Extremely disappointing experience. I went in to see about renting a digital piano, as I am a beginner and wanted to try a piano at home for a couple of months before making a major purchase. The salesman was really rude and kept trying to pressure me into buying, stating that I «would be throwing money away» if I decided to rent. He showed me a few beautiful digital pianos that turned out to be way outside my spending range. I repeatedly told him I didn’t have that kind of money to put down up front. It made me uncomfortable to keep telling him this with other customers standing within earshot. He then told me that I should go check out the Guitar Center down the street for cheaper alternatives. That was the best bit of advice he gave to me, as I found exactly what I needed at the Guitar Center(with better customer service to boot). Perhaps I should have done my research before dropping by this place. It seems to be all about the sale here and they obviously prefer customers who are on the higher end of the financial spectrum.
Andrew C.
Évaluation du lieu : 1 Arlington, VA
I was shopping for a digital /hybrid piano here. Where to start? The salesman was condescending, when he wasn’t ignoring me. They have piano lessons for tykes next to the showroom, where the instructor decided to impatiently ask me to stop testing the pianos, because, I don’t know, maybe I didn’t look like a parent willing to pay a silly amount of money for an instrument that I don’t understand. They kicked me out with attitude as the store was closing at 5. I went and bought a Kawai CS10 at the Piano Company in Leesburg instead. You should too!
Yan W.
Évaluation du lieu : 5 Fairfax, VA
General Store Review: the Fairfax store takes the cake to all the others I’ve been to. They recently moved to this new location next to the furniture store and all i can say is FABULOUS! Because of this move, everything is brand-spanking new. No sketchy haunted pianos lurking in the back! Also, they recently hired new staff who really don’t pressure you into buying anything. They’re just really happy you stopped by. Oh, and did I mention they have a FREE concert series? All you do is join their mailing list or go to their website to register and you usually hear folks the day before they go to the Kennedy Center. You really can’t beat that! Lesson Review: So here’s a bias for you — I took lessons from the Springfield Kitts store when I was knee high and I really enjoyed it, but had to stop because of time and money. I later wanted to take lessons as an adult, but If your not a little Mozart or Beethoven, it’s really hard to find someone who will teach you. There’s actually a teacher here who specializes in music lessons for adults. I’d have to say he’s an extremely good teacher and you lets you play the songs you want to play as opposed to forcing you to play boring stuff! The private lesson rooms are new and superb. The only downside is that the store next door is an auto body shop, so you might hear some car repair noises…