Build A Bear Workshop

My daughter and I loved our visit. It’s changed a lot from how it used to be about 10 years ago, everything is computerized. But people are helpful and knowledgeable. We picked out a rainbow leopard. My daughter named her Rayne (provinced RAIN) and loves her. Awsome place, I kinda want one and I’m almost 30!!!

This place is great. They are always helpful. The staff always makes the experience great especially Raymond.

Went here with my son the other day and he loved it. The employees were good with the kids and the selection of clothes and accessories for the stuffed animals was great.

Although I was hesitant I decided to try & host a birthday party here and will say that it was a fantastic experience that exceeded expectations! I can’t laud the staff enough for their friendly & engaging personalities, as well as attention to detail. The staff took time to explain the process & details, entertained the children, were patient with the parents & everyone’s wants/​needs, while staying within my specified budget. A hearty thanks to the BABW staff, esp. Ms. Katie & Taylor for making the event a smooth and wonderful one!

My daughter’s pre-​K teacher told me that she was teetering on advancing to the next reading level. As an extra incentive, I told her I would take her to Build-​A-​Bear if she could consistently demonstrate that she could read at the next level. (In fact, I had purchased a Palace Pet from Build-​A-​Bear online almost a year ago and was just waiting for an opportunity to give it to her under the right circumstances.)
When she achieved her goal this week, I took her in today. We were greeted warmly by Brian, a young staffer who helped explain how everything worked to us. In spite of the fact that I wouldn’t be making the entire purchase at the store, the staff was incredibly warm and welcoming and guided us through every step. Each staff member at each station explained every part perfectly, stepping back when my daughter needed to take her time with decision-​making, but also making helpful suggestions when she seemed to have questions.
My husband is currently on a short-​term deployment overseas and we were able to FaceTime him in to have him share in our daughter’s excitement and experience. The staff was very accommodating of this rather unusual occurrence. And then, of course, as we wrapped up the call, embarrassingly, I started crying. Brian quietly handed me a box of tissues and continued to engage my daughter while I composed myself. He sensitively and kindly handled a very difficult situation for me without missing a beat. I can’t begin to express how grateful I am for his help.
I will definitely return in the future! Thank you, Brian and the rest of the team, for making this a really wonderful experience.

I don’t know what has occurred. The customer service was horrible. The staff had no spirit. It made the experience less desirable. The occasion, was for a early Birthday present. Well, I learned my lesson. I will not be going back. At least, the present was fine.

I love this build a bear, every employee here is exceptional. Your little one will not be disappointed.

Not quite sure why I have never written a review for this place… my little one has us there at least on a quarterly basis to spend ridiculous amounts of money on stuffed animals and the mandatory costumes. This Thursday my little one had the pleasure of Mommy and Daddy both accompanying him to the store. What a treat! He was so excited to make a new cuddly toy and just couldn’t decide! We got all the way through the process of making a new pug just like our loveable rescue dog… and as we got to the register, he decided he wanted to do something else lol! We literally had about $ 90 bucks worth of product in our arms; pug with clothes, a dog bed, two mini pugs, a doggy brush and some other goodies… we just left them there and started all over lol! The store associates were so pleasant and eager to help and our little man finally decided on a polar bear and an awesome Super Man costume. Of course… I can only assume that because he saw the Superman costume, all bets were off lol.
We left with a very happy kid and because I used my Staples rewards to buy a gift card, we weren’t broke after this week’s visit. Little prince was happy — — Mommy was happy — that’s all that matters.
We love this location and will obviously be back to add to the collection of bears/​puppies/​costumes that are slowly taking over our little ones playroom.