Charlie H Hong, DMD

If you don’t care to be treated respectfully, he’s a fine dentist. I found him to be rude and abrupt. I’m sorry, but I don’t feel I should pay for that treatment. There’s other good dentists in the area.

Dr hongs office is amazing. I got a deep cleaning and 9 fillings. I feel great, but wont eat for a week

«I can not complain about the root canal that Dr. Hong performed on my 14 year old daughter» he made her comfortable and repaired a poorly completed root canal by another dentist. My dismay and frustration is the billing practices. I paid for the procedure since I have a PPO. I filed a claim as did his office, which received the check the after proving his office was paid twice, then I was refunded. Now, today I received a bill, two years later with a payment demand with incorrect telephone numbers. Only to have the office say it was a mistake. Really sad great dentist with terrible billing practices.

$ 12,197.68: This is the amount I have paid out of pocket in an attempt regain and restore my health after the physical damage I received in the course of treatment for four root canal procedures. No amount can be calculated to account for the pain, suffering, loss of senses (smell, taste, and hearing), radiation/​chemical exposure, and emotional toll I have endured for more than four years.
Turned away with no assistance or support, I spent uncountable hours seeking answers to the cause of my illness and pain. Radiographic imagery, lab results and operative reports collectively document six operations I ultimately needed to undertake in an attempt to become the healthy person I once was.
Although direct contact has been initiated to address my situation, no response, offer of discussion or remediation has ever been attempted.
A report to the Virginia Board of Dentistry was filed. A case investigator was assigned, interviews were held, extensive documentation and supporting materials provided and collected. A case number was established and the case moved through the process. In April 2013, the Virginia Board of Dentistry responded:
«The Committee has determined to close the matter and no action will be taken against the licensee.»
«This decision in no way negates your concerns but rather reflects the boundaries within which the Board functions. The Board’s authority to discipline its licensees extends only as far as it expressly set forth in its statues and regulations governing dental practice in Virginia»
The Virginia Department of Public Health Professions — Public Information System does not report that this case has ever been initiated.

Got finished with a double root canal today with Dr. Hong. While I’m glad the experience is over and done with I have to say I can’t imagine feeling more trusting with an endodontist. No, he is not chatty — in fact I’d say he’s like a mechanic — but your tooth or teeth WILL be treated like a Mercedes. However he is very personable & is truly concerned about your pain level & comfort. He seems to enjoy his work, liking to get it done & boy, while he’s doing it you can see he’s truly making sure he’s done a good job. I had a crummy, gross abscess & infection. It took time to clear up but Dr. Hong patiently attended to that & explained to me that it would take perhaps awhile for the infection to clear up. So I listened to him, took my meds, went to my appts & lo & behold all’s well. I would go back to this doctor in a heartbeat & will recommend him to friends & family. He made a bad time for my mouth much, much better & because of that I am truly grateful.

horrible experience! i went here for a re-​treatment on my six year molar and at the time he did my root canal everything seemed fine. Six months later I started working for a dentist and realized he had perforated the roots of the tooth with the gutta percha and the tooth needed to be extracted because it abscessed again! I still have the tooth and its unbelievable to every dentist that see how this tooth looks. The gutta percha was curled around in my bone! Never would recommend this endodontist to anyone!

Dude… I got three root canals done in an hour and a half. Easy to get an appointment, very little pain – a little expensive – but worth it, I think. He saved a tooth that I was sure was going to have to be extracted.
… very competent, and the rest of the staff were really friendly. Especially if you’re in a tricky situation – I recommend.

I got referred to Dr. Hong for an emergency root canal. I had an international flight that afternoon, and a situation that could’ve been a nightmare went more smoothly than I could’ve asked for. Dr. Hong was able to clear out time for me, and for that I’m grateful.
His office is essentially a renovated business office, but it’s done well. The warm lighting, carpeting, décor, and even air fresheners instantly make you feel comfortable. The waiting area is filled with a million magazines, and the receptionists are friendly and courteous.
As another reviewer mentioned, Dr. Hong doesn’t talk very much, and overall during the procedure, I was told what I needed to know and not much more. There was a monitor playing a slide slow that explained, pictures included, what was going to happen during the procedure, which I really appreciated. It had cheesy clip art, but it educated me while was waiting for the anesthetic to set in.
Each procedure only took 40 minutes tops, and Dr. Hong was constantly concerned as to whether or not I was comfortable. From hearing the other reviewers talk about horrible past experiences, I’m glad that I was able to go to such a professional the first time around. It felt like he was multitasking with other patients though, like a well-​oiled machine. The entire practice seemed optimized for efficiency.
In the end, Dr. Hong’s practice knows that nobody is happy to be there. They make the visit as quick and painless as possible. I would definitely recommend.

I had a horrible experience when I got a root canal on this tooth ten years ago that has made my fear of dental work grow immensely. The root canal wasn’t done properly so I had to get a second one done on the tooth. I was really tense when I entered Dr. Hong’s office.
The receptionist was super sweet, and she started the process of putting me at ease. Dr. Hong came in and finished it. He was really funny and made me laugh so hard that the tension I felt went away. After getting injected, I felt pressure, but that was it. Nothing else to it. Definitely different than the first time I got this procedure done. All done in less than an hour.
He prescribed pain medication and antibiotics, and the boil i had in the back of the tooth has gone down. Definitely a wonderful Endodontist.

I’ve had to go to Dr. Hong three times — all for root canals. I was a bit apprehensive as the previous root canal I had done was done by an Endodontist whose skill set and chairside demeanor would be best characterized as a Barbarian.
However, Dr. Hong is a highly skilled Endodontist — very professional and efficient. In the three visits I had with him — during two of the visits — I felt absolutely no pain. The third visit — I did experience a bit of pain and discomfort — and he took immediate steps to eliminate the pain.
Dr. Hong is not the talkative type while he is working on you. I like to know what is going on and prefer to have my dentist give me an ongoing commentary as to what we are doing at each step and how we are doing. I guess you could make the argument that he is focused on what he is doing — and doing a good job — which is why he is not talking much.
Highly recommended!