Park Place at Fair Oaks Apartments

I love my apartment! The recently renovated kitchens look really nice. With granite countertops and stainless steel appliances it’s hard to believe this place is so reasonably priced. I especially love the custom color paint on the walls, it’s a nice change from the typical white you usually get an apartment complexes.
This place has everything, including four pools, a gym, basketball courts and even a kiddie park. The only downside would have to be that the gutters over my apartment patio do not drain properly and whenever it rains it’s like a waterfall outside my window. I have asked the management to fix it and they have yet to do so.
The grounds are well kept, the neighbors are very friendly and it’s so close to hwy 50 that my commute after moving here was cut in half. It’s a great place to live!

The worst staff EVER. After two weeks of living there the staff has been extremely rude. They will NOT respond to any of your requests. The other big issue is many of the residents have had had numerous break in on their vehicles. I contacted the management Ashleen Aimes, her response is she didn’t care. I wish would have never rented at this place. When my lease is up I am out of here

I moved into the complex and planned on staying at least a year; however, my work suddenly closed its CA offices advised they were relocating me out of state. I didn’t have a choice financially but to move. I spoke to my neighbors and they wanted to move into my apartment since it was larger. I advised the leasing office, they advised me they were going to charge me an large fee for breaking lease early-​I talked to several people and each told me conflicting info. On move out date –the manager stated the fee was finally resolved since I found people to move in immediately. After I moved I received a small check-​I assumed for partial refund of utilities. After not receiving my down payment deposit, I contacted the office, they said it was my deposit back. I advised them according to CA Landlord guidelines they have to provide me an itemized bill. They stated they had on refund check-​I reviewed this document and it had no information on it whatsoever. I contacted the offices back & asked for a regional manager. They said Cathy Coupar (916−742−5807) I called & left several messages-​never received a return call. I filed a complaint with BBB. The BBB contacted me back saying the apartment complex didn’t even respond to them.
Also –when I lived there my upstairs neighbors had a loud child and two dogs– that kept me up constantly… its pretty sad when you know the neighbors names without ever meeting them.

I have lived here two years now. I have enjoyed it for the most part. I have had my vehicle broken into many thousands of dollars stolen, they did not car. I also have had my gas cap broken off to steal gas. They are quick to fix things when broken. When it rains, the sidewalk get flooded in a few areas, so that can be a pain. There a few folks who pick up their dog shit. There are many dog stations all around. People are so lazy! There are many amenities here. I wish they could keep the business office where u can use the computers open later that 6pm n FIX the printer. It in NOT ok for the length of time it has been out. The office did say they would print out whatever I needed. they do fax for you free of charge. My lease is coming up soon n I have been looking to move. Their increases are high if you don’t sign a new lease. And I am not quite sure if I am ready for another year. If I go month to month it usually is $ 400 more a month n these apartments are not worth another $ 400a month. If it goes up 15, then maybe but again, another lease is not in my plans. I need to add now. The business office is closed indefinitely. I need that office for the printer! Many apartments are empty. They are offering us $ 500 incentive to get friends to move in. Hmmmm

The upper management is disorganized and lacks integrity. There was a change in leadership about a year and a half ago and the total experience living here plummeted. I’ve lived here for over four years, and my last unit, which was a townhouse, was amazing until summer came. I couldn’t get the the unit ac below 80 degrees upstairs, my smud bill was over $ 200.00, and the management didn’t even try to help me until October. Even then they only offered to install a ceiling fan. My hot water went out 4 different times in 6 months. Each time leaving me without hot water for over 72 hours. This has been the worst renting experience I’ve ever had.

Wish I didn’t have to do this… But Park Place is no longer a place I would recommend. I have now lived here for 9 months and «due to repairs» the management has shut our water off 5 times. The water will be completely off (no flushing toilets, no running water) for 8 hours while they do the repairs, and for almost a week after they turn the water off, I won’t have any hot water. The maintenance man told me he was over his head with the plumbing issues so I am baffled that the management doesn’t care enough to hire a REAL plumber. On many occasions I have had to drive to my parents house just to be able to shower and do my laundry.
One more rant… This is a very dog friendly complex, which is great because I myself am a dog owner. However, NO ONE picks up their dog’s poop. Almost on a daily basis I step in a big pile of dog shit. It’s disgusting and so annoying.

The new staff is just as bad as the old staff. Do NOT let them fool you with their sob story of them having to clean up the place’s reputation. The awesome maintenance guy left. There was a sewer back up in our building… There were literally tampons floating in the landscape. It took them days to get it fixed. We got to know some of the neighbors. Our whole building had a major mold issue that the staff seems to want to overlook. I’ve been moved out a month now. I’m no longer tired all the time and my asthma and allergies are practically gone. And to top it off, they sent us a bill for $ 500 when I spent days cleaning our apt (I’m practically OCD). They did this when we switched apts. inside the complex as well. Do not move in here. I highly reccomend The Grove & The Crest. They aren’t very far and are far better places to live than this place.

Best apartments most may think its pricey but its worth it… very nice and the commmunity is great

If only I can put ZERO star review, I would, This place is horrible. Management Service is so unprofessioanal, if you would ever would like to deal with this place, please do yourself a favor and read other reviews, and you will see consistant issues. Place was never completely renovated, they show beautiful model and then they put you in an old unit, with just newer kitchen cabinetes, and newer applicances thats about it!
Screen door falling out, OLD fitly carpet, was not even carpeted debries of food in the dining area, spots and spots everywhere on the carpet, broken tub, no leaking everywhere, if you would like to see MOLD, that is the apartment you want to live in.
The bathroom mold growns on the toitel lid within a couple of days, no matter what you clean it with, it just reappears. if you would like to have a lot of health issues later on down the line, you can enjoy living there!
Read research on MOLD and moldy environment and you will know how dangeroius it can be to your health!
Management does not care about any issues, car was vandalized and things were stolen out of the car.
Dryer and washer is a joke too, works louder than a buldozer truck. Does not dry clothes after 3 – 4 times…
Sink in the kitchen only drains water if you turn on the disposal on… otherwise the water just stand in the sink.
if I can go on I would but there is no point, just wanted everyone to know that this place is HORRIBLE!!!

NOT worth your time… we have been here for 6 months now. Management has
1.) illegally entered our apartment without written notice once
2.) asked probing and intrusive questions into my husband and I’s relationship which is an invasion of privacy
3.) not let us know when packages have arrived
4.) never claimed there was mold in the bathroom which is now growing at a rapid rate 5.) been inconsistent with monthly charges
6.) been inconsistent with what is allowed on the porch versus what they advertise (bikes mainly)
7.) been rude and inconsiderate to both me and my husband
8.) has been inconsistent in response time to maintenance issues
9.) refuses to take care of dangerous tenant behavior
10.) Managements excuse for nearly everything is «that is a 3^rd party vendor and we have no control over that»… well my contract was with management NOT any 3^rd party vendors.
So we finally were able to move out. While they did let us out of our contract on account of the pot smoker below us — they did add trumped up charges stealing over half of our final deposit. They claimed we owed for:
-«bio» cleaning of the carpet
–painting when we did not have any holes and fixed those that did exist
–overall cleaning after I already cleaned everything in the house
Ridiculous! Totally ridiculous… This place and their management team leaves a sour taste in your mouth. Find another place to live if you can.

DO NOT MOVE HERE. I am a paid staff that takes care of someone that lives here, or else I would not be here 5 days out of the week if I had any control over it. I have been here for 4 years and non of the problems that being defended have ever been addressed. The rent has been raised 3 times on my client. my car has been broken into 3 times. Their neighbors car 4 times. It’s not a rare sight to see a broken car window in the morning!!! The people they rent to through loud parties that keep my client up. Anytime I try to talk to people that are being too loud they cuss me out!!! They are the rudest people!!! I have kept records of every time that there was a party that woke her up and its 3 pages long. My client is nearly deaf and not a light sleeper. I can hear people playing the guitar, flushing their toilets, or fighting THROUGH THE WALLS AND CEILING. I can hear when the person upstairs comes home because every step squeaks through the ceiling. People walk there dogs early in the morning and they bark loudly. There have been 3 different people live above us because no one wants to live here. I have to call the non-​emergency sheriffs line on regular basis, the office keeps telling me to use their security patrol before I call the sheriff, but I can never get through and I have never once seen the patrol here. They left us without a washing machine for days on more then one occasion before they came out to fix it. They didn’t replace the washer/​dryer even after it flooded the laundry closet and hallway. they set up loud fans everywhere then said they would be back fro them in 24 hours and never came so after two days I just unplugged everything so we could get some sleep. I HATE IT HERE!!!

I am amazed at some of the horrible reviews on here! Park Place is largely misrepresented by those reviews.
I have lived here for almost 3 years, and the only things I have to complain about largely are out of the control of management.
First off and foremost — management has little control of the cars getting stolen and/​or broken into here. It is just luck of the draw that one of largest car-​stealing rings in northern California is located just one exit off the freeway from Park Place. From experience, a few months after moving in, my Integra was stolen right out of here and it turned up a month later. Did I move out because of something the complex can’t entirely regulate? No. Simple fix: If you move here– PROTECT your car. Make sure you keep it locked and valuables inside of your apartment.
PROS:
I am not sure why they keep getting knocked, but of all the 6 places I have rented in the Sacramento area, this is the *NICEST* and most accommodating staff I have ever dealt with! They are really willing to keep you happy here.
*Maintenance staff is wonderful, and I have never had to wait more than a day or two to get my request fulfilled. They are very helpful and always have smiles on their faces.
*Despite the location, I feel very safe here and have never known of any one of my neighbors getting their apartment broken into since living here.
*We live in the townhome, and every one of our appliances is updated and in great condition. I NEVER hear my neighbors, unless they are throwing an occasional party (which tends to happen, after all, I do live in an apartment…). Even with the unit directly next to ours, the walls are so thick that its rare if I even hear their infant baby crying at night.
*Every single neighbor I have encountered here has been respectful, and since the cost is a little bit higher it seems to bring in a more responsible crowd.
CONS:
*You are charged $ 26 a month for a trash removal service. They supposedly come 5 nights a week, but sometimes my trash sits my doorstep for a few days at a time. It honestly is a waste of money.
*The units are very pricey– and they raise the rent moderately each time your lease is up. This has a lot to do with the upgraded units and the location.
All in all, I am glad I made the decision to move here and do not regret it so far.

If you would like to keep your sanity I would suggest looking else where. Everyone has been asking for security, because cars get broken into on the regular. And no one cares if its going to be $ 20 a month. Thats what we you pay for trash, and the trash man can’t even get that right. Management won’t even lift a finger to do anything about it. I walked in one day and said:
«Ive been kinda concerned when i walk out of my Apt and see cars sitting on bricks because some idiot jacked there STOCK rims. Sometimes I have things in my car and I, along with the rest of the residents here would like security at night»
Her reply:
«Oh well… don’t leave valuables in your car, IT WILL BE GONE»
This conversation happened 9 months ago still no security. And they still don’t care.
You will hear EVERYTHING your neighbors do, And you WILL receive noise complaints no matter how loud or quite you are. You can hear everything, I literally wake up to my my upstairs neighbor screaming through the morning sex session. Then I can hear him get up, walk across the room. Go to the bathroom, hear his toilet lid close, then walk across his house to the balcony. Hear the balcony door slide open and close. Then I can hear word for word their conversation on the balcony.
So moral of the story is… if you would like to hear your neighbors every move, as well as having your neighbors here yours then move in! If you would like your car to get broken into then move in! If you would like to deal with retarded management who doesn’t care about anything you say, then move in! I already made the mistake and I’m literally going to pay 2 months rent to cancel my lease.
This place is an overpriced, disaster of a joke. And I have literally grown to hate it along with the management!
Cheers!

DO NOT MOVE HERE!!! i have lived here for a year now and am counting the days till i can move out. The management here is incompetent and careless, cars are constantly getting broken in to, they will not hire security, the lights in the complex are always going out, bbq’s don’t work, computers don’t work and office tells you they aren’t computer techs so figure it out yourself! They have horseshoes and bocce ball, but they are always missing. they have no storage in there apartment and we just got a letter on our door saying we can’t have ice chest on our patio because it is unsightly… HAVE YOU SEE YOUR COMPLEX?! Everything here is run down and no one cares!!! Save your money and time and go elsewhere!

I have been a resident here for the last 3 months. After being warned about the theft issue i still decided to move into these apartments. During my third month of living here all 4 of my wheels were stolen off of my vehicle in the residents parking space. Several other tenants have had their vehicles broken into multiple times over the last few years.
Management has refused to recognize the issue. They have turned away offers from security companies offering over night security protection. The property management is not interested in hearing any of the tenants concerns. There is now an addition issue of tenants patrolling the parking lot at night with weapons to protect their vehicles.
Don’t let the attractive surroundings fool you. We see at the least 2 vehicle break-​ins during a month period. The worst part is that the suspected thieves are suspected to be living in the apartments.

absolute WORST customer service from their ‘management’ who have clearly do not have their real estate license. This place is a joke! I, along with my neighbors, can not wait to put in our 30 day notice as soon as we can! DO NOT MOVE HERE! You will be VERY displeased!

Charged us $ 900 on top of our deposit when we moved out when we cleaned and painted thoroughly… Horrible Corporate customer service. Don’t rent here unless you want to be treated like just another number! Overpriced for mediocrity.