Encore Color Studio

Hedieh is so very talented! I’ve been going to her for almost 3 years. She is the best colorist and stylist I’ve ever been to and I’m not easy to please! I’ve tried many salons over the years. I’m also a redhead and very particular of my shade, which by the way, I like to change up a bit now and then with how red, copper, or vibrant I might want it. Hedieh never fails to make me happy! I am thrilled to have found her:)

Another great color by Sue — she knows what is needed and makes it happen
Comfortable atmosphere & love the massage chairs during shampoo

I came here on 5÷21÷15 to get my hair done by Hadieh.
I arrived with the intentions of getting a well blended ombré and was told it would take multiple sessions for the sake of my hair. Okay so I agreed to get balayage.
I also asked for about 3 inches to be cut off and asked for lots of layers because I like to blow dry my hair. I came out with a straight across hair cut which I hate and is uneven and not a lot of layer like I asked. Not only that but my hair no longer styles like it once used to.
I’ve gotten comments on the bad hair cut and coloring from friends and family. If I didn’t have a car accident and have a family death trust me I would’ve been back ASAP To get this mess fixed. I contacted Hadieh directly and expressed how I disliked my hair and was told because it was a little over a month (I contacted her on 7÷7÷15) there was nothing she could do. Did I mention I paid $ 220 for this !!!
And when I left it looked okay cause she did blow dry it which but a few days went by and I realized I hated it. Like I said if I had time to go back I would’ve but when your father passes away and two days later your in a car accident it’s not exactly the first priority. But a month and a week is that long. The mess is there it’s not like it magically appeared.
I’ll never go back and I’m definitely going to make sure I don’t recommend them to anyone!
Now I have to pay someone else to try to fix her mess.
Pictures speak for themselves take a look.

Disaster, please see the file at Better Business Bureau, the shop will not respond to my complaint

I highly recommend this salon. Massage shampoo chairs!!!
I have been going to Joyce for the past 10 years. In those 10 years, I have tried other salons twice and each time I had to immediately go back to Joyce to fix a botched haircut. Lesson learned!
The salon is nice and the staff is friendly enough but if you are looking for a great cut, see Joyce!

This place is the holy grail of hair services: great stylists, reasonably priced, friendly and not pretentious. Always happy when I leave the salon!

I’m surprised by the negative reviews. I’ve never had an issue getting an appointment with Hedieh. I’ve been following her for years-​IMO it doesnt get any better. I would imagine getting a Saturday appointment last minute might be tough, but thats how it is with most talented hairdressers.
As far as Encore goes– A couple days prior to my appointment they send me a reminder text, I’m always greeted with a smile, offered a drink, and taken back promptly. The salon is clean, comfortable and sells high quality products. The owner has a fun/​outgoing personality which shows that she loves what she does. The fact that it is «attached to a chicken take-​out» is irrelevant to me.

The salon is great, I was welcomed by the very best stylist Hedieh. She and her mom were so sweet and Hedieh knew exactly what I needed to get done. She listened and gave me advice and managed to get my hair done perfectly.
The second time I went there was right before Christmas and therefore she was overbooked but was nice enough to take me that evening. She was busy with another client so she asked another lady to do my highlights. The other lady was not familiar with my hair so left the bleach too long and my hair literally fell off in chunks.
I didn’t want to say anything in front of her other client so I paid and left. My hair was supposed to have blonde highlights but it turned out dark.
I called the place the next day and Hedieh was willing to see me after Christmas which I couldn’t wait that long. Then she put me on the phone with the owner, Sue, who was not nice and said she can only give me partial refund and yelled at me and hung up the phone.
I friend-​ed Hedieh on Facebook and apologized for this unpleasant situation as I didn’t want her to be in any type of trouble. She then informed me that she no longer is willing to take me in.

My first time at Encore Color Studio was in October 2013. I came here after seeing the Facebook posts of one of the stylish Hadieh. I really really wish that I had waited to get my hair done by her…
I initially tried to get an appointment with Hadieh, her hair looks amazing and her clients look amazing, my friend who is a blonde goes to her and her hair always looks awesome. The hard part is getting an appointment with her, every time I call she is not working or does not have any availability. Well, I am a dark (level 1b) brunette that is blonde so when those roots start to show I cannot wait weeks for Hadieh’s schedule so I decided to take the appointment with Fernanda. BIG MISTAKE.
I went to Fernanda a total of three times and not by choice. On the original appointment she gave me the nastiest, most unnatural, unflattering chunky «blonde» yellow highlights I have ever seen. I asked for «face framing» highlights and boy did she give me face framing, in the form of two large pieces of almost white blonde hair in the front of my face, I almost cried. If that wasn’t bad, she left the root color on too long so that it went to an unnatural orangey red (even though I told her my dark hair pulls a lot of red). Now, after YEARS of having my hair done and unfortunately going from bad colorist to worse in an effort to find someone that knows what they are doing, I know a few things about color. I think it’s BASIC 101 that you do not up the developer to 40 to try to get a level 1B to 10, instead you use a lower level developer and mix some ash color. UGH. WTF. This woman should not do color or at least not blonde color.
Obviously, she had to correct this. I was scared to go back but at this point I had paid and I was not going to pay somewhere else. Second appointment was worse, this time she toned down the white and left my roots alone even though I told her it would not blend well if she did not tone the roots down. She insisted she knew what she was doing and said if she added more highlights it would all just blend. Well it did not instead I had really really bad highlights and bleed marks to the point where I could not wear my hair up in a pony tail :(She is a lazy stylist as well, she colored my roots in-​between the foils as opposed to applying color to the roots first and blow drying and then highlights as is traditionally done. She said «no no we don’t do that here that is a waste of time» so of course I had blotchy spots where she missed the base color in-​between the foils. GRRR :(
Needless to say they did not charge me. But I will never go back especially not to her and I feel awkward to go to anyone else there (please note: this review is not for Hadieh, as I do have friends that are her clients and she does beautiful work).
Overall, NO I do not recommend this salon for dark brunette trying to maintain or achieve blonde. Or really anyone looking for color that is a little more complex then your average one tone. I especially say RUN from Fernanda as far as color.

I have been going to Encore Color Studio for a few years and Cindy Hamilton is marvelous there. She has extensive experience, is pleasant, professional and talented! I have always been happy with highlights, lowlights and cuts; so much so I sometimes ask her for suggestions on styles and coloring. The rest of the staff are friendly and professional, as is the receptionist.
I highly recommend this salon and Cindy Hamilton.

I wish Unilocal had ten stars to rate Encore, wonderful place great and fun people welcome you the minute you get in the door, Sue the owner is amazing with a great fun welcoming attitude, I recommend this place to any girl out there looking for the perfect hair look

A wonderful salon in all the ways a salon can be wonderful! Friendly, talented, hard-​working staff who listen to everything you say and in turn, give you the most beautiful results! Hedieh is amazing and creates colors and styles beyond your wildest imagination! Go see her and prepare to walk out looking absolutely AMAZING!!!

I see Myrna at this salon and LOVE LOVE LOVE her! I’ve never had a bad experience and no matter what style I show her, she replicates it perfectly every time.

My first time at Encore was my last time at Encore.
I came to this salon a few months ago because of the rave reviews and the special Unilocal deal. I have long, dark brown hair which I usually color at home because I have had some awful salon experiences in the past, but I decided that I wanted to have my hair lightened professionally since I didn’t know how to lighten it on my own. I selected Simin as my colorist as suggested by Unilocal reviews and unfortunately, I was extremely disappointed.
When I first got to the salon, Simin had to finish up with a male haircut, so I had to wait a while, which was completely fine– I was in no rush. The problem though was that when she came over to introduce herself and tell me that, she approached me with an odd, somewhat unfriendly, distracted attitude. She asked me what I wanted, but it was as if her mind was somewhere else and she wasn’t really listening to me because she was in a hurry to get back to the other customer (that was the moment I had a gut feeling something was going to go wrong). I showed her pictures and told her I wanted to lighten my hair to a light brown color and that I wanted it to look like a specific picture that I brought in. She insisted that I needed a two color process (which of course, is twice as expensive). I told her that I didn’t mind spending the money if she could get it to look like the color in the picture. She ran off to finish the other guy’s hair and came back to me as soon as she could. When I sat down, I kept reiterating how I wanted my hair and the one thing that I immediately stressed to her was that I DID NOT want streaky highlights. I wanted them gradual and natural looking. She told me not to worry and insisted that she was, in her words, a «magic maker.»
Then, after spending close to $ 200 on hair color, highlights, and a conditioning treatment, I came to find out that it did not include a blow dry. I’m sorry, but that in itself is in poor taste for a salon to not offer a complimentary blow dry for how much one spends on coloring. Never in my life have I ever had to pay for a blow dry after a color job. Anyways, I asked her to blow dry it just enough so I could see how the color came out and when I looked in the mirror, it was exactly what I DIDN’T want. It looked like streaky YELLOW highlights. My heart sank and I commented that it didn’t look natural or anything like the picture. She said to give myself time to get used to it, and if I didn’t like it, I could come back and she would fix it for me for free. I left extremely furious that I just spent so much money for something that I hated, especially right before attending a family wedding. I called the next day and went in for round 2. At the point, I figured maybe she simply didn’t understand what I wanted and that it could be easily clarified and fixed no problem… wrong.
When I came back, I told her I wanted the yellow streaks gone and that it wasn’t at all the look I was going for. I asked if we could dye over it with a light brown because I knew toner would gradually wash out and I’d be left with the horrible streaks again. She insisted that the toner was the only way to go because dye would «ruin all of her hard work from the day prior». I was hesitant, but she ensured me she could fix it with toner. I was there probably for another 45mins-​1hr and when she was done, IT STILL looked yellow and streaky.
The owner came over to make sure that I was satisfied and I told her that I was very sorry, but I still just wasn’t happy because it wasn’t at all what I asked for. I pulled out the picture of what I wanted and they both claimed that it looked exactly like the picture. (Seriously…if only I could show you the photos of how much my hair DID NOT look anything like the picture). It wasn’t enough that I had just paid nearly $ 200 and was completely dissatisfied with my hair; they proceeded to make me feel like I was both dumb and blind (more so the owner) since I «couldn’t see that it looked exactly like the picture,» even though it CLEARLY didn’t. I was really put off by her condescending attitude which she tried to camouflage with compliments. I unconvincingly told her it looked better and left again with my hair half wet. I went home to ask my husband if I was crazy and he confirmed that the highlights looked completely unnatural and uneven, nothing like the natural light brown color from the picture. Also, as a side note, I’m unsure of whether it was the hair chemicals they used or the hair conditioning oil they put on my hair, but each day following my hair appointment, after I got out of the shower, I was unable to comb through my hair at the roots. It took WEEKS for it to get back to normal.
I’m sure there are some very talented ladies working at Encore, but I couldn’t help but contribute my own personal experience in hopes of saving someone else time, money, and extreme agitation. First time customers, I HIGHLY recommend going elsewhere.

Myrna is quite possibly the best hairdresser I’ve ever been to. I showed her one picture, explained very briefly and awkwardly how I wanted my hair and she turned it into a masterpiece. She never pressured me in to buying products, she was understanding, just all around a great person. And the shampoo girl (Ana I think?) was super nice too. So was the receptionist — everyone there is so friendly! The place is clean, it’s nicely designed, I can’t rave enough about this salon!!!

I came to this salon because of the Unilocal reviews, having just moved to the area and desperately needing a cut and color. I had high hopes when entering and seeing the nice interior and «color bar».
My first experience was a cut with Simin. I am accustomed to seeing great hairdressers who have a deeper understanding of what style would work with my hair type and face shape. I was expecting her to make more suggestions when I told her generally what length I wanted it — she seemed uncomfortable with giving me feedback on what she thought would look good. Overall my hair cut was fine, nothing special, but I wanted more professional feedback. I gave her a break because her specialty seemed to be coloring.
I came back to see Simin wanting some highlights and/​or coloring done to my dirty blonde hair. I told her that I wanted it a bit lighter and less brassy but color that was still natural and warm. She suggested doing highlights and low-​lights (there was no disclaimer given that low-​lights were, of course, more expensive) and when I expressed concern that it wouldn’t look natural or cohesive, she assured me it would. I reiterated several times that I need a color that would not wash me out (I have a pale complexion and dark eyes).
The result was exactly what I was afraid of, not cohesive and very trashy looking. The highlights were bleach blonde and the low-​lights extremely dark. She left very dark strands around my face, which washed me out, and it clashed with the highlights, creating an overall dull blonde with splashes of overly dark brown. Not to mention that it was $ 50 more because of the combination of high and low-​lights, AND they charge you to use a toner (which is almost always used when highlighting hair — what gives? why are you charging for something that, from my experience, is almost always necessary with coloring?)
Although the employees and hairdressers were really nice and gracious with the situation (and helped fix the low-​lights free of charge), I was still upset at essentially being talked into spending more money and time for a result that I didn’t want. I would not go back.

I just recently had my Hair colored/​cut/​highlights/​ombré by Hedieh at Encore Color Studio.
Firstly the lady at the front desk Melissa was awesome to fit me in for a last min appt.
The Studio itself, is clean, fresh and very friendly. Hedieh is awesome, she listened and was very thorough with the color consultation.
She did an amazing job — everyone complimented me on my hair and I love it too!
Definitely my new place to go for color and cut. I highly recommend Hair by Hedieh.

I almost passed up this place by going to another. But oddly, when I called this other hair salon to confirm my reservation, talking to the front desk made me really nervous.
So I searched again, and found Encore. Surprisingly, the front desk person was a huge contrast to the other place I had just hung up with. This employee asked me questions about my hair, how I was recommended to them, etc and actually made a stylist recommendation from me based off my personal style and preferences.
Now, I’ve had 2 other stylist’s color in my hair, not to mention my own botched processing from eSalon (thats another and separate review altogether) so needless to say my hair was looking a little crazy. Not to mention of course — GRAYS that were sprouting up everywhere!
Cindy did a marvelous correction on my hair, putting it back to the natural dark brown and getting it a nice glossy finish. Time will of course be the full judge of how this hair style turns out based on fading, etc, but right now I’m quite happy with the results. Added plus is that everyone is so refreshingly friendly and pleasant.
Encore is a small salon, attached to the Boston Market there, and at first you’re like, ‘What the heck?” when you’re passing by. I actually drove past it because I didn’t realize it was literally RIGHT next to the Boston Market. (no thanks to GPS) But the salon is quaint, clean, and comfortable. Prices are pretty reasonable, and I used a Unilocal discount for the first appointment (yay Unilocal!)
Would I go again? Sure, but after I try the eSalon thing ONE more time and see if I can do a $ 24 root touch up and save some money. I’d probably alternate if it doesn’t drive my colorist crazy that I am experimenting with hair color! We’ll see…

I decided to try this place after seeing the Unilocal reviews. I was really bored with my hair and wanted a change. I called on a Saturday morning, the receptionist asked about my hair and then made an appointment for later that day with Lisa.
I came in with pictures of some ideas. Lisa was awesome as recreating what I was looking for. I love my hair. I will definitely be back. The entire staff was super friendly.

I came to this salon because my hair stylist moved here. As most people know that once you found a good hair stylist you follow him/​her where ever they go. I was a little apprehensive when I showed up to find out that the salon sits next to Boston Market and within the same parking lot was Kmart. But don’t judge a book by its cover, right? I am glad that I didn’t because when I came into the salon it was a nice friendly place and I felt welcomed.
Some highlights of this salon
1. The shampoo bowls are massage chairs and a recliner. With a push of a botton the recliner moves out to set you in a relaxing comfortable position as your hair is being washed.
2, There is an area what looks like a bar. This bar area is where customers receive hair treatments such as brazilian blowouts and coloring jobs. It was nice because you can see the hair stylist mixing products for your hair
3. This place has complimentary water, soda, beer, and wine. ;)
4. Everyone who got their hair done looked amazing!
5. Family oriented atmosphere. I heard them actually say that they didn’t want their boss to go home for the day. lol Most people are ready for their boss to leave! I know I do.
6. Quality products. I love the Aveda line and this salon has it and uses it on clients. They also use and sell other good quality products.
7. Their pricing is decent for the area.
TIP: You can’t put a tip on a credit card here. Make sure to bring enough cash or you can get the cash off your debit card within the salon