Looks Salon

Well I bought a groupon to try this place out. Since I moved here 10yrs ago I still haven’t been able to find a salon I can trust to do my hair or that knows how to cut and color well. So I called the salon and Elaine answered the phone, spoke very professional gavr me an appt. for the next day. But since I wasn’t working and this salon was close to work I called back and ask if she could fit me in the same day and she was kind enough to do so. Most places would have said no. She was great I had full highlights, conditioning, haircut but didn’t really need the cut. But she did help me fix my choppy haircut that another lady did on my hair. My highlights came out wonderful and she fix my hair too. So very pleased I will be going back to her for all my hair care needs. Ask for Elaine if anyone is interested in going here.

Quality color and hair. Elaine is an expert! She is meticulous and professional. I followed her to this location because she is the only stylist I trust !

I bought a Groupon for this salon and let the woman who made my appointment know I had one then I went there today to get my hair done and the stylist told me that the person who had posted that Groupon had left the salon before thanksgiving (I bought mine after that) and that she couldn’t honor it. I had to have my mom leave work early so she could watch my daughter while I went in and I didn’t even get my hair done. I’m filing a complaint with Groupon as well since the Groupon never stated it was for a specific stylist only for «looks salon»

They went out of business. I followed my hairdresser but she started doing a horrible job on my hair and her prices went up.
Looking for a new stylist

I come here about 1 a month to cut my hair and Elaine always does an amazing job. She knows exactly what I want every time, the best stylist I have had. She always provides the best customer service. Thank u Elaine!

I have been coming to Elaine for 9 years. I have followed her wherever she is working. She does a great job! She is insightful when it comes to color and style. She is caring and very accomodating! She does great eyebrow waxes! Highly recommend! !

Elaine does a great job cutting my hair. I will keep on coming back as long as she is there. By far the best style at to touch my hair. &if I may say so it looks great inside of their! Mwah Elaine :-)

Today I went with my wife and ended getting a haircut and color. Elaine has an great personnality and is an awesome stylist. Just relax and sit back, let her do her thing. I will be going back with or without the wife. Aloha

I made an appointment a week in advance to get my hair cut and styled on a Thursday morning. I showed up a few minutes before 10 am (my appointment time) and the salon was locked up, no lights on. I knocked on the door, tried calling a few times, there was no answer (not even a voicemail). The sign on their door says they open at 9:30. I waited about 15 minutes, until 10 minutes after 10. When nobody arrived to open the shop I left, VERY disappointed. It was just before Valentine’s day, so getting in at another salon wasn’t easy. I took time out of my busy schedule to make an appointment in advance, arrived in advance of my appointment time, and waited. There is no excuse for this. I certainly don’t want someone who has so little value for their customers touching my hair.

Was going to use my groupon to get a haircut with Angela, but I guess she left the salon. Elaine offers to give me a same day hair appointment so I decided to take it! They have special pricing for their grand opening (they changed ownership) She was awesome! Love my hair… I will be coming back!

I originally went to looks salon with my group on in tow for cut style, and highlight. I got Sarah. She did a great job on my highlights and cut. they were very natural and just the right color. she takes the time to make sure it s done right and she listens to what you want and will make recomendations to help you decide what will look best on you. I have since gone a second time and decided to dye over the highlights because although they were probably some of the best highlights I have ever seen they were not really me. I wanted a kind of natural yet reddish hue, and picked out a couple of colors that I thought was kind of what I wanted. Sarah blended two colors together for my treatment, and it turned exactly what I wanted and very complementary to my skin tone. (I am very pale but with black eye brows so darker shades work with me) the cut that she give me is one of the best I ever had. I have fine hair so I like to layer it to add thickness to it, and she cut it perfect. I also have a curl to my hair so it works well with the layers. very satisfied.

I just went there today and had an appointment with Angela and let me tell you this is the best haircut I’ve had in a long time. I got the Groupon for me and my boyfriend I haven’t been this happy with a haircut in so long. She’s amazing and so close to my home. Customer service was excellent, haircut excellent, my style excellent, and it was just an amazing experience! Definitely will be back.
Also it’s hard for someone to do a layer aline haircut on someone with extremely curly hair! She nailed it.

First time here. Yalaina gave me a perfect haircut! She was knowledgeable, friendly, and a total perfectionist. Would recommend to anyone! Thanks for the great hair!

Angela was great! I bought a Groupon and booked the same day. I called at 12 and came in at 3pm. I had to wait a lil bit for Angela to finish her previous client, but totally worth it. My hair, highlights, cut, and style were fantastic! Was skeptical at first cause it was one of the cheapest groupons i could find. 55 for all, though I paid 15 extra for toner and then a tip of course. But it was allllll good. I plan to go back. And I never have had a reason to go back to a hair salon. But I had such a good experience that I want Angela and Looks Salon to do my hair from now on. :)

I was looking to have highlights for my hair, after being disappointed at the Beauty colleges (you pay for what you get) I looked in Unilocal and after reading reviews, I called and made appointment with Lily. I was not disappointed.
Lily knows her stuff! She is personable, we were talking as if we were old time GFs.
Lily talked to me about my color and why this type of highlight would work with well with my own color… she was right! It looks natural, subtle and sun-​kissed. I also had my hair styled, loved it! and what more can I say about Lily? I found my new hair stylist!
I also have very dry hair and Lily recommended a few products to use and gave me a great deal!
P. S. When I got home my male roommate said my hair looked nice!
Tobey S
Citrus Heights

I never made it into looks salon, but had a very uncomfortable experience with the woman who answered the phone. In attempting to make an appointment with my living Social deal, she hardly seemed to understand what I was saying and I could not understand her. I told her when I was available to make an appointment and she said, «Do you want one today?» I was very surprised she had room that day so I said, «You have openings today?» To which she replied, «That is very short notice. We are all booked.» What? Then why did you suggest it? I made an appointment for a few days later (I had to ask about certain days and times because she would not tell me when her openings were). I ended up missing the appointment due to a staff meeting and as soon as I realized, I called to apologize and reschedule. I expected to have to pay some sort of cancelation fee or something and would have much preferred that to what happened. The stylist lectured mercilessly and made me near tears. She acted like no one had ever missed an appointment before. I asked if there was a policy about it or a fee I could pay and she continued lecturing. She then told me I couldn’t make an appointment for 2 or 3 weeks and kept saying how she had given me a «last minute appointment» even though she never told me that when I made the appointment and didn’t discuss any other dates. I kept
Trying to make a new appointment and she just beat around the bush saying, «You have to make this appointment if I schedule it. You can’t just say you forgot.» I told her I understood. We finally made an appointment for a few weeks later and she started asking me if I have one or two colors in my hair because I would have to pay an extra $ 20 if I had two colors. I’ve never had a stylist say this before. I told her I didn’t know and could I just pay extra when I got there? She continued asking me about the hair color and I repeated what I had said and she finally said yes. I don’t think I would have been comfortable with this person doing my hair! I have a feeling she would have totally ignored what I wanted with my hair and done her own thing. Luckily, I refunded my deal and canceled my second appointment. They need someone trained in customer service to answer their phones. I understand that missing the appointment is a huge inconvenience but they need to have a policy for it because they are a business, rather than harassing the client and making him/​her not want to return. I’m very surprised by all the good reviews on here because I wouldn’t want that woman near my hair.

I highly recommend Sarah at Looks Salon. She is personable and so talented! My hair is thin and dry, but she takes care of it. The best highlights that look so natural and her hair cuts are the best. She makes my hair look like it’s thick and full! I don’t trust my beautiful blonde hair to anyone else. I’ve also seen her do some wild colors on clients; blues, pinks, purples. They always turn out awesome! Look for her on Facebook Styles by Sarah; you will be so happy you did!

I love Lily! She is my new hairdresser. I love how she gives her input and gives an HONEST opinion. I am so happy with the way my hair turned out today. I went from lower back to above boob. always a huge transition. Lily made me feel at ease. Also, she talked about her products she sells but by no means did I feel pressured to buy them. I bought the shampoo and conditioner that she highly recommended. Only $ 12 for both of them! Lily does an incredible job! I would definitely recommend her to anyone looking for a new hairdresser. I’ve found my gem!

Looking for a hair stylist that knows how to do your hair they way YOU want it done? Make an appointment to see Stephanie Schueler at Looks Salon. A friend referred me to her so I walked in needing color and cut and it looks amazing! Bonus… and its affordable! I get so many compliments! Thanks Stephanie — you got a customer for life!

I absolutely love the color and highlights that Lilly performs on my hair. I love her work so much that I actually drive up from San Jose just to have her work her magic on my hair. Keep in mind that there are plenty of good colorists in San Jose, but what sets Lilly apart is her technique and attention to detail, especially on my highlights. She actually takes the time to advise clients on what highlight shade would complement their hair color. Her highlights are the perfect size and width so they blend into the hair without looking to chunky or funky. They actually highlight the cut and style of my hair and looks classy instead of trashy.
Lilly is also very patient and listen to what a client actually wants and she proceeds with caution when doing any work on my hair. I am pretty picky with my hair. She never rushes me and there have been a few times where I did not feel like getting highlights at the initial coloring appointment. I then change my mind after she is finished coloring, blow drying, and styling my hair. She always accommodates me by not making me feel bad when I do decide I want to add highlights after all. It costs her more time and effort, but she is always willing to go the extra mile to make her clients happy.
She is always upbeat and cheerful and seeing her every few months to work on my hair is always exciting.
I will definitely post a picture of the work she has done on my hair.
BTW: I love the fact that she has so many great hair products that are Buy 1, Get 1 Free! The prices are practically wholesale since she has so much inventory. My sister is a retired cosmetologist but still has an active license. I would often nag her to go to the professional wholesale supply store so I do know what these products costs. By going to Lilly to get my hair done AND to get hair products at wholesale, is very convenient! I no longer have to nag or depend on my sister to take me to buy wholesale hair products anymore!