave us the number for Lake so we called them and got service the next day while we were out skiing! Couldn’t have been easier, thanks guys!

I called on ¹²⁄₃₀ because my washer was making an awful noise and not doing anything. I was told that I was out of their service area but for a bit of an extra charge they could have someone out between 8 – 12 on ¹²⁄₃₁! I was so excited when Miguel showed up and fixed the stuck part. He even took the time to show my husband what to do if it got stuck again. So glad I found Lake Appliance. Thank you so much.

Had Aaron come out to my place. Shook hands and built a rapport right off the back. Listened to my issue, asked pertinent questions, and started to diagnose.
Within 15 minutes, Aaron had the washer working. Explained a few things to me and went on his way.
Courteous, quick, and on point without any bs.
Now, this review can change if the washer went back to its old ways. But for now, I’m happy.
Great work Aaron.

Our freezer started heating up two days before Christmas. We called probably 8 different repair companies, but they either weren’t taking new costumers or had a response time of sometime next week. We called Lake Appliance Repair and they were able to send out a repair person right away. They gave us a 4 hour window (12 – 4) and he arrived at around 12:30. The repairman, Roy, was very friendly and professional. He quickly diagnosed the problem and had the parts with him. He had the freezer fixed by a little after 1:00. Our Christmas could have been a disaster but Roy and Lake Appliance Repair saved the holiday.

My dishwasher has an extended warrenty thru RC Willey. It stopped working this morning and they refered me to Lake Appliance Repair. I called to set up an appointment and they said they could send Tom out today. He arrived a few hours later. Very happy with the same day service. My dishwasher is working again, and also a broken piece has been ordered and they will call to install it as soon as they receive it. Friendly receptionist and professional technician.

Alex was our technician and he was wonderful! Very knowledgeable and so fast with the repair. Our poor fridge started making strange «noises» and he assessed the issue over the phone when we first called and had the exact kit to repair the issue. Just so thankful to have people who will help you with repairs you know nothing about, and who make you feel good about spending money on something like this. Thanks Alex!

Update: only a partial refund of what I was promised was put back on my card. Multiple discussions with the owner have failed to resolve. I’m over it. My time is too valuable.
Update: the owner called me back soon after posting my experience on Unilocal and explained the cost was setup for a gasket on a washing machine, not a dishwasher. They agreed that I was unfairly charged for the repair and refunded the balance to amount to $ 105. I still could have repaired this myself but that’s the price I pay for my ignorance through the fear of potentially causing water damage to the home by hacking on something I didn’t know anything about fixing. I was ready to pull the unit out to look for leaks which would have been totally unnecessary. The moral: do your research and Google your model number before you call for repairs.
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250 to replace a dishwasher door gasket that costs $ 57 and takes 5 minutes to replace across 2 appointments (he was late the 2^nd time) is absolute complete highway robbery.

Don’t go threw this company! We had a young guy come out to our dryer and he diagnosed it without even taking anything apart. Then he ordered the part which took about 5 days to come in. We were scheduled to fix it today and he had called an hour before he was supposed to come and told me he had ordered the wrong part. So now we have to wait another week andddddd it was extremely expensive to fix. I wish I went to another place first. :(we still aren’t even sure if he diagnosed it right either he never took anything apart to see what was wrong!!!

Kitchen Aid Customer Service directed me to Lake Appliance Repair for a problem with my stove. Appointment was easy. Technician David G was great. He was prompt, courteous, clean, and answered all my questions. Very impressed that staff and techs went the extra-​mile for a minor warranty repair. Will probably use them once my appliances are out of warranty.

Tom did a great job to revive our dryer when the belt broke. He went further to tune it up a bit and it now runs more quietly and efficiently than I ever remember it running. Will definitely use them and refer them in the future!

This is our second time using Lake Appliance. Paul came and assessed our washing machine. He was very friendly, knowledgeable, and honest. We have been extremely happy with our outcome. They fixed our washing machine months back, and our trash compactor. If you’re looking for a good, honest company, Lake Appliance is who you’re looking for.

Great service, arrived ahead of time for my washer repair. Had some bad news on the repair, but gave me options on the cost for repair vs getting a new unit w/​an ext. warranty. Great experience and would call them in the future.

Avoid these bozos. Our refrigerator wasn’t getting cold enough, so I tried to set up an appointment. Disconnected twice on phone, so I sent an email. They finally sent someone out. Nice guy, cleaned the coils and reset the circuit boards, said it would take 24 hours to know if it was fixed. Still not fixed, so I called back. They promised to call me back to set up an appointment, didn’t. Again with the email runaround, they finally called me back after 2 days and said the tech was out and they didn’t have anyone who was qualified to fix LG refrigerators, gave me a recommendation for another company that doesn’t go to our area.
Their tech seemed to know what he was doing and might have been able to fix it. But the communication with them was so poor and the customer service so lousy, I would not recommend them.

Purchased an extended warranty through Whirlpool after my 3 year old Whirlpool’s freezer stopped working. Lake Appliance was their repair company they sent out. Jay was the tech, super nice and I was throwing questions at him and he was patient and knowledgeable in answering. Would have been great for him to be able to come out and complete the task of replacing the compressor but unfortunately Whirlpool would not honor their extended warranty as it was not cost-​efficient.
Regardless, Jay was great, thanks for trying, and Lake Appliance will get a call from me if I ever have a need for appliance repair again.

Let me cut to the case — I’m very impressed; this business stands behind the quality of its work — something many businesses won’t do nowadays.
About 15 months ago, we had Lake Appliance come out to fix our built-​in refrigerator. We had no problems until recently we noticed some oily fluid on the floor below it. I reached out to Scott, the owner, and he came by to take a look. He brought 2 other technicians with him (built ins are kind of tricky to move, etc.). After diagnosing the problem he told me that it was a part of their original work that had given out, and told me there would be no charge for the visit. Clearly they lost the opportunity to be out in the field making other service calls while they were here for at least 90 minutes, but it was important for them to stand behind their work.
That’s a quality that a lot of businesses are missing. Customer trust is important and Scott and Lake Appliance Repair have earned mine. Kudos to them!