Quality Auto Body

I’ve used them for collision repair several times from small jobs to large. Each time they’ve been great to deal with. I couldn’t recommend them more.

These guys are great. I was in a minor fender bender, and they did a really fast and professional job on the repair. They were really easy to work with and the car looks better than before the accident. I highly recommend them to everyone.

Brought my car in after it failed inspection at a different shop. I needed a new foglight and power steering pump. Scott at QAB quoted me a far better price than the original shop, and they fixed my car and slapped on a fresh inspection sticker within a couple of hours. Pro service all around, and no hassles.

When my car broke down about a year ago, the tow truck brought me here and the fabulous team was able to confirm my suspicion that my alternator was gone, and replace it the same day.
What earns them 5 stars is that when my alternator went kaput 362 days later, they worked with me to honor the warranty and not only issued a refund for the faulty part, but helped organize a drop off point for me after hours.
Trustworthy, reliable, and pleasant to deal with. If I ever break down in Fairfax again, I know where to have my car towed!

I had my Subaru towed here after an accident that left my car un-​drivable. I had expected the work to take a long time but they completed the job a day early (4 days) and not to mention, Chris Spencer (I think thats his full name) was extremely professional, understanding and just over all a very sweet guy which made the process less stressful than I had imagined.
Left one star out because I thought that the tow fee would be waived if I had it towed to their shop for repair (I guess my insurance misinformed me on that one) and also because it was a tad bit pricey.
But, overall, I would definitely recommend them.

Great experience! Chris, at Quality Auto Body was extremely professional, pleasant, and communicative when my mother’s car was getting body work done. We couldn’t have asked for better service. I highly recommend this shop!

Quality Auto Body has matured to a full service shop, and by «full», I mean customer service included.
Back in the day, when Les ran the place, I had work done to my ’84 Trans Am. The quality of the work was good, but customer service was lack luster.
Oh, how times has changed!
My insurance recommend them for work on my ’02 Trans Am. Unaware that they were under new management, I agreed to have the work done there. This wasn’t just a shop to take a vehicle to. This was a customer service experience to be experienced (a trend that smart shop owners are trying to present to customers).
Joseph was my go-​to rep. My car was repaired in a timely manner and phone calls were received at every juncture during the repair. When I went to pick the car up, I noticed an overlooked, improper gap between two panels. Without a word, Joseph insisted to keep the car an additional day to affect a repair. I returned the next business day to find the gap was now perfect. Not just good, perfect.
Very happy with the work. Very happy with the staff. Very happy overall. Very happy. So happy, in fact, that I told ‘em «When I leave here, in gonna go and wreck my car so I can come back to have the repair done here!»

Terrible place. My wife took our car to Quality Auto because there was a hesitation when hitting the accelerator. We got the car back and they charged us $ 2,100 to replace the timing belt, and to do some other work, including changing the fluid on the rear differential. Six months later, my wife was driving on 95 South on her way to Florida with the kids, and the car seized up. Quality Auto had not put the fill plug back in when changing the rear differential, so the fluid had slowly leaked out ruining the gears. The Toyota dealer in North Carolina where we had it towed said that we were lucky the car didn’t catch fire.
I undertand mistakes happen, but Quality Auto has refused to accept any responsibility. We ended up going to Quality Auto because it bought the business of our prior mechanic, so everyone there keeps trying to say that it was the fault of the prior shop. Of course, we took it to their building, not our prior mechanic’s building, with their sign, and my credit card says I paid Quality Auto, not my prior mechanic’s company. I finally had to file a lawsuit, which is pending, and int the course of preparing for that, my prior mechanic gave me the sale documents. He sold the business four months before Quality Auto did the work on our car.
The owner of Quality Auto will know exactly who posted this review if he reads it. If there is any response by Quality Auto Body to my review after I post it, please feel free to contact me through Unilocal and I would be happy to email you the documents that show that what I have written above is true. I have 1) the invoice showing that Quality Auto replaced the rear differential fluid, 2) the invoice from the Toyota dealership in NC stating that the fill plug was missing; 3) a declaration (prepared for the pending suit) from the service representative in NC confirming that the fill plug was missing and that likely caused the rear differential to seize up.
As an added insult, we later took our car to the Toyota dealership in Vienna, and they told us that the timing belt looked original, even though Quality Auto charged us for replacing it.
Stay away from this place. Their work is shoddy, and they absolutely will not stand behind it if there is any problem.

I was looking online for a local body shop to install an aftermarket spoiler onto my car as a birthday gift to myself. I pay very close attention to details, so the slightest imperfection would bother me. So I’m very skeptical as to where I’ll take my new car for body work.
Quality Auto Body went above my expectations when they installed my spoiler. The place I had originally ordered the spoiler from forgot to send me the mounting template and I thought that I would have to postpone my installation. Instead, QAB was able to install it with no problem and I am quite pleased with the results.
Pros:
–Price was not bad
–Nice and professional staff
–Quick service
–Enterprise is 2 seconds away in case you need a lift.
I will recommend this place to my friends if they ever need body work for their rides.
Five stars, easy!

Great body shop. Awesome service!
The car and I had a bit of a ‘run-​in’ with a garage pole, and I needed some hefty repair to my passenger side door. I selected Quality based on the reviews here and am very glad that I did.
Upon arriving, I was immediately greeted with a smile and service! They took my car immediately and got me a ride to a rental car store. My car was finished within the slated time, despite the city being closed due to extra snow.
I picked up my car, and it looked brand new! They also informed me that the warranty for the work lasts for the duration that I own the car, which is incredible. I also appreciated that they vacuumed the mats and washed my car. Unfortunately the muddy slush immediately ruined that while I drove away. *sadface*.
I highly recommend Quality for service and quality of product. While I hope to not return, I definitely will for auto body needs.

I called this place to set up an appointment but the lady that picked up was EXTREMELY unprofessional. She had answered the phone saying «hello» repeatedly without even mentioning the company which confused me to believe I had the wrong number. I’ve never been in an accident before so I was unfamiliar with the process. So after we got past if I had called the right place, she proceeded to give me attitude when I was just asking her an honest question.
This place might be highly rated but what good is it if you cant even get past their first point of contact.

Great place to take your car. I had to get my car repaired In the rear right side by the tail light and had to get my rear door replaced too. The work they did was so great you can’t tell it was ever damaged. My baby looks like new.
The staff was very friendly and they even tried to get my car done before the estimated end date. And guess what? They did!
I recommend this place. I will bring my car here in the future if I ever need anything else or get into another accident. Hopefully not too soon though haha.

The help that I received at Quality Auto Body far exceeded my expectations.
My Saab’s driver door was hit when I opened the door in a parking lot. Within a few hours, my car was at their shop and a new door was ordered. The people in the office were incredibly helpful and offered advice throughout the whole process and helped me navigate between my insurance and the other driver’s insurance.
Quality Auto Body replaced my door and buffed out the scratches in the door frame from where the mangled door made contact. Ignoring the fact that the entire door was replaced, my car looks better today than it did before the accident.
I would absolutely use Quality Auto Body again in the future and will happily refer my friends here for any auto body work that they may need.

I’m not the type to just hand out a 5 star review. I have to be impressed by every aspect of the business before I pass such judgement. My background with auto body is purely aviation based. So I understand the difference between a good/​professional job and an amatuer.
My jeep was hit near the rear wheel well and I Quality Auto Body for a quote. The told me about the overnight option and the key drop and things were moving smoothly. The next morning the auto body tech called me at 8:30 the next day with an update and emailed me the quote in less then 30 minutes.
We proceeded with the work. The job was going to take a few days for parts to mailed to the shop from the factory. I picked up the jeep a few days later. The work was clean, very clean. Great paint job with clear coat. I also was told the splash guard was in good shape and did not need repair. They gave me a 50 dollar refund from the quote for the splash guard.
The price and work were well worth the visit. They were prompt and very professional.

Saying Quality Auto Body exceeded my expectations isn’t really high praise, cause my expectations of an auto body shop are so low. This place literally restored my faith in humanity.
Some jerk-​face keyed my car, both rear doors. (Faith in humanity destroyed) I took it to someplace else first and was told it would be a complete paint job on each door and gave me an estimate of $ 800 (They did however give me a good tip, to file a police report in case insurance would treat vandalism like a hit & run) I don’t have $ 800 &was going to live with my car like that. Insert sad panda here.
But on a whim I checked Unilocal (looking up auto paint) and this place popped up with 4 ½ stars and right around the corner. They charged me $ 80 to buff out both scratches, plus some places where my kids had hit the car with a frisbee. Then they washed it, vacuumed it.…Eighty bucks. My car looks brand new. And they were SO nice about it.
They also do mechanical work and I plan to take in my car that the Honda dealer (scumbags) told me needed new brakes (while it was in for a headlight switch recall fix. Are the headlights near the brakes? Seriously, I don’t know and I think Honda was counting on me not knowing.) I’ll report on that side of the business later.

Quality Auto saves us again! After a nightmare experience at a Sunoco (Fair Lakes Automotive) Station — to check for an oil leak — my car pooped out in the middle of the road. I called Fairfax Towing (because they’re right next to Quality Auto) — and Quality called me back the very next business day. Steve and Chris were extremely professional in their voicemails and they explain everything clearly. I have decided that I love Quality Auto and I’m never taking my car anywhere else…

I had body work at Quality Auto Body after reading the reviews on Unilocal.It took about 5 days longer than they originally had stated. No one ever called me to update me on the status. Everytime I called, the lady on the phone was very rude, and when I would ask to speak to a technician, she would just tell me what the technician had supposedly said. She also informed me that the delay on getting it done was because it was «such a huge job» when it was only some bumper work for a fender bender. They said I could take my car and come back once they received some of the front detailing, but then they never called me back. I can’t really speak for most of the technicians because the receptionist hardly let me talk to one of them.

I’m a real stickler for OEM (original equipment manufacturer) parts on a car. I usually don’t need to get my car fixed, but when i do, I get it fixed here. A girl rear ended my immaculate S2000 at a red light while she was texting. I now had to live with an aftermarket rear end and color matched paint. I thought about selling the car after getting it painted, but Quality Auto did such a pristine paint job and color matching, it looks just like factory OEM if not better.
In addition, the insurance adjusted only gave me enough to cover the rear bumper cover, and Quality Auto body identified damage to my exhaust. They were professional and prompt in working with the adjuster to get supplemental damage payment. I ended up with a brand new HONDA exhaust system, and a big smile. This place was so professional, and their knowledge and expertise is reflected in their work. No bumper sag, all the body panels fixed line up picture perfect.
I’ve been to 4 body shops just in this area, and this place beats the competition. My metrics are Quality of work, Service, Professionalism, and Expertise.

Stopped by to have them take a look at a minor scratch on my suv, guy looked it over, ran it to their paint department and brought it back in about 5 minutes, nearly perfect repair, and didn’t charge me a penny. Truly outstanding business. Just told me to come back if I ever needed any other work done. So nice to find a business that actually cares about their work and customers.

I recently moved to Virginia from Arizona and unfortunately was hit by another driver on my way home from work one day. I am not very familiar with any places around town so I went onto Unilocal to find a body shop that could do a good, reliable job in fixing my car.
Not only was QAB fast and friendly but they offered me two different price quotes. Because I am just getting out of college I don’t have a ton of money so I opted for the cheaper quote and hoped for the best. I got my car back only a few days later and it looked amazing. In addition to replacing the parts that needed to be replaced, my car was also detailed inside and out.
Hopefully I will not be needing a body shop frequently, but the ease of this transaction has me recommending QAB to all my friends in the area.