Dr. Huh is a knowledgeable and conscientious gastroenterologist. He is also very busy. However, the receptionists leave much to be desired. Each time I’ve called, I’ve been put on hold for five minutes. Setting an appointment is difficult. The last time I called, the receptionist asked me to hold again, after waiting five minutes. Then, the call got disconnected. When I attempted to call back, the office recording answered, saying the office closed at 5pm. It was 4:30pm; the receptionist had just put me on hold. This is par for the course in being a patient of Dr. Huh’s. He needs to hire more staff, and more conscientious, responsive ones. Customer service is pretty wretched.